Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationTransmission ShopTruck Repair ShopAuto Air Conditioning Service
The top auto repair facilities put their money where their mouth is regarding the quality of their work, and you can expect this standard of service from Gateway Automotive Experts. Serving Oak Harbor, WA, we back all repairs with a 3 year, 36,000-mile warranty to give you peace of mind when you take your vehicle in for service. Established in 1999, we offer a wide range of vehicle repair services, from brake service to engine rebuilding on foreign and domestic models.
Location
Hours
Reviews
4.7
404 reviews
5 stars
345
4 stars
29
3 stars5
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, particularly Miracle, for their excellent communication and support throughout the repair process.
Quality of Work
Overall, customers reported high satisfaction with the quality of repairs and thorough inspections, often noting the transparency and detail provided in service reports.
Timeliness
Several reviews highlighted the quick turnaround times for repairs, with many customers appreciating the prompt service, especially in urgent situations.
Pricing
Customers generally found the pricing to be fair and competitive, with some noting that they received better estimates than at other shops.
Mixed Experiences
While many reviews were positive, there were notable complaints about misdiagnoses, delays, and poor communication in certain cases, indicating inconsistency in service.
- AHAiden Hutson4 days ago5.0Did good job
- STshawn thomasNov 3, 20255.0Great service, great price. Thanks! Shawn Thomas
- JBJoe BurginSep 28, 20251.0New transmission on van with 88,000 miles. Took six weeks to install. 100,000 mile warranty- new transmission goes into “limp” mode less than 700 miles. Gateway unable to diagnose- limp mode again less than 20 miles- think they know what it is- unresolved coverage with supplier- never fixed- warranty? Regional manager never answered my email- dumped van for another car at trade in- stay away!
- RRR RyanSep 11, 20255.0Gateway absolutely blew me away! Miracle was amazing — so kind and reassuring when I was nervous about leaving my car. And Sean, a fellow EVO owner, nailed the job perfectly. Honest, friendly, and top-notch service — I’ll 100% be back and highly recommend them! ⭐⭐⭐⭐⭐
- AHAntonio HumphreysAug 28, 20251.0Grey hair guy was very rude and condescending.
Frequently Asked Questions About Gateway Automotive Experts
What services does Gateway Automotive Experts provide?
Gateway Automotive Experts offers a wide range of vehicle repair services, including brake service and engine rebuilding for both foreign and domestic models.
Where is Gateway Automotive Experts located?
Gateway Automotive Experts is located at 1100 Goldie Rd, Oak Harbor, WA 98277, USA.
What are the business hours of Gateway Automotive Experts?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gateway Automotive Experts offer any warranties on their repairs?
Yes, all repairs at Gateway Automotive Experts come with a 3 year or 36,000-mile warranty for peace of mind.
How long has Gateway Automotive Experts been in business?
Gateway Automotive Experts was established in 1999, providing automotive repair services for over two decades.
How can I schedule a service appointment with Gateway Automotive Experts?
You can schedule a service appointment through their online reservation system at https://gatewayauto.net/schedule/.
What phone number can I call to contact Gateway Automotive Experts?
You can reach Gateway Automotive Experts by phone at +1 360-679-0700.
Are there places nearby where I can rent a car while my vehicle is being serviced?
Yes, Enterprise Rent-A-Car is nearby, offering car and truck rentals for your convenience while your vehicle is being repaired.
Where can I find food and coffee close to Gateway Automotive Experts?
You can visit nearby places such as Hot Shot Espresso, Sushi Moto Japanese Restaurant, Harbor Sushi, Frank's Place Family Dining, Tokyo Stop Teriyaki, or China City for a variety of dining and coffee options.
Are there any nearby hotels if I need accommodation while visiting Oak Harbor?
Yes, nearby hotels include The Coachman Inn, Best Western Plus Oak Harbor Hotel & Conference Center, and Coachman Inn, providing convenient lodging options close to Gateway Automotive Experts.