Business Details
About
Auto Repair Shop
Downtown Auto Service provides Auto Repair Services to the Green Bay Wisconsion area
Location
Hours
Reviews
4.8
137 reviews
5 stars
124
4 stars
7
3 stars2
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, attentive, and professional service they received, often highlighting the staff's willingness to go above and beyond.
Honesty and Transparency
Many reviews emphasized the honesty of the mechanics, with customers appreciating clear explanations of repairs and fair pricing without unnecessary upselling.
Quality of Work
The quality of repairs was frequently commended, with customers expressing satisfaction with the thoroughness and effectiveness of the services provided.
Timeliness
Several reviews noted the quick turnaround times for repairs, with many customers being accommodated on short notice.
Affordability
Customers remarked on the reasonable pricing for services, often comparing it favorably to other shops and dealerships.
- BNBrandon NackersNov 8, 20255.0Definitely deserving of a 5+ star rating, I needed to PCS to Norfolk VA and be there by Monday starting on Friday, Aaron and the guys went above and beyond to fix my muffler, and fix my O2 sensor. The process started on Wednesday and I picked it up Friday, when my car came up with more issues after getting on it after about 3000 rpms or 70mph my car went into limp mode, I quickly called the shop to see if they could help me out one last time and they did so happily staying 4.5 hours after close just to make sure I could safely PCS. Thank you Aaron, thank you downtown auto will definitely come back if problems arise when I’m home
- BPBrian PageSep 13, 20255.0Great service, they went above and beyond to help me out.
- BBBarbara BussSep 11, 20255.0Review by Fritz Buss After several months and failed attempts by three garages to find the cause of a rumbling, clunking sound with our 2006 Toyota Sienna when braking, Downtown Auto solved the problem. They replaced a defective ABS sensor. I was about to sell the car! Glad I took it to Downtown Auto instead. It’s great to have found a competent and courteous auto service center I can rely on to keep me and my wife safe on the road. I would recommend them to anyone.
- KJKeith JahnkeSep 9, 20255.0Fast work, great service, fair price. They even replaced my brake lights for free.
- JPJames PardeeJul 28, 20255.0If I could give more then 5 stars, I would hands down. Absolute professionals and super courteous. Without a doubt downtown auto is the best mechanical shop I've come across. If you want quality work, guaranteed service and honesty, then bring your vehicle to downtown auto. You won't regret it. I know the services I get are being be done, they are being done professionally. Downtown auto will not lie to you or convince you to get work down that you don't need. They stand by there diagnosed decision and if they're wrong. They will continue to work on your vehicle at no extra charge to fix the problem. 10+ stars.
Frequently Asked Questions About Downtown Auto Service
What services does Downtown Auto Service in Green Bay offer?
Downtown Auto Service provides auto repair services including oil changes, tire service, wheel alignment, engine repairs, brake service, air conditioning repair, steering and suspension service, transmissions and driveline repairs, and AC repair.
Where is Downtown Auto Service located?
Downtown Auto Service is located at 434 E Walnut St, Green Bay, WI 54301, USA.
What are the operating hours of Downtown Auto Service?
Downtown Auto Service is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Downtown Auto Service by phone or email?
You can contact Downtown Auto Service by phone at +1 920-437-1665 or by email at service@downtownautogb.com.
What payment methods does Downtown Auto Service accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Financing options, MasterCard, Samsung Pay, and Visa.
What is the official website and social media presence of Downtown Auto Service?
The website is http://downtownautogb.com/. They also have a Facebook page at https://www.facebook.com/136067486442555 and an Instagram handle @downtownautogb.
How long has Downtown Auto Service been established in Green Bay?
Downtown Auto Service has been serving Green Bay since 1930.
Are there any nearby financial services close to Downtown Auto Service?
Yes, Edward Jones Financial Advisors Rick Alsteen and Cheryl A LeMere are nearby for your financial service needs.
What local attractions can I visit near Downtown Auto Service?
Nearby attractions include Bay Beach Amusement Park and Packers Stadium, great spots to enjoy before or after your auto service appointment.
Are there any nearby pharmacies if I need medical supplies or prescriptions near Downtown Auto Service?
Yes, Walgreens Specialty and Community, A Walgreens Pharmacy, are located near Downtown Auto Service for your pharmacy needs.