Customers consistently praised the friendly, helpful, and professional staff, highlighting individuals like Chester and Gavin for their exceptional service.
Trustworthiness
Many reviews emphasized the shop's honesty and integrity, with customers appreciating the lack of upselling and fair pricing.
Quality of Work
The quality of repairs and maintenance was frequently commended, with customers noting thoroughness and attention to detail.
Timeliness
Several customers reported quick service and efficient turnaround times, often getting their vehicles serviced the same day.
Long-term Loyalty
Many customers expressed long-term loyalty to the shop, with some stating they have been returning for years or even decades.
LS
Lee Steadman
3 days ago
5.0
I have used "Jones C C," Murray several times now for my vehicles and have been satisfied and beyond. More than once their expertise and experience has saved me money, nicely researched and eliminated the issue(s); without going down those familiar "you should, while you are here" but not-quite necessary rabbit holes. But I still love their future alerts and extremely friendly/empathetic customer service. I live in Midway and go out of my way to get my vehicles down to Jones C C...
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N Garcia
4 days ago
5.0
I've been bringing our cars here for the last 4 years living in Slc. Chester and his crew have always done stellar work . Good communication, they won't try to push you on getting extra things . They also offer vehicle registration stickers . Saves us a trip or waiting time for it to come in. The mail.
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Rob Huebschmann
4 days ago
5.0
This is a great shop! I was in the middle of a 4,000 mile road trip that also includes 500+ miles of off-roading. I was stopped over in Salt Lake City for a few days, and after all my adventures, something on I15 punctured one of my tires. I combed through a bunch of reviews, and super happy to have found this shop. They were really friendly and helpful, and the shop crew got me back on the road faster than I had expected. If I’m back in SLC and need a shop, this is definitely where I would go. If you are local, you should be going here! Awesome crew, and thanks again for getting me back of the road so effortlessly. You guys rock!
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Sj Tran
4 days ago
5.0
I can write forever about how amazing this place is from the phone conversation, front desk service, maintenance on my vehicle, hospitality, and how quickly they got things done. I’m still in shock of the AMAZING SERVICE that was provided. Jones complete car “CARE” lives up to their name. THANK YOU so much for your service, your my new spot to go too…💯❤️💯❤️💯❤️
LH
linda hunt
Nov 12, 2025
5.0
I am delighted to share my recent experience with Jones Complete Car Care and its staff of true gentlemen miracle workers: To begin, AAA left me stranded on a lonely street for more than 2-1/2 hours. In desperation I called Jones and they helped facilitate a tow truck to come to my aid. And then the real work began. They diagnosed and repaired the clutch failure, examined the engine, fixed an oil leak and gave the car a once-over. The service was quick, efficient and complete. THE reliability and honesty of Jones’’ men lived up to my highest expectations. Thank you!