Customers consistently praised the friendly, helpful, and accommodating staff, highlighting their excellent communication and willingness to assist.
Trustworthiness
Many reviews emphasized the honesty and integrity of the service, with customers appreciating that they were not upsold unnecessary repairs.
Efficiency
The business is noted for its quick turnaround times and ability to accommodate urgent repairs, often completing work on the same day.
Value for Money
Customers frequently mentioned fair pricing and good value for the quality of service received.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service delays and miscommunication.
MB
Matthew Brown
1 day ago
5.0
Everyone I have worked with at Jones Complete Performance is just outstanding in how they communicate and give you real insight into your vehicle needs. We have been going to Jones for over 20 years and trust them.
AB
Ash B
Jan 5, 2026
5.0
The employees at Jones Complete Car Care are unbelievably kind. They are also honest. I was told (by someone else), that I would need an expensive part replaced in my car, but when I took it to Jones, they told me that I didn't actually need to replace it and they saved me a lot of money. I really appreciate their integrity.
KT
Kelly Tomlinson
Jan 2, 2026
5.0
I took my 2022 Kia Sorento to Jones because it was leaking oil consistently. I had previously taken it to Jerry Seiner Kia and said the didn’t see any issues. Jones immediately sent me pictures showing me the issue and giving me a plan to fix it. And a very reasonable priced plan. Chester explained everything and gave me options. They went wbove and beyond for me. I have found my new mechanic shop.
BY
boo yah
Dec 29, 2025
5.0
2nd time getting my oil change!! My vehicle always gets taken care of here! If you need somewhere fast, easy and reliable! This is the place!! They even fixed my window for free because I couldn’t get it to go back up and they fixed it with ease! THANK YOU!! definitely will be coming back and referring others to!
CF
Connor Freeberg
Dec 23, 2025
5.0
Monte and the team at Jones Complete Car Care saved our Christmas trip. My wife and I drove down from Portland through an atmospheric storm and had to go off-road at one point. A couple days later, we started hearing a loud clunking noise when letting off the brakes and pressing the gas. It was two days before Christmas and we needed to leave for Midway that night—not exactly ideal timing.
They got us in, diagnosed the issue, and had it fixed same-day. They kept us updated throughout and got us back on the road in time. The service was very affordable and worth every penny.
If we ever have car trouble in SLC again, we know exactly where we're going. Highly recommend.