Business Details
About
Auto Repair ShopAuto Parts Store
Location
Sheehy Ford of Springfield Service & Parts Department
6727 Loisdale Road, Springfield, VA
22150, United States
Hours
Reviews
4.5
556 reviews
5 stars
460
4 stars
28
3 stars
12
2 stars
10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable service advisors, particularly Preston and Jon, for their professionalism and effective communication.
Service Efficiency
Several reviews highlighted the quick turnaround times for services, with many customers noting that their vehicles were serviced ahead of schedule.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about upselling tactics, miscommunication regarding services, and some instances of rude behavior from staff.
Transparency Issues
Customers expressed concerns about unclear pricing and unexpected charges, with some feeling that they were not adequately informed about the services performed.
Overall Satisfaction
Despite some negative feedback, a significant number of customers reported being satisfied with their service experiences and would recommend the dealership.
- DMDeepak Mhetar4 days ago5.0This was my first time using service after my purchase last year. It was great experience. Jon was very friendly and courteous. First I was hesitant if I should go 30 miles for the service, but then based on my experience dealership experience, I just took a chance and it was worth. Highly recommended.
- JKJulie KirbyNov 12, 20255.0100% satisfied. Ms Tina master senior service advisor is the best. She speaks with confident and articulate the service being performed well.
- CKChris KaskNov 3, 20255.0We received terrific service at Sheehy Ford Springfield. Our tech advisor Preston was wonderful -- friendly, knowledgeable, and efficient. We highly recommend this shop for service on your vehicle.
- CCChrisNov 3, 20255.0Ms. Holloman was a pleasure to work with and helpful explaining my VIP coverage. Great customer service and would recommend to anyone needing services on their vehicles.
- TMTom MastenOct 30, 20255.0Very impressive service dept., they finished ahead of schedule and kept me informed the entire time. Thank You!
Frequently Asked Questions About Sheehy Ford of Springfield Service & Parts Department
What are the operating hours of Sheehy Ford of Springfield Service & Parts Department on weekdays?
The Service & Parts Department is open Monday through Friday from 7:00 AM to 7:00 PM.
Is Sheehy Ford of Springfield Service & Parts Department open on weekends?
It is open on Saturdays from 8:00 AM to 5:00 PM and closed on Sundays.
Where is Sheehy Ford of Springfield Service & Parts Department located?
It is located at 6727 Loisdale Road, Springfield, VA 22150, USA.
How can I schedule a service appointment online?
You can schedule an appointment online at https://www.sheehyfordspringfield.com/service-appointment/.
What types of auto services does Sheehy Ford of Springfield Service & Parts Department offer?
They provide auto repair, maintenance, parts sales, truck repair, and radiator repair services.
Can I contact Sheehy Ford of Springfield Service & Parts Department by phone?
Yes, their main phone number is +1 703-420-7313.
Are there other automotive businesses near Sheehy Ford of Springfield Service & Parts Department?
Yes, nearby automotive businesses include Sheehy Subaru, Sheehy Ford Springfield Commercial Vehicle Center, and Sheehy Ford of Springfield Inc.
Is there a car rental agency close to Sheehy Ford of Springfield Service & Parts Department?
Yes, Enterprise Rent-A-Car is nearby and can be useful if you need a rental vehicle while your car is serviced.
What dining options are available near Sheehy Ford of Springfield Service & Parts Department?
Nearby dining includes Pizza King, Bozzelli's Italian Deli, Thai Cafe, Osaka Japanese Restaurant, and Bozzelli's Italian Deli-Spring Mall.
Are there retail stores near Sheehy Ford of Springfield Service & Parts Department for shopping before or after my visit?
Yes, nearby retail stores include Clarks, Catherines, Red Wing Shoes, The Tile Shop, and Barnes & Noble.