A New Beginning

4.7
256 reviews

About

Hair Salon

Location

A New Beginning
68 Stony Hill Rd., Bethel, CT
06801, United States

Hours

Reviews

4.7
256 reviews
5 stars
230
4 stars
3
3 stars
6
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Customers consistently praised the staff for being friendly, professional, and skilled in their services.

Service Experience

Many reviews highlighted the relaxing and welcoming atmosphere, with several customers mentioning the pampering extras like massages and the use of quality Aveda products.

Mixed Results

While many clients were satisfied with their haircuts and color, there were notable complaints about inconsistent results and a few negative experiences with specific stylists.

Customer Service Issues

Some customers reported poor experiences with front desk staff and a lack of follow-up on complaints, indicating a need for improvement in customer service.
  • NN
    Nicole Neylon
    3 days ago
    5.0
    This is my go to location now for a pampering session. I have tried a few different types of massages and they are all great! The environment is calm and soothing. Kait is courteous and SO good at what she does. She is a relaxing presence and does an amazing job at working out knots or tension in various spots. Looking forward to my next appointment!
  • DH
    Deborah Hocking
    4 days ago
    5.0
    All were welcoming and tended to me quickly. I found David yo be thoughtful of my needs, and he followed through greatly.
  • DP
    Dawn Palmieri
    4 days ago
    5.0
    First time here, everyone very welcoming and nice!! My PROFESSIONAL stylist was better than great. Carrie captured the look I wanted, and between the cut and color, well, all I can say is I feel like a new petson!! It's so refreshing to work with someone that is an artist. She's just great. Thanks to all the staff that contributed to an especially great experience. 👌🙂
  • KM
    Kate Moncuse
    Jan 6, 2026
    5.0
    Lizz made me look cute as hell. Wonderful service: they listened to what I wanted, answered my styling questions, and made me feel pampered and relaxed. They don't try to push products on you and are very helpful if you have questions or do need products.
  • KB
    Katie Berger
    Dec 31, 2025
    5.0
    Today was my first time to A New Beginning and I got a blowout by Ruth. The atmosphere was super welcoming and it felt like a luxury salon. They took my coat and I was offered tea, water, etc. I got my hair washed by another staff member, I believe her name is Deanna. It was probably the best hair wash I have received, super thorough and was even offered a hand massage. Ruth was wonderful. She gave me a gorgeous curly blowout. I have naturally curly hair and it wasn’t like my other blowouts where I can see my natural curl at my roots still. They also gave a first time discount which brought my blowout total to $30 (no extra fees for long hair or curly hair). Such a wonderful experience!

Frequently Asked Questions About A New Beginning

What is the address of A New Beginning?

A New Beginning is located at 68 Stony Hill Rd., Bethel, CT 06801, USA.

What are the opening hours of A New Beginning throughout the week?

A New Beginning is open Tuesday and Wednesday from 9 AM to 9 PM, Thursday from 9 AM to 7 PM, Friday from 9 AM to 4 PM, and Saturday from 9 AM to 3 PM. It is closed on Monday and Sunday.