Many customers praised the friendly and professional service provided by staff members like Preston, Jon, and Tina.
Service Quality
Overall, customers reported satisfaction with the quality of service, including timely completion of repairs and effective communication.
Pricing Concerns
Several reviews highlighted dissatisfaction with pricing, citing high costs for services and unexpected charges.
Mixed Experiences
While many had positive experiences, some customers reported issues with service accuracy and communication, leading to frustration.
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Isaiah Johnson
1 day ago
5.0
I came in a few days ago and Preston helped me out. He was very kind and made the process smooth for me. I will be making this location my new location to bring my vehicle thanks to Preston!
KG
Kenneth Gott
Dec 31, 2025
5.0
Erik the mechanic is the best and always makes sure my car is running properly everytime
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Irlanda Gallardo
Dec 29, 2025
1.0
$880 for a headlight bulb replacement!!! I know Ford Fusions are tricky but almost $900 for replacing it?? That is INSANE!!!! Avoid this place
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Cynthia Beard
Dec 1, 2025
3.0
As a new Ford owner I have to say I was very surprised to learn it cost $50 to have tags put on my vehicle. We had already pre-drilled the holes for the front tag holder just needed a rivet tool to put the finishing touch. I don't know many people who have a rivet tool but to charge $50 for a single action... welcome to the family I guess.
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Deepak Mhetar
Nov 19, 2025
5.0
This was my first time using service after my purchase last year. It was great experience. Jon was very friendly and courteous. First I was hesitant if I should go 30 miles for the service, but then based on my experience dealership experience, I just took a chance and it was worth. Highly recommended.