Many customers praised the staff for being friendly, professional, and willing to explain services clearly.
Quality of Work
Overall, customers reported high satisfaction with the quality of repairs and services provided, often noting that their vehicles were fixed correctly the first time.
Pricing Transparency
Some customers expressed concerns about pricing, particularly regarding unexpected charges and the clarity of quotes, indicating a need for better communication.
Speed of Service
Several reviews highlighted the quick turnaround times for services, with many customers appreciating the efficiency of the work done.
Trustworthiness
Customers frequently mentioned the integrity and honesty of the staff, with many feeling confident in the recommendations and services provided.
KM
Kitchell Myers
Oct 16, 2025
5.0
The staff is amazing to the people in the front and to the people on the back. If you don’t understand something, they will gladly sit there and explain it. Look up prices with you and try to suit you what fits best. Highly suggest them if you ever need an alignment or tires.
SS
Sherrie Sikes
Oct 16, 2025
5.0
Took my teenager's car in to repair the passenger side lower arm control and strut and a front-end alignment. They were accurate, professional, and honest. They did a wonderful job, wonderful job!! After all my kid 💕 is driving that car. Thank you, City Tire and Battery. 😎
VR
Vianey Suarez REALTOR
Oct 7, 2025
5.0
I had such a great experience at City Tire and Battery in Waco! The team was not only professional and knowledgeable but also incredibly honest. They took the time to explain exactly what needed to be done and offered options that helped me save money. It’s refreshing to find a place that truly puts the customer first. The service was fast, friendly, and efficient — I left feeling confident that my car was in the best hands. I highly recommend City Tire and Battery to anyone looking for trustworthy auto service!
LG
Lyle Gripp
Oct 6, 2025
5.0
Great very helpful!
DW
David Wright
Sep 5, 2025
5.0
Had my work van worked on there, replaced body mount bushings and the ride in it is great compared to before. I think they did a great job! I wish they had told me that the price could be more if parts needed to be replaced, but they gave me a detailed bill and I thought the extra cost was just. I believe they are honestly trying to do the best work possible and will go back.
Frequently Asked Questions About City Tire & Battery Co
What services does City Tire & Battery Co offer?
City Tire & Battery Co provides new and used tires, wheels, rims, aftermarket care accessories, and auto repair services including brakes, alignments, shock and struts, oil changes, AC repair, heating repair, radiators, and diagnostics.
What brands of tires and accessories can I find at City Tire & Battery Co?
They offer brands such as BF Goodridge, Michelin, Bridgestone, Goodyear, Firestone, Uniroyal, Toyo, Nitto, Hankook, and Weather Tech.
When is City Tire & Battery Co open?
They are open Monday to Friday from 7:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
What payment options does City Tire & Battery Co accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
How can I contact City Tire & Battery Co to book an appointment?
You can call them at +1 254-752-9291 or email citytire_battery@hotmail.com. Also, visit their website at https://www.ctb-waco.com/ for more info.
Where is City Tire & Battery Co located?
They are located at 1502 S Valley Mills Dr, Waco, TX 76711-1607, USA.
Are there any nearby places to visit when I come to City Tire & Battery Co?
Yes, nearby you can visit The Eskimo Hut convenience store and bar, Walgreens pharmacy, and Church’s Texas Chicken restaurant for food and supplies.
Is there a nearby UPS Access Point near City Tire & Battery Co?
Yes, there is a UPS Access Point location close by, which is convenient for courier and delivery services.
Where can I find financial services near City Tire & Battery Co?
Nearby financial services include LibertyX Bitcoin ATM, Coin Cloud Bitcoin ATM, and Western Union for currency exchange and money transfers.
Are there places nearby where I can get my car detailed or washed after a service at City Tire & Battery Co?
Yes, Nick's Foam-N-Go and Watershed Carwash both offer auto detailing and car wash services close to City Tire & Battery Co.