Soho Hair Group & Day Spa

4.5
166 reviews

About

Hair SalonWaxing Hair Removal Salon

Details

  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Soho Hair Group & Day Spa
916 Whalley Ave, New Haven, CT
06515, United States

Hours

Reviews

4.5
166 reviews
5 stars
138
4 stars
6
3 stars
1
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Stylist Expertise

Customers consistently praised the skill and professionalism of various stylists, particularly Alex, Kacey, and Candice, noting their ability to deliver desired results and create a welcoming atmosphere.

Customer Service

While many reviews highlighted friendly and accommodating staff, there were notable complaints about poor customer service experiences, particularly regarding appointment scheduling and handling of product returns.

Salon Environment

The salon is frequently described as clean, modern, and inviting, contributing to a pleasant overall experience for clients.

Mixed Experiences

Some customers reported dissatisfaction with specific haircuts or services, indicating that experiences can vary significantly depending on the stylist.
  • JD
    Janice Dreier
    3 days ago
    5.0
    A lovely place with friendly & capable people!!
  • SP
    shepard parsons
    Dec 21, 2025
    5.0
    Great as always! I’ll be back.
  • KE
    Kathleen Moran, Electrologist
    Dec 18, 2025
    5.0
    I am so pleased with the services received from Alex. I have fine hair. I admit I'm very fussy. Finding this salon this has been a blessing. Alex is very easy to communicate with. Each visit has been leaving with exactly what I request. She is a perfectionist. Scheduling is easy. The salon is very relaxed, immaculate with easy parking. I enjoy the location with its variety of boutiques and restaurants nearby. Look no further if you want a true professional.
  • SC
    Sadie's Pro Cleaning
    Nov 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ PHENOMENAL STYLIST ALERT! If you’re looking for a stylist who delivers excellence every single time, look no further than Alex at SOHO. She is truly in a league of her own. I’m the queen of last-minute, emergency hair appointments, and Alex ALWAYS finds a way to get me in. That level of commitment and professionalism is rare — and I appreciate it more than words can say. Every time she touches my hair, she makes it silky, soft, and absolutely flawless. Whether I’m switching up my style or sticking to my favorites, she executes it perfectly. She listens, she cares, and she brings the vision to life every single time. On top of her incredible skill, Alex is professional, funny, warm, and just an all-around vibe. She makes every appointment feel like a self-care moment with your favorite friend. I love her to pieces. If you haven’t booked with Alex yet, you’re missing out. She’s the BEST at SOHO — hands down. 💖🔥💇🏽‍♀️
  • VW
    Valerie Walton
    Nov 11, 2025
    5.0
    What a wonderful experience and outcome. This was my first visit to this salon, and I was looking for a haircut/style. I am happy with the result. I smile every time I look in the mirror!. Kacey was knowledgeable, attentive, and truly a master stylist! She listened, and what she came up with was exactly what I needed. See you again for my next cut and style!

Frequently Asked Questions About Soho Hair Group & Day Spa

Where is Soho Hair Group & Day Spa located?

Soho Hair Group & Day Spa is located at 916 Whalley Ave, New Haven, CT 06515, in New Haven's West End - Westville Village.

What are the business hours of Soho Hair Group & Day Spa?

The salon is open Monday 9:00-15:00, Tuesday 9:00-17:30, Wednesday to Friday 9:00-20:00, Saturday 8:00-17:30, and closed on Sundays.