Business Details
About
Car DealerUsed Car Dealer
We would like to thank you for considering Sheehy GMC of Fredericksburg for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Location
Sheehy GMC of Fredericksburg
10801 Patriot Highway, Fredericksburg, VA
22408, United States
Hours
Reviews
4.3
1,381 reviews
5 stars
1,035
4 stars
95
3 stars
44
2 stars
53
1 star
154
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and attentiveness, particularly highlighting individuals like April and Mike.
Communication Issues
Several reviews noted poor communication regarding service updates and appointment timelines, leading to customer frustration.
Service Quality
While some customers reported satisfactory service experiences, others expressed dissatisfaction with the quality of repairs and diagnostics, citing unresolved issues.
Timeliness
Customers frequently mentioned delays in service completion, with some appointments taking significantly longer than initially estimated.
Pricing Concerns
There were complaints about inflated service prices compared to other local mechanics, leading to dissatisfaction with perceived value.
- TTTammy Taylor3 days ago5.0Outstanding! Had the vehicle we were interested in cleaned and sent a video ahead of time. Travelled 2 hours with our pup and we were all very welcomed. Eric was amazing! Very knowledgeable and patient. Went over every inch of vehicle and explained how everything worked. Finance manager was excellent as well and we were satisfied with our price. Great experience! Highly recommend this dealership for purchasing new vehicle!
- MBMichael Barnes3 days ago1.0I just wrote a review for the wrong dealership praising their service. My service at this dealership was horrible at best. I wish I could erase my 5 star rating, but not sure how to do that. The only thing good about this dealership is the service advisor Mike. He did his best to help me out with a bad situation.
- KBKee L B.6 days ago4.0The staff at Sheehy GMC of Fredericksburg, were more than amazing, specifically Jeremy and Kate. Jeremy went above and beyond without being pushy to get me into a brand new car. I was very indecisive about a color...and had him making multiple trips to the second lot to find the color and style I was looking for. He didn't complain and answered every question I'd ask. Kate in financing was a heaven sent. There was a discrepancy in my monthly payment agreement(the reason for 4 Stars). I was a very upset with the quote, borderline not nice, but she took it in stride, made the correction, and continued to provide OUTSTANDING customer service. I am beyonnnnnndddd pleased with the staff at Sheehy and with my suv!!!
- RBRob B.Nov 6, 20255.0I just purchased a GMC Acadia from Sheehy Fredericksburg. I can't say enough about how great the experience was. The price I saw for the vehicle on the website brought me to the dealership from Alexandria. Once there, the customer service was outstanding. I was helped by Jeremy and Eric. Both were incredibly knowledgeable and a pleasure to work with. The entire staff were welcoming and friendly. Anyone in the market for a vehicle should have Sheehy Fredericksburg on their list!
- MPMichael PenickOct 31, 20255.0I recently brought in my 2024 GMC Sierra AT4X for an oil pan leak, and I couldn’t be happier with the service I received. From start to finish, April kept me fully informed on the diagnostic process, repair status, and timeline — her communication was exceptional. The issue was quickly identified, and all repairs were completed under warranty with no hassle. Sheehy even provided me with a loaner Sierra 1500 Denali, which made the entire experience seamless and stress-free. A big thank you as well to the service technician who not only handled the troubleshooting with precision but also noticed that my state inspection was coming due — an attention to detail that really stands out. Overall, Sheehy GMC went above and beyond in customer service, professionalism, and care. I highly recommend them to anyone needing service on their GMC!
Frequently Asked Questions About Sheehy GMC of Fredericksburg
What types of vehicles can I purchase at Sheehy GMC of Fredericksburg?
You can purchase new or pre-owned vehicles, including Buick and GMC models, at Sheehy GMC of Fredericksburg.
Where is Sheehy GMC of Fredericksburg located?
Sheehy GMC of Fredericksburg is located at 10801 Patriot Highway, Fredericksburg, VA 22408, USA.
What are the dealership's regular business hours?
The dealership is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I contact Sheehy GMC of Fredericksburg?
You can contact them by phone at +1 540-418-1687 or visit their website at https://www.sheehygmcfredericksburg.com.
Does Sheehy GMC of Fredericksburg have a social media presence?
Yes, they have a Facebook page available at https://www.facebook.com/106483908467219.
Is there another Sheehy dealership nearby for Buick and GMC vehicles?
Yes, Sheehy Buick GMC of Fredericksburg is nearby and also offers Buick and GMC vehicles.
Are there places to grab a meal or snacks near Sheehy GMC of Fredericksburg?
Nearby dining options include Dunkin' for coffee and donuts, Baskin-Robbins for ice cream and smoothies, and Hardee's for fast food burgers.
Where can I find additional car dealerships near Sheehy GMC of Fredericksburg?
Nearby dealerships include Sheehy Subaru of Fredericksburg, Ultimate Buick GMC, Hyundai, Safford Chrysler Jeep Dodge Ram Fiat, and Pohanka Nissan Hyundai.
Are there automotive services or parts shops close to Sheehy GMC of Fredericksburg?
Yes, you can find tire repair at Little Tire Co. Tire Pros, used car and parts at Autos Direct Financing Center and iCAR AUTOS AND TRUCKS INC, as well as repair and leasing services at several nearby dealerships.
Does Sheehy GMC of Fredericksburg offer an excellent purchase and ownership experience?
Yes, the dealership aims to provide customers with an excellent purchase and ownership experience for your next vehicle.