Duncan Chrysler Dodge Jeep Ram

4.4
170 reviews

About

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For a stress-free, enjoyable car-buying experience, turn to Duncan Chrysler Dodge Jeep Ram. Our Jeep dealership in Rocky Mount, VA, is known for our incredible selection of vehicles, from Wrangler SUVs and Ram 1500 trucks to Dodge Hornet PHEVs and Chrysler Pacifica minivans. Plus, nearly every vehicle we sell comes with a warranty – new or used! Our certified Mopar service center will be here to assist with any car maintenance needs, and we even have an auto body shop equipped with an aluminum bay that can handle more heavy-duty repairs. Come find out why drivers throughout Franklin County and the surrounding area turn to us – visit Duncan Rocky Mount today!

Location

Duncan Chrysler Dodge Jeep Ram
19999 Virgil H Goode Highway, Rocky Mount, VA
24151, United States

Hours

Reviews

4.4
170 reviews
5 stars
126
4 stars
18
3 stars
4
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers frequently praised the sales staff for being friendly, knowledgeable, and non-pushy, with several specific mentions of salespeople like Jake, Bodie, and Anthony providing exceptional service.

Customer Service

While many reviews highlighted positive interactions with staff, there were notable complaints about unprofessional behavior and poor service in the service department, leading to mixed feelings about overall customer support.

Vehicle Quality

Several customers reported issues with the quality of used vehicles purchased, including undisclosed problems and dissatisfaction with the dealership's inspection process.

Service Department

The service department received mixed reviews, with some customers praising the helpfulness and efficiency, while others expressed frustration over delays and unresolved issues.
  • EF
    Emmanuel Franklin
    1 day ago
    5.0
    “Working with Fred was an absolute pleasure. His professionalism, respectful attitude, and attention to detail really stood out. He answered all my questions clearly and made the whole car-buying experience smooth and stress-free. Top-notch service!”
  • AM
    Arcie Mizelle
    Dec 23, 2025
    5.0
    You want a team that will do there best to give you a car deal that will work for you? Then, this is the dealership for you.
  • IG
    izaiah g
    Nov 24, 2025
    5.0
    Ask for Jake!
  • MG
    mark gottlieb
    Oct 26, 2025
    5.0
    Anthony Hughes was my sales guy and I couldn't have asked for a nicer/no pressure at all salesman. I had in mind to get an F-150 but decided against it. Not the truck they showed me but I decided I wanted a smaller mid-sized like a Ranger or Frontier etc.. However, when I did look at the F-150 Anthony was present but not pushy at all. He was open to my thoughts about the truck and offered to let me drive it to my mechanic to have them check it out and the place was quite a few miles from their lot. A used car place really couldn't do more for you when they allow that. I sincerely hope Anthony can find that ideal "mid-sized" truck for me as I'd be happy to do business with them.
  • MM
    Megan Maddy
    Oct 24, 2025
    5.0
    Fred was great! Made it a quick and easy experience. Didn’t waste any time and was very professional. Would definitely reach out to him in the future.

Frequently Asked Questions About Duncan Chrysler Dodge Jeep Ram

What types of vehicles can I find at Duncan Chrysler Dodge Jeep Ram in Rocky Mount, VA?

Duncan Chrysler Dodge Jeep Ram offers an extensive selection of vehicles including Jeep Wrangler SUVs, Ram 1500 trucks, Dodge Hornet PHEVs, and Chrysler Pacifica minivans, both new and used with warranties.

What are the service options available at Duncan Chrysler Dodge Jeep Ram?

They have a certified Mopar service center for vehicle maintenance and an auto body shop equipped with an aluminum bay for heavy-duty repairs.