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Kaizen Collision Center - Emmet Street

About

Auto Body ShopAuto Dent Removal ServiceAuto Repair Shop
We've come a long way since Bruce and Joyce sat down around the table with their kids to think of the name of this shop, but family is still at the heart of our operation. Bruce and Joyce Hansen founded Great Plains Auto Body in November 1988 as a family owned and operated auto body repair shop. We first opened our doors in Omaha, Nebraska in a 5000 square foot leased facility at 78th and F Street. In 1992, 2,500 square feet were added. In 1996, we purchased the 17,000 square foot building and 3 and 1/2 acres of land, which serves as our current location.

Location

Kaizen Collision Center - Emmet Street
10921 Emmet Street, Omaha, NE
68164, United States

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.