Pilot Travel Center

4.0
710 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Arlington, WA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2430 WA-530, Arlington, WA
98223, United States

Hours

Reviews

4.0
710 reviews
5 stars
418
4 stars
123
3 stars
43
2 stars
24
1 star
102

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer experiences with staff are mixed, with some praising friendliness while others report rudeness and poor service.

Cleanliness

Many customers appreciate the cleanliness of the restrooms and store, though some report issues with specific areas like showers.

Gas Prices

Gas prices are generally viewed as competitive, with some customers noting good deals compared to nearby stations.

Parking Issues

Customers express frustration over parking fees and availability, particularly for truck drivers.

Service Quality

There are complaints about long wait times and inefficiencies in service, especially during busy hours.
  • NL
    Nancy Lovejoy
    Dec 16, 2025
    5.0
    I just got gas, quick and less expensive.
  • WW
    WTW Winner
    Dec 9, 2025
    5.0
    Positive attitude on the Staff Members.
  • JP
    Joe Poelmans
    Dec 8, 2025
    5.0
    Friendly staff, great showers and relatively clean store!
  • CB
    Chassady Bembery
    Nov 20, 2025
    1.0
    This store is very prejudice, I was looked and stared at like I didn’t belong and was never greeted. My first ever encounter experiencing this and it’s not good welcoming feeling visiting this State and place for the first time.
  • SW
    Starr Wennig
    Nov 18, 2025
    1.0
    the employees are the WORST gas station clerks I have ever had the DISPLEASURE of dealing with. Profiling is NOT legal, and I am guessing that blocking or PREVENTING a customer from exiting the establishment while rudely accusing them of stealing something that they NEVER EVEN TOUCHED in front of other customers, isn't too legal either. "YOU WANT YO PUT THAT CHARGER BACK" is how the woman at the door greeted me as I went to leave, not only did I never even pick up a phone charger, if you role your cameras back I went to show my husband the cigarette holder that I found and then I promptly returned it to the shelf where I got it from. Whoever the woman working today was needs to come down off her power Trip, I sure hope that you're not accusing every customer who looks at something of stealing because that just makes you look crappy. I will never return to this location and I will tell everybody I know about this interaction. I am absolutely appalled.

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.