Casey Subaru

Reviews

• BW

  Becky White

  Nov 16, 2025
  5.0
  I just purchased a 2019 Subaru Crosstrek from Everett at Casey Subaru. A+ on his level of service! As well as, the rest of the team that helped me out. I had just purchased another Crosstrek at the beginning of September, and a month later was unfortunately involved in an accident on 64W involving a very large buck. Thankfully, we walked away unharmed but that Crosstrek was sadly totaled. I feel pretty strong in that this Subaru saved the life of both my teenage son and I. Their #1 in safety for a reason The idea of going through another car purchase within a few months overwhelmed me a bit but getting setup with Casey Subaru, really took the anxiety out of the equation. I'm so grateful for Everett, Donnie and Essa who were all warm and welcoming, and made the buying process pretty seamless. They kept my situation and my financial situation in mind, and really got me the best deal I could get. Thanks so much! I'm a Subaru lover for life now! 🫶SUBIE SQUAD🫶
• JN

  Jorge Nuñez

  Nov 14, 2025
  5.0
  I had an outstanding experience at Casey Subaru! From start to finish, everything was smooth, professional, and genuinely enjoyable. A special shout-out to Braeleigh, who provided absolutely amazing customer service throughout the entire process. She made purchasing my Certified Pre-Owned 2021 Honda CR-V Touring incredibly easy and stress-free. Her knowledge, patience, and friendly attitude truly set the tone for a great experience. I also want to thank Esaa for wrapping up the finance portion with ease. He clearly explained all the details and showed me how affordable the extended warranty option was, which gave me even more confidence in my purchase. Overall, I couldn’t be happier with my experience. Highly recommend Casey Subaru and their exceptional team!
• MS

  Meggie Smith

  Nov 10, 2025
  5.0
  We could not have asked for a better experience start to finish. Every employee was kind, patient and accommodating. We were there late on a Friday and didn't feel like a burden. Our sales representative, MJ, was awesome and head sales manager, Joe, both worked with us to make this dream come true. We are in love with our new Outback and have peace of mind with our purchase.
• KH

  Kristine Habetler

  Nov 8, 2025
  5.0
  We went to Casey about a year ago and met with Nate - he is fantastic!! We weren’t ready to buy then, but we did today. We didn’t see Nate until later (he was helping others) and we were met by Xavier. Xavier was incredible also and we made our purchase. The entire staff here is incredible!! If we ever need another car, we will be back!! Thank you all!
• EB

  Eugene Baker

  Oct 26, 2025
  1.0
  Beware. Casey Subaru is a predatory lender upholding the shady practices car dealerships are known for throughout history. I highly recommend you find another place to purchase your car. My wife and I purchased a brand new 2025 Subaru Crosstrek in October 2025 and applied for the special Subaru 2.9% financing available for the 2025 Crosstreks. Our credit is very good and they showed us the results that both of our individual ratings were over 800 so we should have had no issues getting approved. We assumed when we signed the paperwork we were getting the 2.9% rate. I should have known better when I noticed the loan was through Wells Fargo bank and not Subaru that something was wrong. But I also assumed Subaru simply contracted out the loan management to Wells Fargo so Subaru didn’t have to manage loans. Anyway, the loan through Wells Fargo was 6.8 percent and I swear the guy that has you sign the paperwork intentionally hid the rate from us. We had been there over 3.5 hours, it was nearing 7pm and we were tired and hungry and wanted to leave. The finance guy kept trying to sell the extended warranty even after we said no at least four times. Once we finally got to signing the paperwork, which are not papers but documents presented on electronic display, I never noticed and he never mentioned or pointed out the interest rate. And he or the salesman never said we weren’t approved for the Subaru financing. The dealership gets a commission on the loans they get approved through Wells Fargo so its in their best interest to use those loans rather than the Subaru financing. I understand it is my fault for not insisting I see the rate, but again we were tired, hungry and wanted to get out of there. It’s a shame the car sales experience has to be like this in 2025. It’s things like this that give car dealerships and car salesmen a bad reputation, and it’s things like that this than make them deserve it. Don’t go to Casey Subaru and if you do, be sure to review your documents carefully. They are as shady as they come.

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