The Radio Doctor

4.3
177 reviews

About

Auto CustomizationCar Stereo StoreCar DealerTruck Accessories Store
The Radio Doctor

Location

The Radio Doctor
4806 E Broadway, Madison, WI
53716, United States

Hours

Reviews

4.3
177 reviews
5 stars
127
4 stars
21
3 stars
4
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some customers praised the staff for being helpful and knowledgeable, while others reported poor service and dismissive attitudes.

Installation Quality

Installation quality varies; some customers were very satisfied with the work done, while others experienced issues such as improper installations and unresolved problems.

Pricing Concerns

Customers expressed concerns about pricing, with some feeling that services were overpriced or that they were charged for work that was not completed.

Product Knowledge

Many customers appreciated the staff's product knowledge and ability to provide solutions, particularly for complex audio system issues.
  • LH
    Luis Hernandez
    Nov 17, 2025
    1.0
    The service is terrible, the facilities are bad and there are no guarantees, which makes you think you're paying for the prices they charge... I don't recommend using these services.
  • CN
    crips N'bloods
    Sep 25, 2025
    1.0
    Garbage service!! Since I was only buying a 5 dollar speaker wire, why should we care? The person who is helping goes back to get this wire that is stocked right out front then answers a call and keeps me waiting. The store was empty by the way... Car stereos are what me and my friends are into..Do you want us to go somewhere else to get all of our components and accessories?
  • EM
    Emma Mallon
    Sep 22, 2025
    5.0
    Eric installed a superior sound system for my new vehicle. After install Eric was happy to make adjustments to the sound as requested with no complaints! Very happy with install and customer service.
  • LH
    Luis Hernandez
    Sep 16, 2025
    1.0
    I haven't been able to go to work for three days since I installed the equipment. My car won't start... from the day they delivered it to me, they had to put a jumper in to get it to start...
  • TS
    Tyler Segerson
    Sep 4, 2025
    1.0
    Horrible experience. Vehicle left the shop with a loose ground wire and now a broken plug behind my head unit that was never brought to my attention. I found it electrical taped and disconnected as my head unit no longer turned on.

Frequently Asked Questions About The Radio Doctor

What are the business hours for The Radio Doctor?

The Radio Doctor is open Monday through Friday from 9:00 AM to 6:00 PM and closed on weekends.

Does The Radio Doctor offer walk-in service?

Yes, walk-in service is available at The Radio Doctor.