Volvo of Roanoke

4.6
146 reviews
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Business Details

5000 Franklin Rd., Roanoke, VA
24014, United States
(540) 344-6284
https://www.roanokevolvo.com/
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About

Volvo DealerVolvo
Visit Volvo of Roanoke to experience our full lineup of Volvo Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Roanoke this Volvo dealer is located at 5000 Franklin Rd..

Location

Volvo of Roanoke
5000 Franklin Rd., Roanoke, VA
24014, United States

Hours

Reviews

4.6
146 reviews
5 stars
121
4 stars
8
3 stars
5
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales team, particularly Carol and Jonathan, for their helpfulness, professionalism, and non-pushy approach.

Customer Service

Many reviews highlighted excellent customer service, with staff being described as friendly, knowledgeable, and accommodating.

Service Issues

Several customers reported dissatisfaction with service department experiences, including communication issues and unresolved vehicle problems.

Overall Satisfaction

Despite some service-related complaints, many customers expressed high satisfaction with their vehicle purchases and the overall dealership experience.
  • DO
    Diana Osborne
    6 days ago
    5.0
    My husband and I just purchased a Volvo. Adam and Carol were absolutely amazing and helpful. Answered every question we had and there was no pressure at all to purchase the vehicle. It feels good to purchase a vehicle and know that you have been treated fairly.
  • CM
    Courtney Murphy
    Jan 3, 2026
    5.0
    Best car buying experience I’ve ever had. Carol and Adam made sure I was taken care of every step of the way. I highly recommend this dealership for anyone looking for a new vehicle.
  • RK
    Rita Keith
    Dec 31, 2025
    5.0
    Shopped with Carol while starting my vehicle search and she was so helpful when I am ready I will be purchasing from her!
  • CS
    Craig Spence
    Dec 4, 2025
    5.0
    Just picked up our new car and can’t say enough about Carol and Adam. They made it easy and really made us feel happy about our decision. We got a great price on the car we wanted without all the haggling normally associated with the process. Carol and Adam are extremely qualified and all around good people. Highly recommend.
  • AM
    Adam Midkiff
    Dec 2, 2025
    5.0
    Carol Thompson and the sales manager (Adam) were great. I went in with my daughter for her to buy her first car and they were so helpful and thorough showing her all the models, features, and options. As a sales professional myself I really appreciated how Carol asked lots of questions to my daughter about her likes and dislikes and listened to my daughter’s answers (which other dealerships didn’t do) to find the right car from her. I can’t say enough good things about how kind and helpful Carol was. I would definitely recommend buying a car from Carol—she made the experience pleasant. Thanks, Carol.
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Frequently Asked Questions About Volvo of Roanoke

What types of vehicles can I find at Volvo of Roanoke?

You can find a full lineup of new Volvo Cars, Crossovers, SUVs, and Certified Pre-Owned vehicles at Volvo of Roanoke.

Does Volvo of Roanoke offer vehicle delivery services?

Yes, Volvo of Roanoke provides vehicle delivery services.