Auto Repair ShopAuto Parts & AccessoriesOil Change Service StationTire Shop
This location was previously owned and operated by Jerry Butitta of Jerry Butitta's Auto Service. Friend and family Member Tad Butitta has since taken over this location to carry on the Butitta family legacy. Marks Auto Service is the last Butitta owned repair facility around. Marks Auto Service (previously Rockford Radiator) was founded by Sam Butitta in 1949. Later owned by Mark Butitta (son), and most recently Tad Butitta (grandson). We are a 3rd generation family owned and operated auto repair facility that specializes in all makes and models and walk-in service!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.