Frequently Asked Questions About Superior Tire and Auto
What should I do to prepare for my service?
To prepare for your service at Superior Tire and Auto, please ensure your vehicle is accessible and any personal items are removed. If you have specific concerns about your vehicle, make a note of them to discuss with our technicians. It's also helpful to have your vehicle's maintenance history on hand if possible.
Do you offer any guarantees or warranties for your work?
Superior Tire and Auto stands behind our work with comprehensive warranties. We offer guarantees on parts and labor for most services. The specific warranty terms may vary depending on the type of service performed. Our staff can provide detailed information about the warranties applicable to your particular service.
What products and services does Superior Tire and Auto offer?
Superior Tire and Auto provides a wide range of automotive services. Our offerings include tire sales and services, brake repairs, oil changes, engine diagnostics, and general vehicle maintenance. We also perform more complex repairs such as transmission work and exhaust system services. Our team is equipped to handle most automotive needs for various vehicle makes and models.
How often should I get an oil change?
The consensus agrees that a driver should get an oil change every 3,000 to 7,000 miles or every three months. However, you can always refer to your owner's manual which covers the recommended oil change interval for your specific make and model. Many of today's newer vehicles will actually tell you when they are due for service. Remember: an oil change is essential because it acts as a lubricant for the internal cogs and gears under the hood. Without it, oil can turn into sludge and prohibit your vehicle from operating correctly.
How often should I check my vehicle's fluid levels?
Aside from engine oil, there are many other fluids that are vital to the health of your vehicle. Some examples include the transmission fluid, brake fluid, engine coolant, and power-steering fluid. Their levels are not only affected by how frequently you drive but extreme temperatures as well. As such, specialists advise checking them at the same time as your oil change or every month or two.
How often should I change my air filter?
Typically, there are two filters in a vehicle. One is for the engine and the other is for the cabin. A dirty filter can prevent airflow, limiting the engine's ability to expend hot air and inhibiting clean air to pass through. How often you need to change it varies, though the conventional timeframe is about 30,000 miles, which is why the best way to determine that it needs a replacement is to check it periodically. Fortunately, replacing a filter is a quick and easy process.
When should I replace my brake pads?
On average, brake pads begin to wear out around the 20,000- to 30,000-mile mark, but there are many factors that may impact this figure. Knowing what signs to look out for will therefore prove instrumental in detecting when your brake pads need to be replaced. If you feel your vehicle taking longer to come to a stop or notice a high-pitch screeching or grinding noise when braking, scheduling a checkup is integral. Running with worn brake pads will eventually affect the rotors, which can be a costly repair, so taking a proactive approach will not only keep you safe but save you money as well.
When should I replace my car battery?
The standard battery is projected to last three to five years, but variables like hot and cold weather can influence its longevity, so it is best to keep an eye out for signs your battery power is declining. If your headlights and dashboard lights are starting to dim or if your vehicle has difficulty starting, these are clues that your vehicle may be due for a battery replacement.
When should I get a tire rotation?
As the main point of contact with the pavement, tires are subject to the most wear and tear. This is especially true if you utilize your vehicle for off-roading or have a two-wheel drive system which puts most of the labor on a specific set of wheels. That being the case, having your tires rotated every six months or around 6,000 to 8,000 miles is a good rule to uphold. Doing so will ensure your tires wear evenly.
How much air pressure should I put into my tires?
The amount of pressure a tire requires depends on its type and the vehicle. You can find out the optimum air pressure either printed on the door jamb, the side-wall of the tires, or in your owner's manual. Too much pressure can make it difficult for you to maneuver your vehicle while too little pressure can result in a blow-out. You can always speak with a product expert to determine what pressure levels are most appropriate.
What services does Superior Tire and Auto offer?
Superior Tire and Auto provides tire sales and services, brake repairs, oil changes, engine diagnostics, general vehicle maintenance, transmission work, exhaust services, and state inspections.
How can I prepare my vehicle for a service appointment?
Ensure your vehicle is accessible and personal items are removed. Note any specific concerns and have your vehicle's maintenance history available if possible.
Does Superior Tire and Auto offer warranties on their services?
Yes, they provide comprehensive warranties on parts and labor for most services, with specific terms depending on the service performed.
When should I schedule an oil change for my vehicle?
Oil changes are recommended every 3,000 to 7,000 miles or every three months, but you should follow your vehicle owner's manual for specific intervals.
What are the operating hours of Superior Tire and Auto?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays.
What payment methods does Superior Tire and Auto accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is Superior Tire and Auto affiliated with any professional automotive associations?
Yes, they are associated with Nexpart and TechNet Professional.
Are there nearby places where I can grab a coffee or a quick meal when visiting Superior Tire and Auto?
Yes, nearby you can find Starbucks for coffee, McDonald's and McDonald's Family Restaurant, as well as Arby's for quick meals.
If I need to rent a truck during my visit to Superior Tire and Auto, where can I go?
There are two nearby U-Haul Neighborhood Dealer locations offering truck rentals close to Superior Tire and Auto.
Are there medical facilities near Superior Tire and Auto in case of emergencies or health needs?
Nearby medical facilities include New Kent Medical Center, Chickahominy Family Physicians, OB/GYN Associates - Quinton, Bon Secours Surgical Specialists at Memorial Regional Medical Center, and Richmond Cardiology Associates.