Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning Service
Coastal Import Repair provides general auto repairs, auto maintenance, and auto diagnostics for foreign vehicles in Norfolk, VA.
Details
- Requires appointmentAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
151 reviews
5 stars
129
4 stars
12
3 stars1
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendly, professional, and accommodating service, often highlighting the personal touch and attention to detail.
Honesty and Integrity
Many reviews emphasized the shop's honesty, with customers appreciating transparent communication about necessary repairs and costs, often noting that they felt they were not being taken advantage of.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers reporting satisfaction with the outcomes and the thoroughness of diagnostics.
Pricing
While some customers noted that prices were higher than average, many felt that the value received justified the cost, citing fair pricing for quality service.
Long-term Trust
Numerous long-term customers expressed their loyalty, indicating that they have relied on Coastal Import Repair for years and trust them with their vehicles.
- GDGary DiScala5 days ago5.0Brought my vehicle in for routine maintenance and a recent Carvana purchase inspection, and as always, Adam and his team were amazing. I’ve trusted them with all my cars over the years—well, all except the Jeep! Their honesty, professionalism, and thorough work keep me coming back. Thanks, Coastal, for consistently top-notch service!
- TDTom DixonOct 20, 20255.0I have been taking my Mercedes here for a couple years after being assigned an awful service advisor at Mercedes of Virginia Beach. The staff are honest and provide excellent service. It’s a small shop that has a family feel to it.
- KDKitty DavisOct 14, 20255.0I would t take my Benz anywhere else! Stellar job. Many thanks guys!!!
- RCRobert CopelandSep 2, 20255.0they worked me in with short notice & took care of both problems.
- BWbob wiltseyAug 19, 20255.0We took my wife’s Honda Accord in yesterday morning for 80k service. Transmission fluid replaced, new spark plugs, and new battery. The price was lower than I expected. The service phenomenal. My Volvo is next. Great job guys.
Frequently Asked Questions About Coastal Import Repair
What services does Coastal Import Repair offer for imported vehicles?
Coastal Import Repair provides general auto repairs, maintenance, and diagnostics specifically for foreign vehicles, including tune-ups, engine repair, brakes, electrical systems, and more.
What are the business hours of Coastal Import Repair?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends. Hours are by appointment only, and holiday hours may vary.
Where is Coastal Import Repair located?
Coastal Import Repair is located at 422 W 21st St, Norfolk, VA 23517, USA.
What payment options are available at Coastal Import Repair?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Coastal Import Repair require appointments for service?
Yes, appointments are required before visiting the shop.
Is Coastal Import Repair accessible for customers with disabilities?
Yes, the shop has wheelchair accessible entrances and parking.
Which nearby places could I visit after my appointment at Coastal Import Repair?
You can visit nearby places such as Red Crab Juicy Seafood for seafood dining, Kobros Coffee for a café experience, or the ArtGallery to enjoy local art and entertainment.
Are there any convenient coffee shops near Coastal Import Repair?
Yes, Kobros Coffee, a coffee shop and café offering smoothies and juices, is located nearby for a quick refreshment.
What dining options are available near Coastal Import Repair?
Nearby dining options include Red Crab Juicy Seafood for Cajun and Creole seafood and Bangkok Garden Norfolk for Thai cuisine.
Can I combine my visit to Coastal Import Repair with some local shopping?
Yes, you can visit Three Swallows Imports for antiques and thrift shopping or Novelties Unlimited for costume and party supplies nearby.