The Fairway organization was founded in Henderson, Texas on August 1, 1997 when Barney Rubin teamed up with his younger associate and future partner, Chris Beaty, to operate a previously struggling Ford franchise and form what is now a very vibrant and successful Fairway Ford Henderson. "TREATING OTHERS THE WAY WE WOULD LIKE TO BE TREATED" launched our inaugural year at Fairway to unprecedented results, selling over 1000 new and used vehicles!
Many customers praised the staff for their exceptional customer service, highlighting their friendliness, professionalism, and willingness to help.
Sales Experience
Numerous reviews noted a smooth and stress-free car buying experience, with specific mentions of salespeople like Diana and Parker who were described as knowledgeable and accommodating.
Service Quality
While many customers appreciated the quality of service and repairs, there were some complaints about unresolved issues after service, indicating inconsistency in service quality.
Honesty and Integrity
Several customers emphasized the honesty and transparency of the dealership, contrasting it with negative experiences at other dealerships.
Community Focus
Customers appreciated the community-oriented approach of Fairway Auto, noting their willingness to assist with various needs beyond just sales.
AG
Angel Garica
Nov 17, 2025
1.0
If your buying a car here don’t come with Edgar Gonzalez !!
RF
Rebecca Fountain
Nov 14, 2025
5.0
We have been using fairway ford for 20+ years now for all of our vehicle needs. We have purchased a few used vehicles through the Tyler center, new ones through the Henderson center. While most of our repairs go through the Henderson center, we will use the Tyler center as well for oil changes, tire rotations, etc. they are fairly quick, but bring a book to read…
CJ
candi jackson
Nov 11, 2025
5.0
When a sudden catastrophic motor failure in my previous vehicle made the purchase of a new one a necessity, the whole team at Fairway Auto Center made it a quick and stress free experience. Thank you Lee, Parker, Harrison, and Joe.
I have always had all previous vehicle maintenance done there and never disappointed with attention to detail and courtesy that were shown to me there.
SG
Sherry Ghrist
Oct 29, 2025
5.0
I would highly refer Fairway Auto for all your auto needs. They were able to get me in right away and took care of my car exceptionally well at a more than fair price. Service is impeccable Fairway Auto is where I will be coming from now on. Thank you Lee for your help and guidance. You all are awesome!!!!
QC
Quiana Campbell
Sep 19, 2025
5.0
Best car buying experience ever! Big thanks to Parker and Harrison for making the process quick and easy. I called to check availability of the vehicle I was interested in and Parker had it ready and waiting for me when I arrived. He and Harrison worked together to make the rest of the process painless and had the deal sealed in no time. If you’re in the market for a nice vehicle and top tier customer service, head to Fairway!
Frequently Asked Questions About Fairway Auto Center
What are the operating hours of Fairway Auto Center?
Fairway Auto Center is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Fairway Auto Center located?
Fairway Auto Center is located at 4827 Troup Hwy, Tyler, TX 75703, United States.
What types of vehicles does Fairway Auto Center offer?
Fairway Auto Center deals in used cars and offers a variety of new and used vehicles for sale.
Does Fairway Auto Center provide vehicle repair and maintenance services?
Yes, Fairway Auto Center offers automotive repair and service facilities including oil changes and other maintenance services.
Is the Fairway Auto Center accessible for customers with disabilities?
Yes, Fairway Auto Center provides wheelchair accessible seating and restrooms to accommodate customers with disabilities.
What payment methods are accepted at Fairway Auto Center?
Fairway Auto Center accepts payment by check, debit card, and credit card.
Does Fairway Auto Center offer a car wash service?
Yes, a car wash service is available at Fairway Auto Center.
Can I have my vehicle delivered when purchasing from Fairway Auto Center?
Yes, Fairway Auto Center offers vehicle delivery services.
What gas stations are near Fairway Auto Center where I can refuel my vehicle?
Nearby gas stations include DK Gas Station, Valero, and Mahi Food Mart, which offer convenient refueling options close to Fairway Auto Center.
Are there any automotive-related businesses close to Fairway Auto Center for additional services?
Yes, nearby automotive businesses include Service Department Fairway Auto Center, Crown Motor Company, Tyler Car & Truck Center, Jeff Wright Car Sales, and East Texas Collision Repair, providing a range of repair and sales services.
What local amenities or attractions can I visit near Fairway Auto Center while waiting?
Nearby amenities include Whataburger for a quick meal, Chelsea Creek apartment homes, and the East Texas Medical Center, making it convenient to access food, housing, and medical services during your visit.