Sewell Cadillac of San Antonio

Reviews

• SV

  S Van

  5 days ago
  5.0
  Wow! Bought a used truck from Julie, online, sight unseen. Truck was delivered to my home and exceeded all my expectations! Julie did an excellent job with a walk around video and detailed description of the truck. So happy to say I DRIVE A SEWELL! Thanks Julie!
• AH

  Andrea Hernandez

  Dec 31, 2025
  5.0
  Absolutely greatest experience we've ever had with a dealership. Would give more than 5 stars if I could. We came from out of town just because from the initial phone call we made, we got outstanding service. Austin Maybrier was an awesome salesman, answered all of our questions and made us feel extremely confident with our purchase from the initial search up to the delivery and time we drove off the lot. Will definitely do business with this place and people again! We looked at other Cadillac dealerships, and they do not come close to this location's service level!! 🤩
• MK

  Matthew Kennard

  Dec 31, 2025
  5.0
  Just wanted to share that I had a terrific buying experience with Sewell. Leased two vehicles earlier this week and the sales team of Bailey and Jacob, and their sales team of Marco and Eric, and Andrew in finance, were fantastic, knowledgeable, and caring. It was a uniquely high quality experience and I will be back to purchase again! Thanks, Sewell!
• JG

  Joseph Gonzalez

  Dec 22, 2025
  5.0
  I had an incredible experience at Sewell Cadillac San Antonio. My salesman was Dylan Fecteau. Dylan easily made this experience one of the best I have ever had at a dealership. He not only took care of me, but I genuinely felt like he was looking after every need I presented. He answered all my questions with ease and patience. Dylan is the real deal!
• DM

  dario maldonado

  Dec 5, 2025
  1.0
  today 12/5/2025, was my pick up day after a week and a half looking a several SUVs and working a deal, finally we were going to get the vehicle, after several trips to the dealership and working numbers we had the one, they accepted my offer of $93,115.48 out the door, for a 2023 escalade, who was going to say that we were going to be leaving without the vehicle because of their lack of transparency when working the deal and expecting me to pay upfront $7,710 that were never discussed, upps they say when i asked what's going on, i have a purchased agreement signed and approved by them showing the out the door price, the bank already knew and approved everything and today Brook the sales agent who i was working with came to tell me right when i was getting ready to signed all the paperwork that amount was due and how i was going to pay for that, the whole point for requesting an out the door price is to have that exactly instead they left a down payment that was never agreed upon at any time and was brought up at the end when i was getting ready to signed all the documents, not only they tried to act like nothing was done wrong but when i called the bank USAA they told me that they were wrong by doing that and to walk out because that was none sense and bad practice on their end, after i told them that i wasn't going to pay for such a thing instead of trying to make it better they simple say so sorry and on my way i went, what got me really upset was to see my kids' faces basically with a huge disappointment and the fact that i wasted my time and my family's time by doing everything that was requested to end up leaving because of their negligence and lack of transparency, if you can find the vehicle you need somewhere else please don't waste your time specially with Brook, i had to called her finance supervisor because she showed no experience when working the deal, she also told me that when getting a CPO warranty that will run consecutive with the factory warranty, i should have known to leave right then, on this particular vehicle i noticed one tired wasn't the same as the others and the others had some significant wear, what did they do? well, they left the wore out tires on it saying that they passed inspections and replaced one, does that makes sense? just like i told them i will say it here, because they wasted my time and my families and had them worked out about this i will always not recommend this place and if you had a good experience great, but this is BS and they have no credibility Nore any sense of responsibility for their own mistakes, they prefer to waste your time and walk away from a sale when they know they messed up and were caught, with that i told them i don't want to be contacted at all, I'm taking my business somewhere else where they are honest and transparent, STAY AWAY FROM THIS PLACE. don't say i didn't share my experience.

Frequently Asked Questions About Sewell Cadillac of San Antonio