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Need secure self‑storage and affordable storage units in Van Alstyne, TX? Five Star Storage at 12384 FM 121, just off US‑75 and near Forrest Moore Park, offers climate‑controlled, mini‑ and drive‑up units minutes from downtown. Residents of Anna, Melissa and students at Grayson College trust our fully fenced, code‑controlled facility with bright LED lighting and 24/7 video surveillance. Pick lockers as small as 5×5 or oversized 10×30 spaces for business inventory, seasonal gear or quick moving‑storage needs. No deposit, month‑to‑month leases, online rental and easy bill‑pay make move‑in simple, and our on‑site manager keeps dollies, carts and packing supplies ready. Reserve online today and reclaim your space the five‑star way.
Location
Hours
Reviews
4.7
165 reviews
5 stars
141
4 stars
10
3 stars
6
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Cynthia and Debbie received numerous praises for their helpfulness, friendliness, and professionalism, making the rental process smooth and enjoyable for customers.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Accessibility
Customers appreciate the easy access to units and the convenience of the facility's location.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, mentioning unexpected rate increases and issues with billing.
Mixed Experiences
While many reviews are positive, a few customers reported negative experiences related to customer service and billing issues.
- KKKassandrah Kersey2 days ago5.0Cynthia was truly amazing. She was very helpful in explaining everything and went out of her way to lift my spirits on a separate issue. She truly was a Godsend for us today. Was more than just getting a storage and renting a truck today :)
- STsharilyn tullisJan 2, 20265.0My mom rented a unit today! Process was easy! Marloe was very pleasant to work with. Facility is pristine!
- JHJeff HolleyDec 15, 20255.0Great people, clean facility.
- VGVK GeniusNov 24, 20255.0Cynthia was very informative and obviously makes customer service a top priority! Highly recommended if you’re looking for storage options in the Van Alstyne area.
- RLRuben LazcanoNov 21, 20254.0Very clean.
Frequently Asked Questions About Five Star Storage
Where is Five Star Storage located?
Five Star Storage is located at 12384 FM 121, Van Alstyne, TX 75495, USA.
What types of storage units does Five Star Storage offer?
Five Star Storage offers climate-controlled, mini, drive-up, and oversized storage units ranging from 5×5 to 10×30 spaces suitable for various needs including business inventory, seasonal gear, and personal items.
What are the operating hours of Five Star Storage?
Five Star Storage is open Monday through Saturday from 9:00 AM to 2:00 PM and is closed on Sundays.
What payment options are accepted at Five Star Storage?
Five Star Storage accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is it possible to rent a storage unit at Five Star Storage without a deposit?
Yes, Five Star Storage offers no deposit storage rentals with flexible month-to-month lease agreements.
Can I reserve a storage unit online at Five Star Storage?
Yes, Five Star Storage provides online rental and easy bill payment options for a convenient move-in experience.
What security measures does Five Star Storage have in place?
The facility is fully fenced with code-controlled access, bright LED lighting, 24/7 video surveillance, electronic gate entry, and onsite management to ensure secure storage.
Which nearby places can I visit around Five Star Storage?
Near Five Star Storage, you can visit Forrest Moore Park for recreational activities or Grayson College if you are a student looking for nearby storage options.
Is there any nearby rental service for moving trucks near Five Star Storage?
Yes, U-Haul Neighborhood Dealer is nearby, offering truck rentals to assist with your moving and storage needs at Five Star Storage.
What fitness or recreational facilities are close to Five Star Storage?
LIFT Dance, Fitness, Arts and Brio Gymnastics and Recreation are nearby gyms where customers can enjoy fitness activities before or after visiting Five Star Storage.