Coastal Import Repair

4.7
156 reviews
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Business Details

422 W 21st St, Norfolk, VA
23517, United States
(757) 276-7530
https://www.coastalimport.com/
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About

Auto Repair ShopBrake ShopAuto Air Conditioning Service
Coastal Import Repair provides general auto repairs, auto maintenance, and auto diagnostics for foreign vehicles in Norfolk, VA.

Details

  • Requires appointmentAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Coastal Import Repair
422 W 21st St, Norfolk, VA
23517, United States

Hours

Reviews

4.7
156 reviews
5 stars
134
4 stars
12
3 stars
1
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and accommodating staff, highlighting their willingness to explain issues and provide thorough service.

Trustworthiness

Many reviews emphasized the shop's honesty and integrity, with customers appreciating that they were not pushed into unnecessary repairs.

Quality of Work

The quality of repairs and maintenance was frequently commended, with customers noting that their vehicles were well taken care of and issues were accurately diagnosed.

Pricing

While some customers found the pricing to be higher than expected, many felt that the quality of service justified the costs, and several noted competitive pricing compared to dealerships.

Communication

Customers appreciated the clear communication regarding service updates, pricing, and repair needs, which contributed to a positive overall experience.
  • MC
    Michaela Cielo
    5 days ago
    5.0
    Absolutely loved everything. Repair, cost and great, honest people. Had my Cayenne there and it can't get any better than that! Can only recommend this place for all import cars!
  • BH
    Bob H
    Dec 15, 2025
    5.0
    Service was done on time and at the price quoted. Car was ready same day. Very happy
  • EE
    Elle
    Dec 8, 2025
    5.0
    Great place! Very community driven. Very reasonable and ethical. Will keep them as future mechanic for sure!
  • MM
    MJW
    Dec 1, 2025
    5.0
    I have taken many of my Toyota vehicles over the years to Coastal for service starting with my 1978 or 79 Toyota Corona Station Wagon after the dealer charged a boat load and still had not fixed the problem that caused my clutch to go out. Coastal took car of the problem that turned out to be just that the dealer has used the wrong size filter! The price for the service was minimal. They have always been trustworthy and a reasonably priced. Sadly, this time that could not help me with my current Toyota's need for a new engine. :( Even so they will remain my go to for car repair.
  • GD
    Gary DiScala
    Nov 19, 2025
    5.0
    Brought my vehicle in for routine maintenance and a recent Carvana purchase inspection, and as always, Adam and his team were amazing. I’ve trusted them with all my cars over the years—well, all except the Jeep! Their honesty, professionalism, and thorough work keep me coming back. Thanks, Coastal, for consistently top-notch service!
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Frequently Asked Questions About Coastal Import Repair

What services does Coastal Import Repair offer for imported vehicles?

Coastal Import Repair provides general auto repairs, maintenance, and diagnostics specifically for foreign vehicles, including tune-ups, engine repair, brakes, electrical systems, and more.

What are the business hours of Coastal Import Repair?

The shop is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends. Hours are by appointment only, and holiday hours may vary.