Business Details
About
Auto CustomizationCar Stereo StoreCar DealerTruck Accessories Store
The Radio Doctor
Location
Hours
Reviews
4.3
177 reviews
5 stars
127
4 stars
21
3 stars
4
2 stars
3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised the staff's helpfulness and professionalism, while others reported poor treatment and long wait times.
Installation Quality
Installation quality is inconsistent; many customers were satisfied with the results, but several reported issues with improper installations and follow-up repairs.
Pricing
Pricing concerns were noted, with some customers feeling overcharged for services, while others found the costs reasonable for the quality of work.
Product Knowledge
Staff demonstrated strong product knowledge and were able to provide helpful recommendations, although some customers felt misled about inventory availability.
Repeat Business
Many customers expressed loyalty and a willingness to return, citing positive long-term experiences with the business.
- LHLuis Hernandez6 days ago1.0The service is terrible, the facilities are bad and there are no guarantees, which makes you think you're paying for the prices they charge... I don't recommend using these services.
- CNcrips N'bloodsSep 25, 20251.0Garbage service!! Since I was only buying a 5 dollar speaker wire, why should we care? The person who is helping goes back to get this wire that is stocked right out front then answers a call and keeps me waiting. The store was empty by the way... Car stereos are what me and my friends are into..Do you want us to go somewhere else to get all of our components and accessories?
- EMEmma MallonSep 22, 20255.0Eric installed a superior sound system for my new vehicle. After install Eric was happy to make adjustments to the sound as requested with no complaints! Very happy with install and customer service.
- LHLuis HernandezSep 16, 20251.0I haven't been able to go to work for three days since I installed the equipment. My car won't start... from the day they delivered it to me, they had to put a jumper in to get it to start...
- TSTyler SegersonSep 4, 20251.0Horrible experience. Vehicle left the shop with a loose ground wire and now a broken plug behind my head unit that was never brought to my attention. I found it electrical taped and disconnected as my head unit no longer turned on.
Frequently Asked Questions About The Radio Doctor
What are the business hours for The Radio Doctor?
The Radio Doctor is open Monday through Friday from 9:00 AM to 6:00 PM and closed on weekends.
Does The Radio Doctor offer walk-in service?
Yes, walk-in service is available at The Radio Doctor.
What types of auto customization services does The Radio Doctor specialize in?
They specialize in remote car starters, car stereos, sub roofers, and upgrading cars as gifts.
Which car audio and accessory brands does The Radio Doctor carry?
They carry brands such as Viper remote starters, Lucas Lighting, Kenwood, GVC, Romeo, and Pioneer.
What payment methods are accepted at The Radio Doctor?
The Radio Doctor accepts American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What is the contact phone number for The Radio Doctor?
You can reach The Radio Doctor at +1 608-360-9182 or the alternate number +1 608-221-9292.
Where is The Radio Doctor located?
The Radio Doctor is located at 4806 E Broadway, Madison, WI 53716, USA.
What nearby automotive services are close to The Radio Doctor?
Nearby automotive services include Tug Away Enterprises for towing, Extreme Plus Auto Body and Paint, LLC for auto repair, and Marquez Auto Repair LLC.
Are there any nearby veterinary emergency services near The Radio Doctor?
Yes, Veterinary Emergency Service, East and VCA Veterinary Emergency Service & Veterinary Specialty Center are nearby for pet emergencies.
What nearby accommodations can customers use when visiting The Radio Doctor?
Customers can stay at nearby hotels such as Sleep Inn & Suites and Mainstay Suites Extended Stay Hotel Madison East.