Customers praised the team's knowledge and expertise, particularly with European vehicles like Mercedes and BMWs.
Customer Service
Many reviews highlighted the friendly, professional, and transparent customer service provided by the staff.
Affordability
Viking Automotive is noted for offering competitive pricing compared to dealerships, with many customers expressing satisfaction with the value received.
Mixed Experiences
While most feedback is positive, some customers reported issues with service quality and accountability, indicating a need for consistency.
EQ
Ernest Quaye
Dec 31, 2025
5.0
Appreciate Kumar and his staff.
Excellent customer service, Honesty, Knowledgeable and Fair Price.
RB
Rajesh Bhagat
Dec 30, 2025
5.0
Viking Automotive is an excellent and highly trusted place for vehicle care. I have known the owner, Ricki, for over 20 years and have entrusted all of my vehicles to him for service. I confidently recommend Viking Automotive to many of my friends as well.
NJ
Not your Average Joe
Dec 18, 2025
1.0
Left my vehicle all day with them. They finally called me at 5pm to let me know they’re unable to do the work. Wouldn’t consider them a “specialist” by any means unless your car is pre-2010. Going to the Mercedes dealer instead. Remember, they might be cheaper, but you get what you pay for.
AM
Anil Manchanda
Dec 17, 2025
5.0
Call same day had my work completed by Kumar. He knows my 2005 Mercedes very well
Grateful. I must also say Ricky and Kumar have a smile when dealing with clients
DT
Doug Toler
Dec 9, 2025
5.0
These guys ROCK! Kumar and his team run an A+ operation. Friendly and Honest people, that always go above and beyond. They have fixed my work Van several times, and they saved me over $1000 on my daughter’s car compared to the Dealers estimate. I will continue to take my vehicles here and refer all my friends and family.
Frequently Asked Questions About Viking Automotive
How soon can I bring my car in for service?
We provide same-day and walk-in appointments for your convenience. We encourage you to contact us or visit our location today to schedule your service.
Can I drop off or pick up my car after hours?
Yes, we offer after-hours drop-off and pickup services to accommodate your schedule.
How often should I get an oil change?
Oil change frequency depends on your vehicle's make, model, and your driving habits. Generally, we recommend an oil change every 3,000 to 5,000 miles. Regular oil changes are crucial for maintaining your vehicle's long-term health and performance.
What does the check engine light mean?
The check engine light is a general indicator of potential issues with your vehicle's emissions system. While it doesn't always signify a major problem, it's important to have it evaluated by a professional mechanic to prevent potential future complications.
How often should I get my car serviced?
Regular maintenance is essential for your vehicle's optimal performance and safety. We recommend consulting your owner's manual for the manufacturer's suggested service schedule. This typically includes regular oil changes, filter replacements, and system inspections at specific mileage intervals.
What types of vehicles do you service?
At Viking Automotive in Chantilly, VA, we specialize in servicing European vehicles like Mercedes-Benz, BMW, Audi, Volvo, and more. We also provide expert care for domestic and Asian vehicles
Where is Viking Automotive located?
We are located at 14500-B Lee Rd Chantilly, VA, conveniently serving Northern Virginia areas.
Can you handle major repairs like engine and transmission work?
Absolutely. Our experienced technicians are equipped to handle major repairs, including engine and transmission diagnostics, repairs, and replacements.
Do you have any ongoing specials or discounts?
Yes, we regularly update our specials. Check our Specials Page or call us to learn about current promotions.
https://www.vikingautomotive.com/specials
Can you service fleet vehicles for businesses?
Yes, we provide maintenance and repair services for fleet vehicles. Contact us to discuss your business needs.
How soon can I bring my car in for service at Viking Automotive?
Viking Automotive offers same-day and walk-in appointments for your convenience. Contact or visit them today to schedule your service.
Can I drop off or pick up my car after hours?
Yes, after-hours drop-off and pickup services are available to accommodate your schedule at Viking Automotive.
How often should I get an oil change?
Generally, an oil change is recommended every 3,000 to 5,000 miles depending on your vehicle's make, model, and driving habits. Regular changes maintain your vehicle's performance.
What types of vehicles does Viking Automotive service?
Viking Automotive specializes in European vehicles like Mercedes-Benz, BMW, Audi, Volvo, and also provides expert care for domestic and Asian vehicles.
Where is Viking Automotive located?
Viking Automotive is located at 14500-B Lee Rd, Chantilly, VA 20151, serving the Northern Virginia area.
Does Viking Automotive handle major repairs like engine and transmission work?
Yes, their experienced technicians are equipped to handle major engine and transmission diagnostics, repairs, and replacements.
What payment methods does Viking Automotive accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Are there any services available for fleet vehicles at Viking Automotive?
Yes, they provide maintenance and repair services for fleet vehicles. Contact them to discuss your business needs.
What nearby automotive repair shops can I visit if I'm in the Chantilly area?
Nearby automotive repair shops include Carbone Auto Repair Center, Craftsman Auto Care, Foreign Auto Services, and Sam's Auto Body, providing additional options near Viking Automotive.
Are there places nearby Viking Automotive where I can shop or dine before or after my service?
Yes, nearby options include Berry Frozen Yogurt for dessert, Taco Zocalo for Mexican cuisine, and Chantilly Flowers for gifts and flowers, perfect for a visit before or after your service.
How can nearby businesses like Real Property Management Pros or Sherwin-Williams help customers visiting Viking Automotive?
Real Property Management Pros may assist customers with local housing needs, while Sherwin-Williams offers hardware and paint supplies if you're planning home projects near Viking Automotive.