Finley's Service Center Inc

Reviews

• TF

  The Mendoza Family

  Nov 26, 2025
  5.0
  This has been our go-to service center for all our automotive needs since 2021. We found Finley’s after searching for an alternative to NTB, and we've never regretted switching. One of the things we appreciate most is that Finley’s actually lets you schedule a state inspection. Everywhere else is first-come, first-served, and NTB in particular is known for nitpicking minor issues just to upsell repairs. Finley’s isn’t like that. They perform honest inspections, let you know when something is starting to wear out, and give you fair, reasonable pricing if something truly needs to be fixed. That's been the case for us for years now. The staff here are always kind, professional, and easy to work with. We’ve never had a negative experience. The only hiccup we had was last year when they couldn’t get our crossover in for a tire and rotor replacement at the original appointment time. They were very apologetic, rescheduled us for the next day, and got everything done without issue. Overall, this is a great shop with trustworthy people, and we have absolutely no reason to go anywhere else for maintenance or repairs, especially not NTB.
• MK

  Matthew Kirby

  Nov 16, 2025
  1.0
  This place is a scam. Techs lie to make money and will fail your car for inspection even if there are no issues. Tried to fail me for my control arms even though I had just replaced the control arms days prior. Trust me, take your business elsewhere if you care about your car. These people are out to make money through dishonesty.
• JM

  Jeanne McKee

  Jul 24, 2025
  5.0
  I would give infinity gold stars if I could! I LOVE Finley's Service Center! I've had their wonderful genuine heart-felt care since 1998! Mark, Cliff, Bonnie, Christina, Larry, Bruce, Andy, Tommy, Philip and Jacob are the most stellar personable professionals in every way ever! I highly recommend them over any other mechanics I have ever met or done business with! You can trust Finley's to give you the best of everything in every situation!
• CC

  Cait

  May 13, 2018
  5.0
  Had a VA state inspection done here and could only get an appointment 3 days out from when I called--I now know why they're in such high demand. Kind staff and the folks who did the inspection were very quick. They told me to expect an hour and had me driving out in under 40mins. No nonsense, trustworthy people. Would highly recommend. I'll be back.

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