Business Details
About
BMW DealerUsed Car DealerCar DealerAuto Repair Shop
Casey BMW has an extensive inventory of BMW cars, SUVs and electric vehicles including the BMW X3, BMW 2 Series, BMW iX, BMW i5, BMW X5, Z4,, as well as other popular BMW models. We work hard to get you into the vehicle you have always wanted. That new BMW is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Location
Hours
Reviews
4.4
2,241 reviews
5 stars
1,736
4 stars
164
3 stars
76
2 stars
62
1 star
203
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team, particularly Maria White and Rodelson Jean, for their professionalism, friendliness, and ability to make the car buying process smooth and enjoyable.
Customer Service
While many reviews highlighted excellent customer service, some customers reported negative experiences with the service department, citing poor communication and unprofessional behavior from certain staff members.
Overall Satisfaction
Most customers expressed high satisfaction with their purchases and the dealership experience, recommending Casey BMW to others for its attentive and knowledgeable staff.
Service Issues
Several reviews noted significant delays and dissatisfaction with service appointments, indicating a need for improvement in the service department's efficiency and customer communication.
- MMMarch McFadden4 days ago5.0Maria is the best. She helped us find the perfect vehicle, worked with our busy work schedules and helped us get the best price. We’ve had a great experience from start to finish.
- KNKeva Smith - Nichols6 days ago5.0The service writer was excellent, she kept us informed on what they would do and the cost. Once work was completed she came to waiting room to let us know how things went. She was very professional
- BRBill RossonJan 2, 20265.0Julliana is an exceptional salesperson. She is extremely knowledgeably about all the technology and features of our new BMW. She was very patient helping us navigate all the features and is always available for any questions. She answered all our repeated questions with a smile on her face!!
- HLH LJan 2, 20265.0If you’re going to Casey BMW, do yourself a favor and ask for Julliana! I started browsing last weekend for a year-end upgrade, and she turned a 'just looking' trip into the best car-buying experience of my life. She met me exactly where I was, communicated perfectly via text, and found me such a great deal that I bought TWO cars at the same time! Julliana went above and beyond to make sure the pickup was effortless. When I arrived, both vehicles were detailed and shining, and the entire process was lightning-fast. I’ve never had a salesperson make a double-purchase feel this easy. She is a total rockstar!
- RSRoger SchultzDec 23, 20255.0I just took delivery of my new 2026 BMW X-3 M50. What a wonderful buying experience at Casey BMW. I dealt with Mary Farris and Rodelson Jean during the buying process. Both individuals were professional and competent throughout the evolution. Mary kept me informed as to the status of my factory order while Rodelson helped with the extensive paper work and explaining the features of the car. If you want to deal with honest sales people and managers, seek out these two individuals. You can't go wrong.
Frequently Asked Questions About Casey BMW
What types of vehicles does Casey BMW offer?
Casey BMW offers a wide range of BMW cars, SUVs, and electric vehicles including models like the BMW X3, 2 Series, iX, i5, X5, and Z4.
What are the regular business hours of Casey BMW?
Casey BMW is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Casey BMW located?
Casey BMW is located at 12861 Jefferson Avenue, Newport News, VA 23608, USA.
Does Casey BMW provide financing options for purchasing a vehicle?
Yes, Casey BMW works with various lending sources to offer comprehensive financial packages to help you get the BMW vehicle you want.
How can I contact Casey BMW?
You can reach Casey BMW by phone at +1 757-330-8280 or visit their website at https://www.caseybmw.com/.
Are there any special offers currently available at Casey BMW?
Yes, Casey BMW has special offers on new BMW models which you can explore on their website's specials page.
Can I customize and build my own BMW through Casey BMW?
Yes, Casey BMW offers an online build your own BMW service available through their website where you can customize your vehicle.
What are some nearby automotive-related businesses near Casey BMW?
Nearby automotive businesses include Genesis of Newport News, Advance Auto Parts, Hyundai dealership, and Quick Lane tire and oil change services, which could be helpful for additional vehicle needs.
Are there any dining options close to Casey BMW for customers before or after their visit?
Yes, nearby dining options include The Philly Shack, Hot Dog King #2, Healthy Eatz Vegetarian Cafe, Catrin Cantina, and Domino's Pizza, offering a variety of food choices for customers.
What points of interest are near Casey BMW that customers might want to visit?
Customers visiting Casey BMW might also be interested in nearby places such as the Academy of Dance & Gymnastics for performing arts, Hanover Apartments as a local landmark, and Newport News Inn if accommodation is needed.