Jiffy Lube

4.7
920 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield Repair
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Wausau. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
152460 Valley Inn Way, Wausau, WI
54401, United States

Hours

Reviews

4.7
920 reviews
5 stars
824
4 stars
29
3 stars
4
2 stars
11
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently praised for being friendly, helpful, and professional, with specific mentions of employees like Hannah and Julie.

Service Speed

Many customers noted quick service, often completing oil changes in 15-20 minutes.

Quality of Work

While most reviews highlighted good service, some customers reported issues with specific services like brake work and oil changes.

Cleanliness

The waiting area is described as clean and comfortable, with complimentary coffee and water available.

Communication

Staff effectively communicated what services were needed and provided thorough explanations, enhancing customer trust.
  • LR
    lilliana rucinski
    1 day ago
    5.0
    they were short staffed the day i went and still did an amazing job not only w my car but made sure i was up to date and informed about any other issues with my car they found along the way
  • DK
    Doug Kalbes
    1 day ago
    5.0
    Julie is a fantastic person to work with. She kept me posted all the way through the visit. Julie and her staff also found a hole in our serpentine belt, this could have caused a breakdown if not repaired. We didnt know the belt had a hole in it. She showed us and put a new belt. Giving me a quote before doing the work. Good job Julie and Staff!
  • LR
    Laura Ramos
    3 days ago
    4.0
    The guys at this location are awesome, very friendly and fast. I was in and out within 30-45 min. The only thing I was not happy with was the price of the cabin air filter. I can get it at AutoZone for about $8 and was charged $51 to replace it.
  • JS
    Jonathan Smith
    3 days ago
    5.0
    I feel treated right and with care. I had a leak this time, and they didn’t have the sensor to fix it, but they took care of me as best as they could for no charge. They have rose above and beyond and explained things in the past (not focusing on upselling, but actually helping customers learn and understand how to properly care for the vehicle and listening to customer concerns.) thank you!
  • GK
    Ghost Keranen
    Nov 11, 2025
    4.0
    I went in to get a squealing noise checked out and the service tech figured out it was my front brakes squealing within the first 10 minutes of me being there which was AWESOME because I'm used to very long wait times at mechanics. However, after that I was there for about 2 1/2 hours while they replaced my front brake pads and rotors. When that was all said and done, I tried to leave but my car seemed very.... sluggish. It was all of a sudden not wanting to even start driving unless I floored it(which is obviously NOT normal) so I went back inside and flagged down Hannah, who immediately dropped what she was doing and helped me get the car fixed again. The only reason my review is 4 stars is because after the mechanics fixed my front brakes, they A) didn't notice my brake caliper had slipped out(or something like that, I don't exactly remember) and B) I still had to pay for them to fix the caliper. Though I only had to pay what they paid for the part & 30 minutes of labor(which was very nice of them to give me a discount) This had frustrated me immensely because at that point I had already sunk about 400$ into this(not including the extra 200$ I had to pay to cover the brake caliper), and I had to wait even longer(about 4 hours total). Overall the guest service was truly amazing, but the car service could be a little better.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service