Camping World RV Sales

4.1
2352 reviews
family around a grill at a campground with their camper behind them

About

RV DealerTrailer Dealer
Camping World RV Sales in Roanoke, VA is your local destination for RV sales, service, and accessories. Browse our wide selection of new and used travel trailers, toy haulers, fifth wheels, and motorhomes from top RV brands. We also provide RV financing and make it easy to trade in or sell your RV. Whether you’re planning weekend getaways or embracing full-time RV living (congrats), Camping World RV Sales helps you find the right RV, keep it maintained with expert RV service, and stock up on the gear and accessories that make every trip memorable. The call to roam lives in all of us and, wherever the road takes you, our Roanoke RV dealer is here to support your RV journey.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Camping World RV Sales
8198 Gander Way, Roanoke, VA
24019, United States

Hours

Reviews

4.1
2,352 reviews
5 stars
1,515
4 stars
288
3 stars
159
2 stars
101
1 star
289

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the knowledgeable and friendly sales staff, particularly highlighting individuals like Sam, Jack, and Logan for their helpfulness and professionalism.

Customer Service

There were numerous complaints about poor communication and responsiveness from the service department, with many customers reporting difficulty in getting updates or having their calls returned.

Product Quality Issues

Several reviews mentioned problems with RVs purchased, including undisclosed damages and issues that arose shortly after purchase, leading to dissatisfaction with the warranty process.

Positive Staff Interactions

Customers frequently noted the helpfulness and kindness of staff members, especially in the sales and service departments, contributing to a generally positive shopping experience.

Service Department Concerns

The service department received mixed reviews, with some customers expressing frustration over long wait times and inadequate follow-up on service requests.
  • TN
    Teena Neel
    Nov 15, 2025
    5.0
    What a great experience on the purchasing my first camper! Jack Andrews was an expert salesman, nothing but professional and the manager Jacob Downer went at our pace to get us the camper we wanted! Couldn't asked for better purchasing experience!
  • SH
    Sheree Herring
    Nov 15, 2025
    1.0
    This Roanoke location is very unprofessional. I went to purchase a camper on Monday. I wanted to possible finance or do a cash deal. They got my information and the salesman name Guy never returned my call after he stated he would. I made several calls and finally reached someone in the Finance Dept on Friday, for that gentleman to tell me that they don’t do cash deals on campers. I am now at another Camping World in Colfax, NC today which is Saturday and is dealing with “Taco Joe” and he is absolutely AMAZING and I got a great deal on a camper. I did a cash deal and will be leaving with it today. I am so excited. I would recommend anyone to come to the Colfax location instead of Roanoke.
  • AB
    Andrew Bradley
    Nov 10, 2025
    1.0
    Terrible experience with this place, came in and put down a 5,000$ deposit and before we did we had discussed with them that we wanted the couch switched out from theater seats to a pull out bed incase we had friends go camping with us. They said it’s perfectly do able. After we put down the deposit and signed all the paperwork, they refused to switch it out because “ they wasn't making any money off of it” after we was paying 42,000$ cash for the camper. So we got our deposit back. And I will never ever do business with them again.
  • CP
    Chris Padgett
    Oct 21, 2025
    2.0
    This review is for service dept which is very difficult to reach or get to return calls or emails on updates. Yes once you get them the people are great to talk to. They also had to replace item in camper thru insurance and i knew I had to pay deductible and freight, down side is they robbing people on this because they wanted to up charge the freight more then originally was. So ask if you run into this always ask for your freight bill, your paying for it so you should get it.
  • TC
    Tom Canterbury
    Oct 19, 2025
    5.0
    We had originally went to a competitor in a search for a good travel trailer and when they kept us waiting, failed to pull the deposit we were to put up, and dragged their feet getting us up and out the door with a camper, we decided to give Camping World a chance. We were not disappointed… Sam is THE go-to salesman. If you go - he is the one to see. We told him what we were looking for and he pulled up his inventory and found six potential campers for us to see. He knew his products and he delivered on what he was selling. For someone who just started out about 18 months ago in the sales department, he had come a long way - having sold over 100 units in 2025. Most of all, he followed through and was patient as we deliberated as to which one we wanted to buy. Jacob, the sales manager, was very professional and was on the same page with Sam and took great care of us. No promises were made that were not followed through. I cannot tell you how well this process went. We got everything we wanted and purchased a newer camper than we figured we would get. The whole experience was way over and above what we expected. I will buy from them again.

Frequently Asked Questions About Camping World RV Sales

Do I need an appointment to visit, or can I walk in?

Walk right in! Our experts are here to help with all RV sales and financing. You don't need an appointment.

Do you offer RV financing options?

Yes! We offer many RV financing options. You can even go on our site and get pre-qualified now.