Business Details
About
Towing Service StationTruck Repair ShopHeavy Equipment Moving Service
Fat Boys Wrecker Service provides towing and wrecker services to the Southwest and Central Virginia areas. Call today for quick service!
Details
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.5
50 reviews
5 stars
43
4 stars0
3 stars
1
2 stars0
1 star
6
- OWON 18 WHEELS4 days ago5.0I’m not the owner,just a driver. So I don’t know about the pricing. That being said,I was really impressed by the professionalism and know how these guys displayed. The owner actually came and got me on the call. Really good friendly couple guys that was there. Even protected my frame from being scratched. Would recommend if in need in the area. Job well done!
- LSLex StewartDec 22, 20255.0Came to my rescue super fast and had great communication.
- ACAdam CoxDec 7, 20255.0Had a flat tire from hitting a curb. The representative was out there quickly to replace it and had my spare on in a few minutes. Friendly and though it was dark and Sunday helpful.
- SSSNov 19, 20251.0Not very reliable, and sad when you have to direct them around a property instead of following directions. Watch what info you give them, especially to the younger brunette guy with a beard.
- CMCrystal McDonaldOct 31, 20255.0Had a flat tire when I got to work at O dark 30. Fatboys were dispatched through my insurance and I am pleased with the service. Mike was on time, fast and very nice.
Frequently Asked Questions About Fat Boys Wrecker Service
Where are you located?
Fat Boys Towing Service has multiple locations – Roanoke & Bedford, VA – serving ALL of Central VA.
What are your hours of operation?
Fat Boys Towing takes our business very seriously. We realize that we are an essential service to the community. Therefore, we proudly operate 24 hours a day and 7 days a week. This includes all public holidays.
What payment methods do you accept?
We accept cash and Visa, American Express, Discover, and Mastercard.
My car is all-wheel drive, does it require a flatbed tow truck?
No. Conventional tow trucks are capable of lifting all wheels off the ground.
Is towing rough on my car?
No. Quite the opposite. Since your car is lifted by its tires, it is riding on your own suspension. And the tow trucks suspension absorbs most of the bumps.
Can your towing providers unlock my car for me?
Our towing experts gladly provide lockout services to all our customers. No matter what make or model of your car, our towing professionals will be able to open up your automotive. When you call up our dispatchers, simply describe the issue-whether you’ve lost your keys or they’re locked inside-the make and model of the car, and your location, and we’ll have your auto opened up in a jiffy.
How will I know if my battery needs to be jump started or completely replaced?
This situation differs from car to car, from battery to battery. There are many variables involved, including the age of the battery and the amount it has been used by the owner. Our professional towing contractors will be able to diagnose the exact problem and prescribe the correct solution to such a difficulty. When you call up our towing experts, you’ll be in touch with the kind of reliable servicemen who can resolve both problems with just as much ease. So don’t worry if you can’t determine the exact problem: our experts can.
What's the difference between local and long-distance towing?
In practical terms, local and long-distance towing involve different requirements for our professional, hired towing contractors. Generally speaking, because of the time and gas expended for long-distance assistance, the cost to the patron will be relatively higher than a simpler, local service. However, when it comes to a driver in need, our towing experts work with no hesitation. Regardless of the distance, our towing experts are more than glad to help a customer in need for any requested towing service. We’ll assist you, near and far.
Do you want me to put the vehicle in neutral?
We are asked this question on almost every vehicle. The short answer is no – it’s unsafe. A vehicle cannot be controlled when the vehicle transmission is in neutral. Your tow professional will secure your vehicle with a towing cable before releasing the transmission on a disabled vehicle. When your tow professional arrives on the scene, he will ask for your keys.
Do I need to be present at my vehicle for you to tow it?
We tow vehicles every day without the customer present. We call them “unattended recoveries.” You must have the keys available; usually, that means you hide them and let us know where.
Where is Fat Boys Wrecker Service located?
Fat Boys Wrecker Service has multiple locations in Roanoke and Bedford, VA, serving all of Central Virginia. Their main address is 1316 Purcell Ave NE, Roanoke, VA 24012.
What are the hours of operation for Fat Boys Wrecker Service?
Fat Boys Wrecker Service operates 24 hours a day, 7 days a week, including all public holidays, providing emergency service anytime.
What payment methods does Fat Boys Wrecker Service accept?
They accept cash, Visa, American Express, Discover, Mastercard, and Zelle for payments.
Does an all-wheel drive car require a flatbed tow truck from Fat Boys Wrecker Service?
No, conventional tow trucks used by Fat Boys Wrecker Service can lift all wheels off the ground, so a flatbed tow truck is not necessary for all-wheel drive vehicles.
Is towing by Fat Boys Wrecker Service rough on vehicles?
No, towing is gentle; your car is lifted by its tires and rides on its own suspension while the tow truck's suspension absorbs most bumps during transport.
Can Fat Boys Wrecker Service unlock my car if I'm locked out?
Yes, their towing experts provide lockout services for all makes and models. Just describe your situation and location, and they will quickly unlock your vehicle.
What should I do if I’m unsure whether my car battery needs a jump start or replacement?
Fat Boys Wrecker Service can diagnose your battery issue on-site and determine whether a jump start or replacement is necessary, ensuring the correct solution is provided.
How does Fat Boys Wrecker Service differentiate between local and long-distance towing?
Local towing involves shorter distances with lower costs, while long-distance towing covers greater distances and may cost more due to time and fuel. Fat Boys Wrecker Service provides assistance regardless of distance.
What nearby places can I visit around Fat Boys Wrecker Service?
Nearby, you can visit Little Caesars Pizza for a quick meal, Blue Stone Block Supermarket for shopping needs, and the Roanoke Valley SPCA if you're interested in pet adoption or animal services.
How can nearby locations assist customers visiting Fat Boys Wrecker Service?
Customers can dine at nearby Little Caesars Pizza while waiting for service, shop at Blue Stone Block Supermarket, or visit Roanoke Valley SPCA before or after their appointment for added convenience.
Are there nearby vehicle service businesses close to Fat Boys Wrecker Service?
Yes, Blue Ridge Truck and Auto and King’s Tire Services are nearby, offering additional automotive repair and tire services if needed during your visit.