I highly recommend Hortonville Automotive Services. From the excellent service, to going above and beyond in helping me get my engine replaced. Alex and Shauna are truly 2 of the most professional, genuine people I have ever encountered. From Alex's expertise, pricing is fair and transparent. But, especially how they both went out of their way, above and beyond in helping me fight a 3rd party warranty in getting it covered. The countless phone calls they made on my behalf, the hours and time spent will never be forgotten. They both truly care about their customers, and the skill level and expertise, you will never find anyone better. Thank you for all that you did.
PL
Paula Lebeck
Apr 6, 2025
5.0
I recommend this business for any car/ truck needs! Alex was able to replace a sensor on our truck for $500 less than what the dealership quoted. We will be bringing our vehicles here for everything going forward. They are honest and very reasonable!
SG
Scott Goodale
Nov 17, 2024
5.0
Alex understands that everyone doesn't have endless funds to repair their transportation. He's very knowledgeable and even more honest. He's not going to tell you that something needs to be fixed unless it actually needs to be fixed. Repeat business is what he is building.
MK
Morgan Keel
Feb 1, 2024
5.0
You can't go wrong with Hortonville automotive! Great service- Great price! I won't go anywhere else for my auto needs!
Frequently Asked Questions About Hortonville Automotive Services
What types of vehicles do you service?
We provide service for a wide range of vehicles, including domestic, import, gas, diesel, and hybrid models. Our expertise extends from compact cars to heavy-duty trucks, ensuring comprehensive coverage for our customers' automotive needs.
Do I need an appointment or do you accept walk-ins?
While we recommend scheduling an appointment to guarantee prompt service, we do accommodate walk-in customers when our schedule permits. Booking in advance helps us provide you with the most efficient service possible.
What automotive services do you offer?
Our services encompass a full spectrum of automotive care, ranging from routine maintenance tasks such as tire rotations and brake services to more complex repairs involving transmissions and engine diagnostics. We're equipped to handle all aspects of vehicle care and maintenance.
How long will my repair take?
The duration of a repair varies depending on its complexity. We strive to deliver the highest quality auto service while keeping you informed about realistic timeframes for completion. Our goal is to balance efficiency with thoroughness in all our repair work.
Are your technicians certified?
Yes, all our technicians are certified and undergo continuous training to stay current with the latest automotive technologies. This means we're well-equipped to handle modern vehicle systems and provide expert service.
Can you provide an estimate before starting the work?
We always provide estimates prior to beginning any work. This practice allows you to make well-informed decisions about your vehicle's maintenance or repairs with complete confidence in the expected costs.
How do I schedule an appointment?
Scheduling an appointment is flexible and convenient. You can contact us by phone, visit our shop in person, or submit a request through our website's Contact page. We've made it easy to choose the method that best suits your preferences.
What types of vehicles do Hortonville Automotive Services service?
We service a wide range of vehicles including domestic, import, gas, diesel, and hybrid models, from compact cars to heavy-duty trucks.
Do I need to schedule an appointment at Hortonville Automotive Services or do they accept walk-ins?
While appointments are recommended to ensure prompt service, walk-ins are accepted when schedules permit.
What automotive services does Hortonville Automotive Services offer?
They offer comprehensive services including brake, suspension, steering, exhaust, heating and cooling service, diagnostics, tire sales and service, electrical work, and remote car starters.
Are the technicians at Hortonville Automotive Services certified?
Yes, all technicians are certified and receive continuous training to stay updated with the latest automotive technologies.
How long will my vehicle repair take at Hortonville Automotive Services?
Repair time varies by complexity; the team aims to balance efficiency and thoroughness and keeps customers informed about realistic timeframes.
How can I schedule an appointment with Hortonville Automotive Services?
You can schedule by phone, visit the shop in person, or use the contact page on their website.
What are the business hours for Hortonville Automotive Services?
They are open Monday to Friday from 9:00 AM to 4:00 PM. They are closed on Saturdays and Sundays, but weekend service is available by appointment only.
What payment options are accepted at Hortonville Automotive Services?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What nearby attractions or places can I visit while my vehicle is being serviced at Hortonville Automotive Services?
Nearby you can visit Loose Wheel Supper Club for a meal, Alley Cat Coffeehouse for coffee and bakery treats, or Hortonville Opera House for community events and entertainment.
How can nearby businesses like Elmer’s Roofing Service and Midwest IT Tech Support complement my visit to Hortonville Automotive Services?
While your vehicle is serviced, you might coordinate home repair projects with Elmer’s Roofing Service or tech support needs with Midwest IT Tech Support, making the most of your time in Hortonville.
Are there nearby dining or relaxation options close to Hortonville Automotive Services?
Yes, you can enjoy a meal or drinks at places like Heritage Inn, Hardtails Saloon, or Stroh’s 5 Grub and Pub, or relax with a massage at Resonate Body and Energy Work LLC nearby.