Business Details
About
Used Car Dealer
The Fairway organization was founded in Henderson, Texas on August 1, 1997 when Barney Rubin teamed up with his younger associate and future partner, Chris Beaty, to operate a previously struggling Ford franchise and form what is now a very vibrant and successful Fairway Ford Henderson. "TREATING OTHERS THE WAY WE WOULD LIKE TO BE TREATED" launched our inaugural year at Fairway to unprecedented results, selling over 1000 new and used vehicles!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
429 reviews
5 stars
373
4 stars
25
3 stars2
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, creating a welcoming atmosphere.
Sales Experience
Numerous reviews highlighted the smooth and stress-free car buying process, with specific mentions of helpful salespeople like Diana, Parker, and Harrison.
Service Quality
While many customers appreciated the quality of service and repairs, there were some complaints about dishonesty and unresolved issues with vehicle repairs.
Honesty and Integrity
Several reviews noted the importance of honesty in transactions, with some customers expressing concerns about misleading information regarding vehicle conditions.
Long-term Relationships
Many customers have been returning for years for both purchases and service, indicating a strong loyalty to the business.
- JSJordan Shelton4 days ago5.0Could not have had a better car buying experience with Colton and Harrison! Helpful, timely, and we left with our dream vehicle. We came based off a recommendation from a friend and have been more than satisfied. Excellent service in a welcoming environment. Thanks for everything!
- JMjc montes5 days ago5.0I had a great experience purchasing my truck with Edgar Gonzalez, he was really helpful and knowledgeable he answered all my questions. Overall fantastic experience!
- MHMyron HollinsJan 5, 20265.0What a great experience from someone who was a car salesman before Edgar was very professional didn’t come off as a salesman all pushy he greeted me while I was in the parking lot. I was looking at trucks that caught my eye so he asked what I was looking for I told him and he made it happen! Harrison made the paperwork side simple and to the point he was very considerate of our time.he explained everything and answered all my questions. I recommend them to anyone that’s looking for a vehicle I most say this was the best car buying experience I’ve ever had
- QKQuay KennedyDec 31, 20251.0L. Cannan has been known to be very rude to delivery drivers and doesn’t have the decency to look them in the eyes while trying to conduct business. It’s sad that respect has gone out of the window but that is expected from someone who suffers from little man syndrome.
- TDTiffany DunkleyDec 26, 20255.0Best car buying experience ever! Edgar and Harrison made my purchase easy and pain free! I saw a car I liked online and my husband called to check if it was still available and Edgar had it waiting for me to test drive and answer any questions I had. Then he and Harrison worked together to complete the process and had the deal sealed in no time. If you’re in the market for a nice vehicle and top tier customer service, I suggest you go to Fairway Ford!
Frequently Asked Questions About Fairway Auto Center
What are the operating hours of Fairway Auto Center?
Fairway Auto Center is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Fairway Auto Center located?
Fairway Auto Center is located at 4827 Troup Hwy, Tyler, TX 75703, United States.
What types of vehicles does Fairway Auto Center offer?
Fairway Auto Center deals in used cars and offers a variety of new and used vehicles for sale.
Does Fairway Auto Center provide vehicle repair and maintenance services?
Yes, Fairway Auto Center offers automotive repair and service facilities including oil changes and other maintenance services.
Is the Fairway Auto Center accessible for customers with disabilities?
Yes, Fairway Auto Center provides wheelchair accessible seating and restrooms to accommodate customers with disabilities.
What payment methods are accepted at Fairway Auto Center?
Fairway Auto Center accepts payment by check, debit card, and credit card.
Does Fairway Auto Center offer a car wash service?
Yes, a car wash service is available at Fairway Auto Center.
Can I have my vehicle delivered when purchasing from Fairway Auto Center?
Yes, Fairway Auto Center offers vehicle delivery services.
What gas stations are near Fairway Auto Center where I can refuel my vehicle?
Nearby gas stations include DK Gas Station, Valero, and Mahi Food Mart, which offer convenient refueling options close to Fairway Auto Center.
Are there any automotive-related businesses close to Fairway Auto Center for additional services?
Yes, nearby automotive businesses include Service Department Fairway Auto Center, Crown Motor Company, Tyler Car & Truck Center, Jeff Wright Car Sales, and East Texas Collision Repair, providing a range of repair and sales services.
What local amenities or attractions can I visit near Fairway Auto Center while waiting?
Nearby amenities include Whataburger for a quick meal, Chelsea Creek apartment homes, and the East Texas Medical Center, making it convenient to access food, housing, and medical services during your visit.