Fairway Auto Center

4.7
418 reviews

About

Used Car Dealer
The Fairway organization was founded in Henderson, Texas on August 1, 1997 when Barney Rubin teamed up with his younger associate and future partner, Chris Beaty, to operate a previously struggling Ford franchise and form what is now a very vibrant and successful Fairway Ford Henderson. "TREATING OTHERS THE WAY WE WOULD LIKE TO BE TREATED" launched our inaugural year at Fairway to unprecedented results, selling over 1000 new and used vehicles!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Fairway Auto Center
4827 Troup Hwy, Tyler, TX
75703, United States

Hours

Reviews

4.7
418 reviews
5 stars
363
4 stars
25
3 stars
2
2 stars
5
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their friendliness, professionalism, and willingness to help.

Sales Experience

Numerous reviews noted a smooth and stress-free car buying experience, with specific mentions of salespeople like Diana and Parker who were described as knowledgeable and accommodating.

Service Quality

While many customers appreciated the quality of service and repairs, there were some complaints about unresolved issues after service, indicating inconsistency in service quality.

Honesty and Integrity

Several customers emphasized the honesty and transparency of the dealership, contrasting it with negative experiences at other dealerships.

Community Focus

Customers appreciated the community-oriented approach of Fairway Auto, noting their willingness to assist with various needs beyond just sales.
  • AG
    Angel Garica
    Nov 17, 2025
    1.0
    If your buying a car here don’t come with Edgar Gonzalez !!
  • RF
    Rebecca Fountain
    Nov 14, 2025
    5.0
    We have been using fairway ford for 20+ years now for all of our vehicle needs. We have purchased a few used vehicles through the Tyler center, new ones through the Henderson center. While most of our repairs go through the Henderson center, we will use the Tyler center as well for oil changes, tire rotations, etc. they are fairly quick, but bring a book to read…
  • CJ
    candi jackson
    Nov 11, 2025
    5.0
    When a sudden catastrophic motor failure in my previous vehicle made the purchase of a new one a necessity, the whole team at Fairway Auto Center made it a quick and stress free experience. Thank you Lee, Parker, Harrison, and Joe. I have always had all previous vehicle maintenance done there and never disappointed with attention to detail and courtesy that were shown to me there.
  • SG
    Sherry Ghrist
    Oct 29, 2025
    5.0
    I would highly refer Fairway Auto for all your auto needs. They were able to get me in right away and took care of my car exceptionally well at a more than fair price. Service is impeccable Fairway Auto is where I will be coming from now on. Thank you Lee for your help and guidance. You all are awesome!!!!
  • QC
    Quiana Campbell
    Sep 19, 2025
    5.0
    Best car buying experience ever! Big thanks to Parker and Harrison for making the process quick and easy. I called to check availability of the vehicle I was interested in and Parker had it ready and waiting for me when I arrived. He and Harrison worked together to make the rest of the process painless and had the deal sealed in no time. If you’re in the market for a nice vehicle and top tier customer service, head to Fairway!

Frequently Asked Questions About Fairway Auto Center

What are the operating hours of Fairway Auto Center?

Fairway Auto Center is open Monday through Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.

Where is Fairway Auto Center located?

Fairway Auto Center is located at 4827 Troup Hwy, Tyler, TX 75703, United States.