Got me right in, corrected the problem, were super friendly and out going...and was extremely reasonably priced. Definitely using these guys next time I'm in need!
CS
Clinton Johnson Sr
Jul 2, 2025
1.0
When I bought my current car 4 years ago from Highlands Automotive in Abingdon Virginia the motor blew up in the car while I was still making payments. The Car Dealer hired AutoMotion to install a new motor with a 3 year 100,000 mile warranty. Well, 2 years and roughly 18,000 miles into the usage the motor blew again in June of 2024. I Car paid off by now but I didn’t have the written paperwork for the warranty so I called the Dealership and he said to take it back to AutoMotion to be repaired.
3 months after they had it they said the motor finally came in and it would be done soon.
6 months after they said the brand new motor had a Knock in the Engine and they would not in good conscious release it to me until it was fixed.
1 YEAR AFTER FIRST RECEIVING MY CAR; they said that they were too busy to put a 3rd motor in BUT they want me to pay $758 labor for a car that wasn’t working properly!
I sent my Daughter to retrieve the $450 HALO boost system out of the vehicle to loan to my Daughter and the Booster is Missing. The worker at AutoMotion told my daughter “Look at the sign! We are not responsible for ANYTHING and people steal parts of these cars all the time! Not my Problem!!!”
This is not how you do business! My car is being held Hostage until I pay for Bad Workmanship for a car that Doesn’t run properly Exactly the same condition it was in 6 months ago when William Castle told me personally that he could not in “good conscience” release it!
I would recommend any potential Customers to take my business elsewhere!
SP
Sherri Patton
Mar 6, 2024
5.0
Everyone in this family-owned business is wonderful. They are very helpful and friendly, and their repair prices are extremely reasonable.
KP
Kris Peck
Oct 12, 2021
5.0
Very experienced in their field of work and very helpful. Very friendly
SM
Steele Mimbs
Feb 18, 2016
5.0
Always gotten great service there, and the staff is extremely friendly. Never had a complaint.
Automotion is located at 942 E Main St, Lebanon, VA 24266, USA.
What are Automotion's business hours?
Automotion is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can I contact Automotion by phone or email?
You can reach Automotion by phone at +1 276-889-3715 or by email at sydneycastle10@gmail.com.
What payment options does Automotion accept?
Automotion accepts American Express, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What type of business is Automotion?
Automotion is an auto repair shop providing automotive repair and automation services.
Which areas does Automotion serve?
Automotion serves the areas of Cleveland, Honaker, Abingdon, Richlands, Castlewood, Raven, Cedar Bluff, and Rosedale in Virginia.
Are there any nearby restaurants where I can eat before or after visiting Automotion?
Yes, Pizza Town, an Italian and pizza restaurant, is nearby where you can enjoy a meal before or after your visit to Automotion.
If I need insurance services, what nearby agencies can I visit around Automotion?
Nearby insurance agencies include Eagle's Landing Insurance Services, Lebanon Insurance Agency Inc, Nationwide Mutual Insurance Company, and Jessica Pruitt for your insurance needs.
Where can I find hardware supplies close to Automotion?
Curt's Ace Hardware is a nearby retail store where you can find hardware supplies.
Are there places nearby Automotion where I can shop for gifts or beauty services?
Yes, Simply Unique Gifts and Designs offers gifts and souvenirs, while Joyce's Beauty Salon and Design By J Leigh provide beauty and spa services nearby.