Always great service! 1 hour for a flat repair very fair! Told me it would take an hour and it did!
Came in before 8a for a screw in my tire, specifically told them I had a doctors appt at 9a and asked could they repair it in time. I could come back afterwards. “Yeah yeah no problem, have you out well within the hour.” Well it’s now 9:05a, I’ve missed my appt and the only one here so it’s not like they were busy! Never again, avoid at all costs! Don’t lie to me to get business when I would’ve just come back! And over an hour for a flat repair and for $40 is pretty ridiculous as well!
RM
Robert Miller
May 9, 2026
I had an excellent experience at the Mavis Tires & Brakes! From start to finish, the entire process was smooth, easy, and completely stress-free. The staff provided outstanding customer care and made me feel welcomed the moment I walked in.
A huge thank you to Kris and Mike, the shop managers, for going above and beyond to make sure everything was handled professionally and efficiently. They took the time to explain my tire options for my Toyota Camry and helped me find exactly what I needed without any pressure.
What impressed me even more was that the location is currently undergoing a renovation facelift, and despite the construction work taking place, my experience was not impacted at all. The work was being handled very professionally, the lobby area remained comfortable, and the staff made sure customers still felt taken care of throughout the visit.
The whole team worked quickly and communicated well throughout the process, which made the tire purchasing experience seamless. It’s hard to find this level of honesty, professionalism, and customer service these days.
I would absolutely recommend this location to anyone needing tires, maintenance, or other vehicle repairs. These guys truly care about their customers and do great work!
TY
toby youngberg
May 3, 2026
Marshall and Michael took excellent care of my vehicle and provided fast friendly service
DC
Daphne Curtis
Apr 28, 2026
I was there back in February 14,2026, it was pouring rain. I was referred to NTB by someone who was affiliated with their store for over 30 years. Needed new frontal bolts. Went there early, I was there all day long and practically the last customer. What impressed me was the EXCELLENT CUSTOMER SERVICE, that these 2 men provided . I’m talking about Mr Mayne-Service Manager, and Kris Durocher- Store manager. They went out of their way to make me feel comfortable as I waited for my car. These 2 men ( as well as their staff) needs to be recognized for providing good customer service and deserves a Raise. I’ve been in Customer Service for 40 years, and I tell everyone to go to this location all the time for your tire and battery needs, and anything else.