Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Operational Issues
Frequent complaints about the car wash being closed unexpectedly and ongoing issues with equipment, particularly vacuums and mat cleaners, were noted.
Vehicle Damage
Several customers reported damage to their vehicles during washes, with dissatisfaction regarding the handling of damage claims and customer service responses.
Value for Money
While some customers appreciated the monthly subscription and value, others felt they were not getting their money's worth due to frequent closures and equipment failures.