Business Details
About
Car WashOil Change Service StationAuto Detailing Service
CarBuff's provides car washes, oil changes, and automotive detailing in Wausau, WI.
Location
Hours
Reviews
4.0
575 reviews
5 stars
340
4 stars
86
3 stars
30
2 stars
42
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some customers praising the friendly staff and quick service, while others reported poor attention to detail and incomplete cleaning.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and additional fees, feeling that the value for services rendered has declined.
Customer Service
While some customers appreciated the responsiveness of management in addressing issues, others felt their complaints were not adequately resolved.
Oil Change Issues
Frequent complaints about the inability to provide specific oil types and filters, leading to frustration among customers seeking oil change services.
Overall Experience
Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others indicate a decline in service quality and value.
- MDMaggie DwyerNov 14, 20255.0I highly recommend CarBuff’s! I’ve been going here for quite some time, and their membership is definitely worth it. The team is always friendly, and the service is consistently great. They’re also incredibly efficient, so I’m always in and out quickly.
- BJBlake JamgochianNov 14, 20255.0Great Experience! Full service shop that takes pride in their work! Car not only looks and smells brand new, I was able to get my oil changed and air filter replaced at a very affordable price! Thanks you Carbuffs, what a great team!
- BHBryan HoltzNov 4, 20254.0Speedy service & friendly people
- NSNapatsawan SanguanboonOct 6, 20252.0I’ve used CarBuff’s before for oil change but after the previous visit I am not very happy, the technician did not replace the o-ring causing oil to leak from the drain plug. To fix the issue I ended up paying $352.00 out of pocket.
- GPGreg PetersonSep 15, 20252.0Definitely not the place it use to be. Up until a couple years ago the service and attention to detail was consistently very good...As was the price. Now they charge a small fortune plus an extra fee for using a card...Even a debit. On top of that, the quality of work has gone down hill. Save your money. Car Buffs is no longer worth anywhere near what they charge. Stopped going there.
Frequently Asked Questions About CarBuff's
What are your pricing options for car wash and detailing services?
Our full pricing structure is available online on our Car Wash and Detailing Services pages. Please see those pages, and let us know if you have any questions.
How long does it typically take to complete a car detailing service?
On average, most of our detailing jobs can be done within three hours, but the time for the job will vary based on the vehicle and condition of the vehicle.
Is it necessary to make an appointment in advance, or can I drop by anytime?
Our car wash is a first-come, first-served business. Our oil change can be walk-in, or you can make an appointment beforehand. For detailing services, you must make an appointment.
What car wash and detailing services pricing options does CarBuff's offer?
CarBuff's full pricing structure is available online on their Car Wash and Detailing Services pages. You can visit the website and contact them if you have any questions.
How long does a typical car detailing service take at CarBuff's?
Most car detailing jobs at CarBuff's can be completed within three hours, depending on the vehicle and its condition.
Do I need an appointment to get car wash, oil change, or detailing services at CarBuff's?
Car wash services are first-come, first-served. Oil changes can be walk-in or by appointment. Detailing services require an appointment.
What are CarBuff's operating hours throughout the week?
CarBuff's is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
What payment options are accepted at CarBuff's?
CarBuff's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
What services does CarBuff's provide?
CarBuff's offers car washes, oil changes, and automotive detailing services in Wausau, WI.
What brands and products does CarBuff's use for their services?
CarBuff's uses brands including Valvoline, Simoniz, and Meguiars for their products and services.
What are some nearby places or stores customers can visit before or after their appointment at CarBuff's?
Nearby places include Discount Tire for tire services, All Star Nutrition Wausau for vitamins and supplements, and Panda Express for dining options, offering convenient errands or meals before or after your visit to CarBuff's.
Are there nearby automotive service providers close to CarBuff's for additional vehicle needs?
Yes, Valvoline Express Care is nearby for automotive services, and Discount Tire offers tire-related services, which may be helpful for extended vehicle maintenance.
Which nearby retail and entertainment spots might be of interest around CarBuff's location?
Customers can check out Rib Mountain Shopping Center's GameStop for video games and entertainment or Walmart Pharmacy and Grocery Pickup for shopping and pharmacy services near CarBuff's.