Jiffy Lube

4.6
598 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire ShopBrake Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SEATTLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
13015 Lake City Way NE, Seattle, WA
98125, United States

Hours

Reviews

4.6
598 reviews
5 stars
492
4 stars
40
3 stars
15
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Speed

Some customers appreciated the quick service, while others experienced long wait times and delays.

Customer Care

Positive feedback highlighted friendly and helpful staff, but there were also complaints about unprofessional behavior and lack of accountability.

Quality of Work

Mixed reviews on service quality; some customers reported excellent work, while others experienced issues like spills and incomplete tasks.

Communication

Customers noted good communication from some staff members, but others reported poor communication and misunderstandings regarding services.

Pricing Issues

Several reviews mentioned dissatisfaction with pricing, including unexpected charges and perceived overpricing for services.
  • FB
    FRENCH'E MF BABY
    Oct 23, 2025
    5.0
    These guys do great work they get you in an get you out in no time
  • AB
    Ali B
    Oct 7, 2025
    1.0
    Disappointed by carelessness and lack of accountability. I came in for what should’ve been a straightforward service: an oil change plus front and rear differential fluid changes, totalling nearly $400. While my car was being serviced, oil was spilled inside the vehicle: on the passenger-side window, door, and carpet. When I pointed it out, they got some towels and wiped a bit. The staff refused to negotiate or even acknowledge the inconvenience and the mess caused by their mistake. They said it was not them, but this company: Christensen. Now I have oily residue all over the interior that’s difficult to remove, and a window that looks permanently streaked. For the price I paid, I expected professional care and responsibility, not damage and denial. I won’t be returning to this location, and I’d strongly advise others to double-check their car’s interior before leaving.
  • SR
    Shay Ramsee
    Sep 24, 2025
    5.0
    The manager and the employees at the lake city location went above and beyond servicing my car. After my original service, my car’s check engine light came on and they kept my car until they knew what the problem was. They made sure that my car was safe to drive after my service. I have never experienced such amazing service and care from a company servicing my car before. Thank you!
  • MB
    Mayank Behl
    Aug 29, 2025
    1.0
    When it comes to getting your vehical serviced there should be nothing less than excellent attention to detail and expert care. Cars are not just a luxury, but a necessity in so many situations. For someone such as myself that relies on a car to make supplemental income to pay my rent, I came to jiffy lube specifically because I wanted the best. That unfortunately was not the case at all. I came in on a weekday morning to get an oil change and my service was fast…..almost too fast. 10min max was all it took for them to be “finished”. It didnt sit right with me that they gave me my keys back so quickly. I felt like I had to proceed to ask them verious follow up questions just to make sure they actually looked at the vehicle. How was my windshield fluid? How did the filter look? Do I need a new replacement soon, ext. I turns out that they hadn’t checked any of it before trying to get me out the door. I was disappointed this is not my first trip here and although the price of my oil change has gone up $20 plus dollars, but the quality of the service has significantly decreased. I will be searching for a new location to service my car in the future.
  • KN
    Kevin Nguyen
    Aug 23, 2025
    5.0
    Nice air-conditioned waiting room took less than an hour to get my AC refilled. The workers were friendly and were clear with there explanations.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service