Jiffy Lube

4.8
1136 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Muskego. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Jiffy Lube
S64 W15890 Commerce Center Pkwy, Muskego, WI
53150, United States

Hours

Reviews

4.8
1,136 reviews
5 stars
1,040
4 stars
40
3 stars
8
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Felix, Jim, and Tyler for their exceptional service.

Speed and Efficiency

Numerous reviews noted the quick service and efficiency of the team, with many customers being in and out in a timely manner.

Mixed Experiences

While many reviews were positive, there were also significant complaints regarding poor service and unprofessional behavior from some staff members, indicating inconsistency in customer experiences.

Trust and Transparency

Several customers expressed concerns about trustworthiness, citing experiences where they felt misled or received inadequate service, particularly regarding oil changes.
  • SM
    Sally Miller
    Dec 31, 2025
    5.0
    I had taken my 2008 Jeep in for a repair on the rear differential. The job turned out to be a little more involved than originally expected due to the age and rust on the undercarriage. Felix did excellent work and taking the time to get whatever additional parts needed. The cost was still equal to my original estimate. I was given a free oil change since the job took extra time. Great customer service! Thank you so much to Felix and Cameron in the office!!!
  • DM
    Daniel Montano
    Dec 29, 2025
    5.0
    Stopped in here after hearing some noise coming from under my truck. Was greeted my Felix and Julio immediately. Felix took my car for a test drive right away and addressed the issue. He welcomed me and my kids inside and offered us hot chocolate and somewhere to sit. I need to say this. The service was IMPECCABLE. Impressively the best service I’ve ever been given in my life. These two guys were the nicest, most selfless knowledgeable servicemen I’ve ever met. They were kind and seriously helped me so much. Being a mom with two kids hearing a noise under my car is scary. But those two seriously made a difference. I have to add also that I had horrible service in the past at the Oconomowoc location. But these guys made my view on Jiffy Lube completely different. Will be coming back and asking for them in the future. Thank you guys for all of your help. You made a difference that day. Cameron was also nice. - Mariah (jeep owner)
  • MD
    Matt & Diana
    Dec 26, 2025
    1.0
    Over an hour waiting, in the garage, for a simple oil change. Out of the oil I want, out of FILTERS, despite me driving the most popular car in America. Dudes spending half an hour "looking for things." Dishonest about every step of the wait. "Five minutes to get a filter." Half hour later, they continue. No apology when we finally checked out.
  • JR
    Jennifer Reidy
    Dec 21, 2025
    5.0
    I got an oil light in my van but not due for an oil change for over 200 miles. Sunday morning about 10 minutes before 11 am 2 gentle men helped and topped off the oil, wash, and more. Cleaned the leaves under the hood and checked the air in my tires. Cost nothing, I offered cash but they didn’t want it, I wished them a Merry Christmas and thanked them! God bless these wonderful people that helped in my time of need!!
  • JJ
    Jenny
    Dec 7, 2025
    1.0
    Negative Star if possible. FOR YOUR LIFE AND YOUR FAMILY, DON’T GO TO THIS PLACE. First of all, Jiffy Lube lures people to write 5-star reviews by offering free windshield wipers. Second, Jiffy Lube charged me for an oil change, BUT on the second day, I drained my engine oil and found it was muddy and dark, because they NEVER changed my oil. Third, why would I drain my engine oil on the second day after an oil change? Because I had to make an emergency stop on a highway and had my car towed to a repair shop, the mechanics found the oil wasn't full and offered to top it off. But they actually have to drain the remaining oil to prevent having different engine oils in my engine. And I watched the process and found the oil was never changed. Wait a second, how come I got to do an emergency stop on a highway after an oil change at Jiffy Lube? Because Jiffy Lube removed my engine’s splash shield (a plastic cover under your engine) and loosened my transmission under-body tray guard cover (a metal cover under your transmission), and NEVER put them back. As a result, that metal underbody cover (which sits in the middle of my car) was left hanging when Jiffy Lube sent me on my way. I entered the highway and picked up speed; the metal underbody cover began to flap against the road in the wind, making tremendous noise. I had no idea what happened and had to pull over to the emergency lane. I could not drive my car on the highway in this condition, so I had to call a tow truck for rescue. This is the most ridiculous oil change I've ever had. As other reviews say, if you are a female and look like you don’t know much about auto, Jiffy Lube can do ridiculous things to you, your car, and your safety. I was lucky the metal underbody cover didn’t come off on the highway, tearing up my tire or cutting into the exposed engine pipes, and I didn’t have a crash or something worse. FOR YOUR LIFE AND YOUR FAMILY, DON’T GO TO THIS PLACE.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.