Many customers praised the staff for being friendly, professional, and skilled, with specific mentions of stylists like Liz, KC, and Candice.
Haircuts
Overall, customers were satisfied with their haircuts, often leaving with positive remarks about the results and the stylists' abilities.
Customer Service
While many reviews highlighted excellent customer service, there were notable complaints about rude interactions and poor handling of issues.
Pricing
Some customers found the prices to be high, especially in relation to the quality of service received, leading to mixed feelings about value.
Cleanliness
The salon was frequently described as clean and well-maintained, contributing to a pleasant atmosphere.
SC
Sadie's Pro Cleaning
Nov 17, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ PHENOMENAL STYLIST ALERT!
If you’re looking for a stylist who delivers excellence every single time, look no further than Alex at SOHO. She is truly in a league of her own.
I’m the queen of last-minute, emergency hair appointments, and Alex ALWAYS finds a way to get me in. That level of commitment and professionalism is rare — and I appreciate it more than words can say.
Every time she touches my hair, she makes it silky, soft, and absolutely flawless. Whether I’m switching up my style or sticking to my favorites, she executes it perfectly. She listens, she cares, and she brings the vision to life every single time.
On top of her incredible skill, Alex is professional, funny, warm, and just an all-around vibe. She makes every appointment feel like a self-care moment with your favorite friend. I love her to pieces.
If you haven’t booked with Alex yet, you’re missing out. She’s the BEST at SOHO — hands down. 💖🔥💇🏽♀️
VW
Valerie Walton
Nov 11, 2025
5.0
What a wonderful experience and outcome. This was my first visit to this salon, and I was looking for a haircut/style. I am happy with the result. I smile every time I look in the mirror!. Kacey was knowledgeable, attentive, and truly a master stylist! She listened, and what she came up with was exactly what I needed.
See you again for my next cut and style!
OB
Olivia Baiz
Oct 31, 2025
5.0
Love this place so much. Abby was amazing —beautiful blowout and cut, just the length i wanted!! Such good vibes too.
JE
Jean Edwards-Chieppo
Oct 29, 2025
5.0
Best haircut I have ever had! Alex is fantastic!
Love the color too!!
LM
Lindsay MH
Oct 18, 2025
5.0
Had my first appointment with Britney. Had two color processes and a cut on long hair. Pricing was competitive and honestly, each process was likely cheaper than a lot of other places that I've tried. Britney did an amazing job and my hair looks completely refreshed. Highly recommend!
Frequently Asked Questions About Soho Hair Group & Day Spa
Where is Soho Hair Group & Day Spa located?
Soho Hair Group & Day Spa is located at 916 Whalley Ave, New Haven, CT 06515, in New Haven's West End - Westville Village.
What are the business hours of Soho Hair Group & Day Spa?
The salon is open Monday 9:00-15:00, Tuesday 9:00-17:30, Wednesday to Friday 9:00-20:00, Saturday 8:00-17:30, and closed on Sundays.
Which haircare brands does Soho Hair Group & Day Spa offer?
They offer SHG, Wella, Sebastian, Yonka, and PCA haircare products.
What specialized services does Soho Hair Group & Day Spa provide?
They specialize in hair cutting and design, well master hair coloring, hair extensions, as well as bridal hair and makeup.
Is Soho Hair Group & Day Spa wheelchair accessible?
Yes, Soho Hair Group & Day Spa has a wheelchair accessible entrance and restroom.
What payment methods are accepted at Soho Hair Group & Day Spa?
They accept AMERICAN EXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, TRAVELERS CHECKS, and VISA.
Do I need to make an appointment before visiting Soho Hair Group & Day Spa?
Yes, appointments are required for services at Soho Hair Group & Day Spa.
Can I find other beauty and hair salons near Soho Hair Group & Day Spa?
Yes, nearby salons include Top Cut Barbershop, Polished Hair & Beauty Bar LLC, Tres Bien Salon, Authentic Beauty Salon and Spa, and MSB Beauty Essentials.
What nearby places can I visit for a meal or coffee around Soho Hair Group & Day Spa?
Nearby dining options include Fin and Scale (kosher and sushi restaurant), Pistachio Cafe (Middle Eastern and cafe with smoothie and juice bar options), and the Mew Haven Cat Cafe for a unique coffee experience.
Are there art galleries or shopping spots near Soho Hair Group & Day Spa for visitors to explore?
Yes, visitors can explore Inkberry Art Shop, Barrage Designs, Wunderlee Art, Lotta Studio, Strange Ways gift shop, Odeon Fashion boutique, Racquet Koop, and Yarn for arts, crafts, gifts, and shopping.