Jiffy Lube

4.5
628 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in MADISON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
2605 Fish Hatchery Rd, Madison, WI
53713, United States

Hours

Reviews

4.5
628 reviews
5 stars
508
4 stars
51
3 stars
14
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, professional, and helpful, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service, often completing oil changes in under 20 minutes, which is highly appreciated.

Knowledgeable Staff

Employees are noted for their expertise and willingness to explain services and options to customers, enhancing their overall experience.

Upselling Concerns

Some customers reported feeling pressured into upselling or unnecessary services, leading to dissatisfaction.

Mixed Experiences

While many reviews are positive, there are instances of poor service, including mistakes that led to additional issues for customers.
  • AA
    Abhinas Acharya
    Nov 3, 2025
    5.0
    Very pleasant and caring employees. Saved my tires from falling.
  • MB
    Mike breon
    Oct 30, 2025
    1.0
    I don't know what happened to the service at this place. Would always come here and recommend it but on 10/30/25 I took my wife's car in for a oil change. Got there at 745am they open at 8am. Pulled up to the first garage door. 8am came and no one in sight yet. No big deal I was patient. Then a lady pulled up to the middle door and we both waited another 10 minutes. At 815 a guy came out the building and I honestly wasn't sure if he even worked there at first because he was wearing pajama pants like he literally rolled out of bed. Then he comes up to me and goes. "Hey this door doesn't work you will have to slide over" i said behind the car that got here after me? And he goes "yeah"... theres 3 bays by the way. honestly at that point I didnt trust this guy to touch anything on the car with his lack of customer service and the vibe of not wanting to be there. I ended up leaving and taking my business elsewhere.
  • SH
    Steve Hutchison
    Oct 25, 2025
    5.0
    I appreciate the prompt service and the kindness!
  • HP
    Himalayan Pier
    Oct 13, 2025
    5.0
    My car takes a rare type of oil that most places don’t stock. Management went on their own time to pick up the oil that was required for my car. I would highly suggest stopping by if you are procrastinating on getting an oil change!
  • KL
    Kristine Lehrmann
    Oct 13, 2025
    5.0
    Had oil issue with my car while in Madison. I was immediately offered assistance and fixed the problem. Wished they were closer to where I live, I would definitely be back there for oil changes.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service