Louis Auto & Residential Glass

Reviews

• ML

  Michael Larios

  Jan 3, 2026
  1.0
  I had an appointment at Safelite at 10 today to replace my windshield (not realizing it was no longer Louis Auto Glass until after I scheduled), and was told it would take a couple hours. I explained that I was going to run a quick errand and then wait while they finished up. Around 11 I came back to the office and sat in the waiting area. At almost 12:30 I asked for an update/ETA, as I was almost two and a half hours into a two hour appointment. The receptionist stepped out for 5-10 minutes and when she came back she informed me that they hadn't actually STARTED yet. Apparently their only tech had gotten behind for the day and nobody thought to let me know. The receptionist suggested they could probably still get to my car today but it would be much later, otherwise they could get me rescheduled. I can't wrap my head around the fact that they had my phone number, knew I was there waiting (I was the only customer there!), and just never bothered to let me know that my two hour appointment was turning into a five or six hour appointment, If they could even get around to it. I don't think the receptionist even apologized, she just seemed confused that it had happened. Anyway, I wasted two and a half hours of prime Saturday morning and left with nothing to show for it. That's a big fat thumbs down from me.
• JH

  Jodi Hopkins

  Nov 6, 2025
  5.0
  We needed a new driver’s window on our vehicle. They were able to get us in quickly, they completed the project within a couple of hours or less, and they did a great job cleaning up the interior free of charge. The price was incredibly reasonable. Thank you so much for your friendly and professional service!
• JJ

  John

  Oct 27, 2025
  5.0
  5-Star Review for Mr. Danny Shank, technician at Louis Auto Glass in Bellingham Washington. We want to provide a 5-Star review for Danny Shank the technician who replaced the motor and regulator for the back door window in our vehicle. Danny and the staff at Louis Auto Glass are really first class. They know how to work together and got the job done right. Tearing apart the back door of a vehicle, and all the components behind the panel is quite a complicated job, and Danny did it with precision and is quite a professional technician. Respectfully, Casey & Alex
• RB

  Rick Becker

  Oct 22, 2025
  3.0
  Disappointed to learn and report that after nearly one-hundred years (since 1929), Louis Auto Glass is no longer in business. By October 2025 LAG's three locations have been transferred to Safelite Auto Glass Shop. I called the Louis phone number, and was informed that Safelite will continue auto services, however they do not plan to offer the previous Louis service for glass installation for RVs and home windows.
• SA

  Sarah Allen

  Sep 11, 2025
  5.0
  We recently had our 2017 Altima’s front windshield replaced and have had several rock chips sealed with them. I have been so impressed by their service and the quality of work that they do! Their prices are also extremely fair. We will likely continue to go there for all of our glass needs.

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