Business Details
About
Auto Repair ShopBrake ShopOil Change Service StationTransmission ShopTruck Repair ShopAuto Air Conditioning Service
The top auto repair facilities put their money where their mouth is regarding the quality of their work, and you can expect this standard of service from Gateway Automotive Experts. Serving Oak Harbor, WA, we back all repairs with a 3 year, 36,000-mile warranty to give you peace of mind when you take your vehicle in for service. Established in 1999, we offer a wide range of vehicle repair services, from brake service to engine rebuilding on foreign and domestic models.
Location
Hours
Reviews
4.7
412 reviews
5 stars
353
4 stars
30
3 stars5
2 stars5
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful service, particularly highlighting staff member Miracle for her professionalism and communication.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and thorough inspections, often noting the transparency in diagnostics and pricing.
Communication
While many reviews commended the communication regarding repairs and updates, some customers experienced delays and felt communication could be improved.
Timeliness
Several reviews mentioned quick turnaround times for repairs, although there were instances of longer wait times for certain services.
Mixed Experiences
While many customers had positive experiences, a few reported issues with diagnostics and service quality, suggesting inconsistency in performance.
- BBBen BrockJan 3, 20265.0Consistently good work, we had a new transmission put in last year. Been going to them for simpler services like oil changes since then, no complaints. Staff are friendly and considerate too!
- TMTim MumfordDec 18, 20255.0Very friendly and helpful service repaired my vehicle in a very commonly manner
- KBK BennionDec 9, 20255.0Moving from out of state, when I needed car repairs I didn't have a clue where to go. Gateway was recommended by a family friend, and the rest is history. They are my new favorite mechanics. They sent me a copy of the estimate with descriptive details and photos. Very professional, knowledgeable, and you couldn't get better customer service. I wouldn't go anywhere else, they are in my contacts for life.
- CTClay ThompsonDec 8, 20255.0The service was exceptional discovering a water leak to be addressed. Miri ale went the extra mile to assist me
- MDMatthew DeckardDec 1, 20254.0The only reason it is not five stars was communication was a little slow. My truck was in the shop for a month, with little updates on where they were on the repair. Other than that customer service was great.
Frequently Asked Questions About Gateway Automotive Experts
What services does Gateway Automotive Experts provide?
Gateway Automotive Experts offers a wide range of vehicle repair services, including brake service and engine rebuilding for both foreign and domestic models.
Where is Gateway Automotive Experts located?
Gateway Automotive Experts is located at 1100 Goldie Rd, Oak Harbor, WA 98277, USA.
What are the business hours of Gateway Automotive Experts?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Gateway Automotive Experts offer any warranties on their repairs?
Yes, all repairs at Gateway Automotive Experts come with a 3 year or 36,000-mile warranty for peace of mind.
How long has Gateway Automotive Experts been in business?
Gateway Automotive Experts was established in 1999, providing automotive repair services for over two decades.
How can I schedule a service appointment with Gateway Automotive Experts?
You can schedule a service appointment through their online reservation system at https://gatewayauto.net/schedule/.
What phone number can I call to contact Gateway Automotive Experts?
You can reach Gateway Automotive Experts by phone at +1 360-679-0700.
Are there places nearby where I can rent a car while my vehicle is being serviced?
Yes, Enterprise Rent-A-Car is nearby, offering car and truck rentals for your convenience while your vehicle is being repaired.
Where can I find food and coffee close to Gateway Automotive Experts?
You can visit nearby places such as Hot Shot Espresso, Sushi Moto Japanese Restaurant, Harbor Sushi, Frank's Place Family Dining, Tokyo Stop Teriyaki, or China City for a variety of dining and coffee options.
Are there any nearby hotels if I need accommodation while visiting Oak Harbor?
Yes, nearby hotels include The Coachman Inn, Best Western Plus Oak Harbor Hotel & Conference Center, and Coachman Inn, providing convenient lodging options close to Gateway Automotive Experts.