Jiffy Lube

4.4
867 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in WAXAHACHIE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
902 Ferris Avenue, Waxahachie, TX
75165, United States

Hours

Reviews

4.4
867 reviews
5 stars
644
4 stars
85
3 stars
31
2 stars
24
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and helpful staff, highlighting their excellent communication and willingness to explain services.

Efficiency

Many reviews noted the quick service and timely completion of tasks, with several customers mentioning being in and out in a short amount of time.

Cleanliness

The facility was frequently described as clean, contributing to a positive overall experience for customers.

Transparency

Customers appreciated the transparent pricing and the staff's efforts to explain charges and services without pressure to upsell.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding service quality and upselling tactics, indicating inconsistency in service.
  • BJ
    bobby ervin jr
    1 day ago
    5.0
    I’m not able to go to jiffy lube. I’m a disabled veteran. So I send my granddaughter. They give her the same treatment they give me. Thank you I appreciate and trust your service.
  • TS
    Tenor Sax
    Nov 15, 2025
    5.0
    The service was amazing! The staff was very kind and understanding. They explained everything to me instead of upselling. I can’t recommend a better place.
  • JG
    Josh Guadarrama
    Nov 14, 2025
    1.0
    If I could give a ZERO I 100% would! This place is beyond unprofessional with no accountability. I had some brakes replaced recently and my car all of a sudden started to shake and vibrate when I would brake or hit higher speeds. I take it back to them to check the issue and come to find out that they cant remove my tire because the lug nuts are stripped! Like WHAT?! The issue was not happening prior to getting my brakes changed and now it drives WORSE with the new brakes. They are saying that they did not cause the issue when they obviously stripped my lug nuts and forced them back on my hub. This was the issue for the shaking and of course they are not taking accountability and forcing a payment of $180 plus. A bunch of snakes and unprofessional who have no idea what they are doing. This easily could have caused me an accident and its so sickening that businesses still act this way. AVOID THIS PLACE AT ALL COST!
  • RW
    RUBY WILLIAMS
    Nov 12, 2025
    5.0
    I love this location! Special thanks to both Kylie and Seth! Best example of our younger generation demonstrating excellence and professionalism! Thank you for supporting all Veterans. So Veterans find your way to this location 💯
  • BO
    Brandon O'Kelly
    Nov 11, 2025
    1.0
    Horrible Experience. I will never return here again. I requested a brake inspection and oil change. The technician agreed and the brake inspection never happened. I asked them for a report and they just said everything looked fine and they will email me a report. Despite my brakes squealing and grinding they said I can go find somewhere else as it is too much work. These people are lazy and unprofessional. Lastly, they opened my glove box to check the cabin air filter and left all the contents in my glove box all over the floor and passenger seat.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service