The Body Shoppe Massage and Body Treatment fills many needs and continues to provide massage and spa services for guests in and out of the West Little Rock area.
I never made it to this place because I cancelled my appointment. But they refused to refund the full amount that I paid for a massage! They're claiming a credit card transaction fee that they only refund for SOME CLIENTS, not all. First of all, nowhere on the website or at any point during my original transaction does it say anything about a credit card transaction fee. My purchase was a flat rate. The refund should be as such. Second, who decides who gets a full refund? That's terrible! I know businesses have fees with the credit card companies... but you can't just hold onto some of some random person's refund to cover it. And you should tell the clients about the fees up front! I will not do business here because of this ordeal. Either be 100% transparent about fees, or refund the full amount as requested.
MA
McConnell Adams
Aug 10, 2025
4.0
Triqi Davis was my therapist and I highly recommend him. Very professional and knowledgeable. Clean and relaxing atmosphere. Online presented a little bit of a hassle to schedule an appointment, but I called and they got back to me.
JB
J Badalyan
Aug 2, 2025
5.0
If I could give The Body Shoppe 10 stars I would! We came here for a birthday couples massage and they blew us out of the water. Michael was purely amazing and was able to straighten out my husband’s body pains with ease and meticulous attention to detail. Brenda has a delightful personality, so fun to chat with, and was receptive to my requests for certain massage areas and firmness desired. The owner was also wonderful and gave me a great facial. You can tell these are professionals and the price was so great for the service they provided. We will be back!!
MR
Mrs. Ramsey
Mar 8, 2025
5.0
Isabella and her team have gifted hands. Today my massage therapist was TaNisha (forgive me if I spelled it wrong) but she is the BOMB! Definitely I’ll be asking for her again. Thank you sister for your service.