Jiffy Lube

4.7
964 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Wausau. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
152460 Valley Inn Way, Wausau, WI
54401, United States

Hours

Reviews

4.7
964 reviews
5 stars
865
4 stars
31
3 stars
4
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Hannah and Julie, received high praise for their friendliness, professionalism, and thorough communication.

Efficiency

Many customers noted the fast service and quick turnaround times for oil changes and other services.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly for parts and services, indicating some customers felt prices were excessive.

Overall Experience

Most customers expressed a positive overall experience, highlighting the clean environment and attentive service.
  • JH
    Jennifer Hagen
    2 days ago
    5.0
    We got sprayed with ice chunks and blew out a tire. Jiffy Lube was the closest place that we could safely get too. By some weird magical intervention, they had a used tire that could safely get us back home. Ryan was amazing. He didnt have to look, but he saw a problem and tried what was in his power to help. Thank you for being human and helping another human. Thank you for being good in a world so full of hate lately.
  • TM
    Tyler Miller
    3 days ago
    4.0
    Quick in and out and people were nice to deal with. Think price was a bit on the high side as the place I usually go is $75 for synthetic and they do a tire rotation included in that price.
  • SM
    Sarah Marie
    5 days ago
    5.0
    We were on a long weekend get away. Needed an oil change, ran into a problem, the Jiffy Lube team really helped us out! Made our trip less stressful, shout to the Jiffy Lube team!
  • JJ
    Jen
    Jan 3, 2026
    5.0
    Since my father passed away, I've had to learn a lot about car maintenance suddenly, things he used to help me with. Ryan, a truly exceptional manager, took the time to patiently explain everything to me, and I can't express how much I appreciated his kindness. He didn't have to go the extra mile, but he did. When I asked questions like how often I should get an oil change, he explained everything clearly and without judgment. He even took the time to teach me about engine and air filters, which I'll be coming back to address on my next visit. Ryan provided excellent customer service, but more than that, he showed genuine compassion. I'll definitely be a loyal customer for life.
  • CS
    Cory Stephenson
    Dec 9, 2025
    1.0
    My wife and I went 2 times within 2 weeks first visit was to get headlights bulbs replaced. After the visit found out they charged me $160 for halogen bulbs that cost 70 at any of the auto stores. Then I come back to get an oil change, tire rotation, and a cabin air filter. They didn't even rotate the tires. Even though someone who came in after me got tires put on. They quoted me 131 no air filter or tire rotation just oil change. We waited during service then when they were done they charged me 180.09 for oil change and cabin air filter. Not happy when we left then I looked they charged me 48.00 for a cabin air filter. Again over 2x the amount. Never coming back that's way to excessive for parts. Yes they have over head but charging 2x plus for parts is ridiculous. I will just wait for my normal mechanic for the work they don't charge 2x for parts.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service