Business Details
About
Car DealerAuto MaintenanceAuto Repair ShopElectric Vehicle Charging Station
Rivian's Service Centers are by appointment only. Demo drives are available at this location, book yours now through our site.
Rivian is an electric vehicle maker, and our Service Centers are where we provide service and maintenance. You can submit a service issue directly through the Rivian app or call the 24/7 Rivian Service Support Team. Our team of service advisors will set out the optimal repair plan to get you back on the road. The service center has a waiting room with Wi-Fi, water, and snacks. If you’d like to experience a vehicle in person you can check out our Rivian Spaces or set up a demo drive.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Frequently Asked Questions About Rivian Service + Demo Center
What is the address of the Rivian Service + Demo Center?
The Rivian Service + Demo Center is located at 2289 Dabney Rd, Richmond, VA 23230, US.
What are the operating hours of the Rivian Service + Demo Center?
The center operates Monday to Thursday from 8:00 AM to 4:30 PM and Friday to Sunday from 9:00 AM to 5:30 PM.
How can I schedule a demo drive at the Rivian Service + Demo Center?
You can book a demo drive online at https://rivian.com/demo-drive/book.
Is the Rivian Service + Demo Center wheelchair accessible?
Yes, the service center has wheelchair accessible seating and restrooms, including unisex restrooms.
How can I submit a service issue or contact service support?
You can submit service issues through the Rivian app or call the 24/7 Rivian Service Support Team at +1 804-660-7724.
Does the service center provide amenities while customers wait?
Yes, the waiting room offers Wi-Fi, water, and snacks for customers.
Are there any medical facilities near the Rivian Service + Demo Center?
Yes, nearby medical facilities include American Orthotic & Prosthetic Center and All Is Well Medical pharmacy, which may be helpful in case of any health needs.
What transportation options are nearby for reaching the Rivian Service + Demo Center?
Amtrak Richmond Virginia train station is nearby, providing convenient transportation access to the service center.
Are there any retail or dining options near the service center to visit before or after my appointment?
Yes, you can visit Tea Machine Components for retail shopping or enjoy a visit to Strangeways Brewing, a local brewery and beer garden nearby.
What categories of services does the Rivian Service + Demo Center offer?
The center offers car dealer services, auto maintenance and repair, and electric vehicle charging station services by appointment only.