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For a stress-free, enjoyable car-buying experience, turn to Duncan Chrysler Dodge Jeep Ram. Our Jeep dealership in Rocky Mount, VA, is known for our incredible selection of vehicles, from Wrangler SUVs and Ram 1500 trucks to Dodge Hornet PHEVs and Chrysler Pacifica minivans. Plus, nearly every vehicle we sell comes with a warranty – new or used! Our certified Mopar service center will be here to assist with any car maintenance needs, and we even have an auto body shop equipped with an aluminum bay that can handle more heavy-duty repairs. Come find out why drivers throughout Franklin County and the surrounding area turn to us – visit Duncan Rocky Mount today!
Location
Duncan Chrysler Dodge Jeep Ram
19999 Virgil H Goode Highway, Rocky Mount, VA
24151, United States
Hours
Reviews
4.4
170 reviews
5 stars
126
4 stars
18
3 stars
4
2 stars
4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers frequently praised the sales staff for being friendly, knowledgeable, and non-pushy, with several specific mentions of salespeople like Jake, Bodie, and Anthony providing exceptional service.
Customer Service
While many reviews highlighted positive interactions with staff, there were notable complaints about unprofessional behavior and poor service in the service department, leading to mixed feelings about overall customer support.
Vehicle Quality
Several customers reported issues with the quality of used vehicles purchased, including undisclosed problems and dissatisfaction with the dealership's inspection process.
Service Department
The service department received mixed reviews, with some customers praising the helpfulness and efficiency, while others expressed frustration over delays and unresolved issues.
- EFEmmanuel Franklin1 day ago5.0“Working with Fred was an absolute pleasure. His professionalism, respectful attitude, and attention to detail really stood out. He answered all my questions clearly and made the whole car-buying experience smooth and stress-free. Top-notch service!”
- AMArcie MizelleDec 23, 20255.0You want a team that will do there best to give you a car deal that will work for you? Then, this is the dealership for you.
- IGizaiah gNov 24, 20255.0Ask for Jake!
- MGmark gottliebOct 26, 20255.0Anthony Hughes was my sales guy and I couldn't have asked for a nicer/no pressure at all salesman. I had in mind to get an F-150 but decided against it. Not the truck they showed me but I decided I wanted a smaller mid-sized like a Ranger or Frontier etc.. However, when I did look at the F-150 Anthony was present but not pushy at all. He was open to my thoughts about the truck and offered to let me drive it to my mechanic to have them check it out and the place was quite a few miles from their lot. A used car place really couldn't do more for you when they allow that. I sincerely hope Anthony can find that ideal "mid-sized" truck for me as I'd be happy to do business with them.
- MMMegan MaddyOct 24, 20255.0Fred was great! Made it a quick and easy experience. Didn’t waste any time and was very professional. Would definitely reach out to him in the future.
Frequently Asked Questions About Duncan Chrysler Dodge Jeep Ram
What types of vehicles can I find at Duncan Chrysler Dodge Jeep Ram in Rocky Mount, VA?
Duncan Chrysler Dodge Jeep Ram offers an extensive selection of vehicles including Jeep Wrangler SUVs, Ram 1500 trucks, Dodge Hornet PHEVs, and Chrysler Pacifica minivans, both new and used with warranties.
What are the service options available at Duncan Chrysler Dodge Jeep Ram?
They have a certified Mopar service center for vehicle maintenance and an auto body shop equipped with an aluminum bay for heavy-duty repairs.
What are the business hours of Duncan Chrysler Dodge Jeep Ram?
The dealership is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 8:30 AM to 6:00 PM, and is closed on Sundays.
Where is Duncan Chrysler Dodge Jeep Ram located?
It is located at 19999 Virgil H Goode Highway, Rocky Mount, VA 24151, USA.
How can I contact Duncan Chrysler Dodge Jeep Ram by phone?
You can reach them at +1 540-352-4067.
Is there a website where I can view the inventory or learn more about Duncan Chrysler Dodge Jeep Ram?
Yes, visit their website at https://www.duncanchryslerdodgejeep.com/
What nearby car dealerships are close to Duncan Chrysler Dodge Jeep Ram that I might consider visiting?
Nearby dealerships include Duncan Ford and Berglund Deals On Wheels of Rocky Mount, both offering used cars and automotive services.
Are there any nearby automotive repair or service shops around Duncan Chrysler Dodge Jeep Ram?
Yes, in addition to Duncan Chrysler Dodge Jeep Ram's own service center, local options include Duncan Ford and Cannaday's Storage Sheds which offer automotive repair services.
What shopping or dining places are nearby Duncan Chrysler Dodge Jeep Ram for customers to visit?
Nearby, you can visit the Virginia Furniture Market for shopping and El Rio Mexican Grill and Patio for dining options.
If I need to rent a vehicle or access a bank ATM near Duncan Chrysler Dodge Jeep Ram, where can I go?
Enterprise Rent-A-Car offers car and truck rentals nearby, and a PNC ATM is also close for banking needs.