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We want to inform you that the Orlando Woodhouse Spa is permanently closed. We would like to sincerely thank all our guests for their loyalty and support over the years. It has been our pleasure to serve the Orlando community and to be a part of your wellness and relaxation journeys. Although this location is no longer in operation, we encourage you to visit other Woodhouse Spa locations to continue experiencing the exceptional care and rejuvenation you’ve come to expect from us.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Woodhouse Spa - Orlando - TEMPORARILY CLOSED
7513 West Sandlake Road, Orlando, FL
32819, United States
Hours
Reviews
4.3
403 reviews
5 stars
294
4 stars
29
3 stars
23
2 stars
23
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the massage therapists for their skills and professionalism, highlighting specific therapists like Chris, Jamie, and Julian as exceptional.
Facility Issues
Numerous reviews pointed out the temporary location's lack of cleanliness, outdated furniture, and absence of standard spa amenities, leading to a disappointing experience.
Customer Service
While some staff members received positive feedback for their friendliness and professionalism, others, particularly at the front desk, were criticized for poor communication and unhelpfulness.
Ambiance
The overall ambiance was frequently described as lacking, with many customers noting that the temporary location felt more like an office than a relaxing spa environment.
Booking Transparency
Several customers expressed frustration over the lack of communication regarding the temporary location and the unavailability of certain services, which affected their expectations.
- BLBrenda LounsberryOct 11, 20254.0I had a wonderful massage with Jaime. I had an arm injury which he worked out and it feels 💯% improved. He is very skilled and it was a pleasant experience. The receptionist was also pleasant and helpful. My only negative outtake is the facility. It is in need of a thorough cleaning. Otherwise it would have received a 5 star rating.
- CHCherise HortonOct 10, 20255.0My masseuse Jamie was awesome and this is facility is wonderful. Please go your body will thank you!!!! Awesome experience every time!!!
- AMAndreea MoralesSep 17, 20255.0Great job amazing experience
- EEEP ESep 4, 20253.0The massage was great but the building itself was not. It seemed run down and the furniture in the relaxation room was extremely worn. It seemed like they may be in a temporary space but seemed more like a bad attempt at making and office space into a spa. Staff was friendly, the space was a huge miss and not at all what I expect from Woodhouse.
- ACalex coonAug 24, 20255.0Woodhouse was beautiful and calming. Staying at Westgate I planned to spend some time at the spa but did not book in advance as rain was forecasted and I did not want to waste any sunshine. Same day booking was not an option. After reading multiple reviews for the many spas in the area I chose Woodhouse. A 50 minute Swedish massage with Enisa was the best I have ever had. She used firm pressure and ensured it was ok with me. Her techniques were exquisite. I had no idea my lower back and hips we tight until she massaged them and I felt immediate relief. She massaged my knee caps which was the same feeling. She used a technique on my shins called muscle stripping and it was magical! She is young and an absolute master at her craft. I also had a 50 minute facial with Jessica. She was calming and knowledgeable. She cleanses and exfoliated my skin leaving it feeling amazing! The products she used made my skin glowing. I also really appreciate that she had her license displayed. The only complaint I have about Woodhouse is they are upstairs in the plaza without clear signage which made it hard to find. Do not waste your time. Have your services done here!
Frequently Asked Questions About Woodhouse Spa - Orlando - TEMPORARILY CLOSED
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience. Our professional staff allocates time especially for each guest, therefore, a credit card is requested to guarantee these reservations. All spa experiences are subject to availability. Menu service and prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
We accept guests of all ages, however, some services may require parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards.Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
Is Woodhouse Spa Orlando currently open for services?
Woodhouse Spa Orlando is temporarily closed and will reopen on November 30, 2025.
What services did Woodhouse Spa Orlando offer before closing?
The spa offered services including Massage, Facial Services, Body Treatments, Nail Services, Waxing Services, Skincare Products, and Gift Cards.
How can I make a reservation at Woodhouse Spa Orlando?
Reservations are recommended to be made as far in advance as possible or at the end of your last experience. A credit card is required to guarantee the booking. Spa experiences are subject to availability.
What is the cancellation policy for spa appointments at Woodhouse Spa Orlando?
Cancellations require a 24-hour advance notice for single services and 48 hours for packages lasting more than 2 hours. Insufficient notice may result in charges up to the full service value.
What payment options did Woodhouse Spa Orlando accept?
They accepted cash, Visa, Mastercard, Discover, American Express, and Woodhouse Spa Gift Cards.
Are appointments required for services at Woodhouse Spa Orlando?
Yes, appointments are required to ensure professional service and allocation of time for each guest.
What nearby dining options are available around Woodhouse Spa Orlando?
Nearby restaurants include Voodoo Bayou (southern cuisine), Roka Hula (Asian cuisine and smoothies), MoonFish (pan-Asian, seafood, steakhouse, sushi), Ruth's Chris Steak House, Vines Grille & Wine Bar, Thai Passion, Chronic Tacos, and Mister O1 Extraordinary Pizza.
Are there other spas or salons near Woodhouse Spa Orlando?
Yes, nearby options include Version Originale Salon & Day Spa and Massage Therapy by Audra, offering spa, beauty, and massage services.
What fitness or wellness facilities are near Woodhouse Spa Orlando?
Nearby wellness-related facilities include Christ Brazilian Jiu-jítsu martial arts club, Restore Hyper Wellness medical spa, Body 20 gym, and chiropractic services by Sabrina Atkins Dr.
How can nearby real estate agents assist customers in the Woodhouse Spa Orlando area?
Local real estate agents such as Elsa Brunache, Michelle Persaud, Hamid Realty, and others can assist customers interested in property transactions or management in the Dr. Phillips area where Woodhouse Spa is located.