Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.7
160 reviews
5 stars
141
4 stars
5
3 stars
3
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and attentive service provided by the staff, highlighting their communication and willingness to assist.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that their vehicles were returned in excellent condition and often looking like new.
Timeliness
While many reviews mentioned quick turnaround times, there were also significant complaints about delays and poor communication regarding repair timelines.
Warranty and Follow-Up
Several customers appreciated the lifetime warranty offered on repairs, although some expressed frustration over issues with follow-up and honoring warranties.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding miscommunication, delays, and dissatisfaction with the handling of certain repairs.
- DDDonteJan 6, 20265.0"I cannot recommend Joe Hudson’s Collision Center enough. I went in for what I thought would be a costly repair for several scratches on my passenger side. Instead of overcharging me or making me schedule a long appointment, they buffed them out for free while I waited. The staff was professional, the shop was clean, and their 'customer-first' attitude is second to none. It’s clear they care more about helping people than just padding the bill. 5 stars!"
- MJMason JJan 5, 20265.0Great collision repair service. Personable and professional. Nice folks.
- DRDoreen RavenscroftDec 29, 20255.0Great team at Joe Hudson’s Collision
- MJMaria Jimenez.Dec 17, 20255.0Highly recommend! We were super satisfied with the job done. They had great feedback; very consistent at all times. They were always providing us with updates. The job was done a lot earlier than expected. Everyone on their team was great to work with.
- LWLance WinterrowdDec 8, 20255.0Had some cosmetic repairs done on my truck. Joe Hudson completed this repairs perfectly, within reasonable time and expense.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson’s Collision Center repair a brand new vehicle involved in an accident to look like new again?
Yes, Joe Hudson’s Collision Center uses a computerized paint mixing system to accurately match your vehicle's finish, restoring it to look like new.
How long does it take for Joe Hudson’s Collision Center to repair my vehicle?
Repair time depends on the damage complexity, but Joe Hudson’s Collision Center completes repairs timely without compromising quality.
What payment methods are accepted at Joe Hudson’s Collision Center?
They accept insurance checks, money orders, Visa, MasterCard, and American Express for payment.
How will I know when my vehicle is ready for pickup?
Joe Hudson’s Collision Center will call you once the inspection of all repairs is complete and your vehicle is ready.
What are the operating hours of Joe Hudson’s Collision Center in Waco?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Joe Hudson’s Collision Center provide warranties on their repairs?
Yes, they offer a lifetime warranty on all structural and dent repairs using OEM-certified parts.
What types of services are offered by Joe Hudson’s Collision Center?
Services include collision repair, paint matching, paintless dent repair, rental car coordination, insurance claim assistance, and 24/7 repair tracking.
Which car brands does Joe Hudson’s Collision Center service?
They service a wide range of brands including Ford, Honda, Tesla, Chevrolet, Nissan, Jeep, Volkswagen, and many more.
What nearby places can I visit while waiting for my vehicle repair at Joe Hudson’s Collision Center?
Nearby spots include Route 77 Food Park for dining, Foxworth Lumber for home improvement needs, and Brazos Feed & Supply for pet and gardening supplies.
How can nearby transit options help me get to Joe Hudson’s Collision Center?
Goldstar Transit, a nearby transportation service and café, can assist customers in reaching the center conveniently in Waco.