Alamo Rent A Car

Reviews

• JH

  javaris hammond

  1 day ago
  1.0
  They couldn't help me because they didn't have any cars
• JK

  J K

  Apr 23, 2026
  4.0
  I had a car reservation which I was to pick up on 4.8.26. I arrived ans to my surprise there were no cars available and I wasn't the only one with the same issue. I was told it could be 30mins or 1hr, no estimated time as they were eaiting for customers to return the cars. I asked about getting a car from the other car rental agencies as there are a couple different car rental agencies with in the same establishment, but they mentioned they share the same cars. I got on the phone with a nearby car rental agency, they had a car available and they could pick me up at the location I was at. I was I was about to give them by license information, I went in the building to ask if anything had arrived because I was making a reservation somewhere else and I was told a car had just arrived and they were just going to clean it real quick. The guy in the picture, which name I forgot. Bryan I believe (not sure) waived for me to have to fill the gas tank because of the inconvenience. If it wasn't because a car arrived this would have been a way different review. My apologies if I that is not your name. Car pick up was 5pm, got there at 4:40pm and left there around 5:30- 5:40pm No problems with the car and return
• SP

  Santhosh Palla

  Apr 8, 2026
  1.0
  Refueled the car before returning, I gave it back where it was but still got charged for .5 gallons.
• AC

  Adriana Gourmet Cuisine

  Mar 27, 2026
  1.0
  The worst experience imaginable. I rented a convertible (or similar vehicle), but they didn't have the car available; instead, they offered me a Corolla or a Mazda CX-30 to replace the convertible I had rented. I was charged for the protection coverage I had purchased, yet they simply did nothing. They didn't bother checking with any other Alamo location in the region to provide me with the car I had rented. I left on foot, without receiving any assistance whatsoever.
• ER

  elinor reina

  Mar 19, 2026
  5.0
  Alan was super helpful during the insane overbooking debacle earlier this week, and staff across the board were courteous and kind. There were lots of us having very difficult days of travel and everyone was very communicative and doing their best to help. Thanks y'all.

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