Business Details
About
Car Stereo Store
Sound Decisions is your best VALUE in professional car audio systems installation. Sound Decisions has been in business for over 30 years. We offer over 68 years of accumulated experience in the sales, installation and service of car audio and electronics.
Four decades ago, Sound Decisions, LLC, began providing Racine with high-quality mobile electronics products and installations. The same great service and superb workmanship that launched our success is still available today. We have a long track record of satisfied customers and we will be here for years to come. We have been here, and we will stay here. We are one of the first car audio stores in South-Eastern Wisconsin.
Location
Hours
Reviews
4.7
294 reviews
5 stars
258
4 stars
17
3 stars4
2 stars
5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by the staff, highlighting their willingness to go above and beyond.
Quality of Work
Many reviews noted the high quality of installations and repairs, with several customers expressing satisfaction with the results of their audio system upgrades.
Responsiveness
The business was frequently commended for its quick response times and ability to address customer issues promptly, often resolving problems without additional charges.
Pricing
While many customers found the prices reasonable and fair, there were some complaints about high costs and unexpected charges for services.
Mixed Experiences
Despite numerous positive reviews, there were a few negative experiences reported, particularly regarding installation issues and customer service disputes.
- JBjared brieskeNov 11, 20255.0Outstanding products, service, and price. If you want your car done right this is the place.
- LOLotus OptionsOct 7, 20255.0I recently stopped by Sound Decisions after losing the grill to one of my motorcycle speakers. From the moment I walked in, I was impressed by their genuine customer service and willingness to help. The team went above and beyond to assist me with sincere effort and care — something you don’t often find these days. It’s clear that Sound Decisions is a family-owned business that truly values people, not just products. Their knowledge, professionalism, and kindness made the whole experience smooth and enjoyable. I’m deeply grateful for their help and would recommend them to anyone looking for quality service and honest, dependable support. Thank you, Sound Decisions, for treating your customers like family!
- MCMarshalle Edwards (chefguru)Sep 30, 20255.0Got me right.
- JRJimmy RammsteinSep 4, 20255.0I would recommend this place for anybody that has high fidelity equipment in their vehicle. They worked fast and their prices are very reasonable!
- JLJoel LeAirAug 19, 20255.0I can't say enough about Chris and guys. They installed our camera system in our new 2025 VW. Literally a last minute job the night before we were leaving on a family trip. Just bring it in and well get it done. Any problems just give them a call and we'll look at it no charge. Come on who does that these days.....
Frequently Asked Questions About Sound Decisions
What types of products does Sound Decisions specialize in?
Sound Decisions specializes in professional car audio systems including brands like Phoenix Gold, Kenwood, JL Audio, and SiriusXM.
How long has Sound Decisions been in business?
Sound Decisions has been serving customers since 1972, with over 68 years of combined experience in sales, installation, and service.
What are the operating hours of Sound Decisions?
Sound Decisions is open Monday through Friday from 8:30 AM to 5:45 PM, Saturday from 8:30 AM to 3:45 PM, and closed on Sundays.
Where is Sound Decisions located?
Sound Decisions is located at 1144 S Airline Rd, Racine, WI 53406, USA.
What languages does Sound Decisions support for customer service?
Sound Decisions provides customer service in English.
How can I contact Sound Decisions for car stereo installation help?
You can contact Sound Decisions at +1 262-633-8300 or visit their website for more information.
Are there any nearby hotels if I am visiting Sound Decisions from out of town?
Yes, Staybridge Suites and Staybridge Suites Racine - Mount Pleasant by IHG are nearby hotels where visitors can stay during their visit.
What nearby dining options are available close to Sound Decisions?
Pudgy's Pub Racine, a local bar and dive bar, is near Sound Decisions if you want to grab a drink or a meal after your visit.
Can I combine visits to Sound Decisions and local automotive service businesses?
Yes, nearby automotive service options include Racine Auto Body and Crash Champions Collision Repair, convenient if you need both audio installation and auto body services.
What kind of experience does the team at Sound Decisions have with car audio installations?
The team at Sound Decisions has over 68 years of combined experience in the sales, installation, and service of car audio and electronics.