Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning Service
Trinity Auto Haus is a local family owned and operated auto repair business with shops in Waco and McGergor, Texas. We provide a wide range of high-quality auto repair services. With our experienced and skilled staff, we guarantee customer satisfaction. That’s why we stand behind all our work with a 3 year / 36,000 mile nationwide warranty. No matter where you are in the U.S., if something goes wrong with the work we did, we’ll have it fixed for you!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
833 reviews
5 stars
738
4 stars
43
3 stars10
2 stars8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting their willingness to explain services and provide updates throughout the repair process.
Trustworthiness
Many reviews emphasized the integrity and honesty of the business, with customers feeling confident that they were not being upsold unnecessary services.
Efficiency
Several customers noted the quick turnaround times for repairs and the convenience of services like loaner cars and Uber rides.
Communication
The business received positive feedback for clear and proactive communication regarding repairs, costs, and timelines.
Mixed Experiences
While most reviews were positive, some customers reported issues with pricing transparency and service delays.
- EREvan RozsaJan 5, 20265.0Absolutely fantastic shop. Trinity Auto Haus had every possible opportunity to screw me, but instead they were all stand-up people. While driving to Dallas from San Antonio on Christmas Eve, my low oil pressure light came on. I immediately had my car towed into Trinity and I got picked up and spent Christmas in Dallas. Fearing the worst, I approved a diagnosis, and it ended up just being my oil pressure switch. Very cheap fix. Everybody was 100% honest and transparent with me even though I live in a different city, had a severe warning light illuminated, and was without a car. 10/10 I absolutely recommend. Major props to James, Evan, and Dan.
- MVMark VillwockDec 30, 20255.0We needed to rent a trailer to move our daughter home from college but the trailer light plug didn’t work on her truck. Trinity dropped everything to get it fixed on Christmas Eve so we could stay on schedule and make it home on time. They are true professionals!
- LMLisa MarroquinDec 29, 20255.0This was my first time stopping by Trinity Auto Haus and I was so blown away by their customer service. Evan & Danika were so friendly, I've never seen that kind of service at any other auto repair shop. They get 5 stars for sure!!!
- JPJerry ParkDec 18, 20255.0It's hard to trust auto repair shops, but Trinity has earned mine. They identified a lot of needed maintenance that I deferred for a long time. The last element required them to research which cost me several trips. But they didn't charge me for the added visits since they have integrity in their work with customers. I highly recommend working Dale, Stan, and Evan if you need to visit. Highly recommend.
- JRJulio Del RioDec 7, 20255.0I am very happy with Trinity. A++ I went to the Volkswagen dealership to get my Tiguan fixed because I am new to Waco and dont know of any other places that work on VW. It had a coolant leak and an oil leak. After waiting for a week for a diagnostic they call me and tell me it is $8,000 to fix it even though I had an extended warranty. I paid $400 dollars for the diagnostic and picked it up without fixing it because I couldn’t afford it. I found out about Trinity from a friend and dropped off my car there around Thanksgiving. I had full coverage insurance and they gave me a loaner car. It wasn’t anything fancy but it took me to work and back. I get a call back on Monday and they say that the repairs will cost $4,000 but that they had been able to get my warranty to cover $3,000. It wasn’t very long before I got another call to come pick up the car. My service advisor was James, he was very helpful and it was clear that he wasn’t trying to rip me off. It’s been a week and I haven't noticed anything wrong with my car.
Frequently Asked Questions About Trinity Auto Haus
What services does Trinity Auto Haus provide?
Trinity Auto Haus offers a wide range of high-quality auto repair services including brake repair, wheel alignment, auto air conditioning service, tune-ups, and muffler shop services.
Where is Trinity Auto Haus located?
Trinity Auto Haus is located at 3841 Franklin Ave, Waco, TX 76710, United States.
What are the business hours of Trinity Auto Haus?
Trinity Auto Haus is open Monday to Friday from 7:30 AM to 5:30 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.
Does Trinity Auto Haus offer any warranty on their work?
Yes, they guarantee their work with a 3 year / 36,000 mile nationwide warranty, meaning if any issues arise with their workmanship anywhere in the U.S., they will fix it.
How can I make an appointment at Trinity Auto Haus?
You can schedule an appointment online by visiting https://trinityautohaus.com/schedule/ or call them directly at +1 254-300-4557.
Is Trinity Auto Haus accessible for people with disabilities?
Yes, Trinity Auto Haus has wheelchair accessible entrance, parking, and restrooms to accommodate customers with disabilities.
What payment methods does Trinity Auto Haus accept?
They accept debit cards, credit cards, and mobile NFC payments. They do not require cash only.
What nearby hotels can I stay at when visiting Trinity Auto Haus?
Nearby hotels include Knights Inn Waco South, Knights Inn, Americas Best Value Inn Waco, Sandman Motel, and Days Inn Robinson, providing convenient lodging options for customers.
Are there nearby dining options near Trinity Auto Haus?
Yes, you can find dining options such as La Fiesta Restaurant & Cantina, Fiesta Catering, Taco Bell, Fiesta House, Ace Buffet & Grill, Rosa's Cafe, and Dutch Bros Coffee close to Trinity Auto Haus.
What nearby services can customers access around Trinity Auto Haus?
Nearby services include Pep Boys Auto Service & Tire for additional automotive needs, Concentra Urgent Care for medical services, and The Optical Dispensary for vision care.