Hall | MileOne Autogroup

3.7
100 reviews
Hell_MileOne_Autogroup_cover.

About

Car DealerAcura DealerUsed Car Dealer
Hall | MileOne Autogroup supports all your new and used vehicle or service needs. Visit our website to shop and buy from our selection of new and pre-owned vehicles, 18 locations, and 14 brands. Check out our latest sales and service offers. Buy online and we'll deliver to you. Ask about how you can earn points and save big with Hall Rewards. Just another way, Hall Looks Out for You!"

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Hall | MileOne Autogroup
441 Viking Drive, Virginia Beach, VA
23452, United States

Hours

Reviews

3.7
100 reviews
5 stars
54
4 stars
12
3 stars
8
2 stars
6
1 star
20
  • CM
    CéCé Méléndéz
    Sep 27, 2025
    5.0
    I visited Hall Toyota to look at vehicles, and Tom Torres was incredibly knowledgeable and informative. I thoroughly enjoyed the experience and highly recommend Hall Toyota to anyone looking for a great car dealership!
  • AA
    Aquita
    Aug 20, 2025
    1.0
    Very dissatisfied and upset with my purchase. On the day I bought the vehicle I told them something was wrong with the alignment and that the car was off balance. They had me bring it back that week and said they fixed the issue. However, I have been back repeatedly for the same problem. It has gotten worse and I did meet with the Service Manager and the Suoervisor of the Mechanics. They repeatedly said nothing was wrong and then when I can back a fifth time they said I needed new tires and yes the alignment was off. I also complained for months about the loud noise that sounds like a whale squealing and they said it may be happening because my brakes are wet. I explained that it had not rained and that it’s so loud it’s embarrassing. They were supposed to to take to be evaluated at the Mazda dealership but decided they would not because it was going to cost 200 for them to have it looked over. Yet I paid over 400 for an alignment that was messed up when I bought it same day unknowingly that I was going to have an ongoing problem. I was assured the problem was fixed and it is not! I have had this car since December and feel like I have a lemon and nobody seems to care. I was assured this car is safe and a good car well it’s but according to the reports. When I bought an acura from the dealership I got really good service but now that I have this fly by night 2024 Mitsubishi Mirage nobody cares. They won’t even trade it out for something else of equal value, negotiate or buy the car back. Basically, leaving me paying for a shell of a car. I did not get the service I expected nor did I get the kind of empathy or understanding for the fact that they knowingly sold me a car with an issue, My son is in military and helped me get this car and I feel horrible that money he contributed went to this car. It’s shameful!! Now that I have complained over and over again and took my car in 5 times they are completely ignoring me. But they had no problem taking my money for an alignment that was messed up the day of purchase. They assured me the day I was purchasing the vehicle it was minor and they could fix what appeared to be an alignment issue. Where apparently they were incorrect thus car is a lemon! I will be lucky if it makes it through the year. Never again will I take a vehicle on their word because I am the one paying the consequences for trusting the dealership and service department to handle it. This won’t be my last post because until I have vented about the way in which my transaction and me as a customer military spouse and navy mom have been treated it won’t settle with me. These are the issues that I am also experiencing. If they are not going to stand behind a model car they selling off their lot then don’t selll it to customers! If I had an acura they wouldn’t be blowing me off…
  • NC
    Natalia Cameron
    Jul 2, 2025
    5.0
    Hall is fantastic. I have purchased all my cars through them and they exceed expectations. Papa at Honda was phenomenal. Their customer service department is professional and friendly. Recently I had Jim pick up my car for service and he was informative about their new pick up program and was so kind and professional. Great team.
  • DI
    Derek Iler
    May 26, 2022
    1.0
    I built a lease online, said the vehicle was available. I went in with the deal. Put down a deposit, then went in to finalize the paperwork, found out the car was damaged in transit, the manager tried to change the deal. I walked out of the dealer with my deposit. They called me, and changed the deal back the the original deal. Completely wasting my time. So I go in to do paperwork, I was told everything would be ready for me to complete the deal, and the paperwork wasn't ready, finance took their time and made me late for my job, and I told them I was in a time contraint. Horrible service and poor time management. I would not recommend. I should have listened to friends who told me to stay away from Hall.
  • CP
    Connie Price
    Jun 24, 2019
    5.0
    Awesome

Frequently Asked Questions About Hall | MileOne Autogroup

What types of vehicles does Hall | MileOne Autogroup offer?

Hall | MileOne Autogroup offers a selection of new and pre-owned vehicles across 14 brands at 18 locations.

What are the business hours of Hall | MileOne Autogroup?

The dealership is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends.