North Park Subaru

4.7
2157 reviews

About

Subaru DealerCar DealerTruck DealerUsed Car DealerUsed Truck DealerCar Leasing Service
North Park Subaru is the number one Subaru dealership serving San Antonio and all of South Texas. With reliable vehicles and first-class customer service, the entire team at North Park Subaru is dedicated to delivering an enjoyable experience to every guest. Visit us today and see why so many Subaru owners come to us!

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

North Park Subaru
9635 San Pedro Ave, San Antonio, TX
78216, United States

Hours

Reviews

4.7
2,157 reviews
5 stars
1,932
4 stars
64
3 stars
28
2 stars
27
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the dealership for its friendly, attentive, and knowledgeable staff, highlighting their commitment to providing a positive experience.

Sales Experience

Overall, customers reported a low-pressure sales environment with helpful and patient sales representatives, making the car buying process enjoyable.

Service Quality

The service department received mixed reviews; while many praised the efficiency and thoroughness, some customers experienced long wait times and communication issues.

Communication

Several reviews noted issues with communication, particularly in the service department, where customers felt their inquiries were not adequately addressed.

Facilities

Customers appreciated the clean and welcoming environment of the dealership, including amenities like a playground and coffee area for families.
  • VC
    Victoria Cavazos
    3 days ago
    1.0
    My husband purchased our family car on August 9th 2025. A couple weeks later my car rang and said that motor oil was low and I needed to add oil. So I went to my local Walmart and got an oil change done. Couple weeks later I get the same message. My husband checked the oil and it had no oil. I went back to the Walmart where I got my oil change. They verified that they did add oil to my car. He also mentioned that they did see oil leaks but couldn't see from where it was coming from. I called North Park Subaru and made an appointment where they could diagnose the problem and I would get a loaner vehicle. A day later they called and said that there mechanics aren't equipment for GM vehicles. I would need to take my vehicle to North Park Chevrolet in Castroville. I did take my vehicle there and needless to say since October I have had multiple loaners and still dont have my car back that we are paying a monthly payment of 720 a month.
  • RR
    RevelingsReviews
    4 days ago
    1.0
    Bought a used Subaru Crosstrek from here December 3rd. Two weeks later I took it to a subaru dealership for routine maintenance and inspection. They found numerous issues that were not disclosed by North Park Subaru. I wrote two emails to the manager at this location to ask for documentation on the inspection and various repairs they did on this vehicle per the carfax report they provided at the date of purchase. I NEVER heard from them. Now I am out almost $3000 in repairs, with thousands more to go on engine and suspension issues they should have reported at the time of sale because it appears they knew about it but cleaned up any evidence to sell the car. I also have received no inspection sticker yet and no one wants to contact me back. I only came here because a friend recommended your dealership but she bought a new car. I gave you an opportunity to make this right. Now I am contacting the Texas Attorney General and Subaru Corporate so maybe one of them can get to the bottom of this before my lawyer does.
  • IN
    Isabela N
    Jan 5, 2026
    5.0
    Went in for an oil change and a belt change, Miguel at service kept me informed every step of the way and even arranged transportation for my daughter and I to go eat while we waited for our vehicle to be ready! We were informed about everything every step of the way! The communication was top tier! We will always go see Miguel and the team for every single service we need going forward! He’s definitely an asset to your team!
  • JL
    josh lix
    Jan 2, 2026
    5.0
    Had my car serviced here. They got me in without an appointment. Did everything I asked without anything being pushy. the Tec looking at my car took a video and showed while explaining his diagnosis of the issue. Then I got a text with a link that showed the service they wanted to do and prices. The waiting room had snacks, coffee, water, comfy chairs. Really cool also they had windows to the floor where they service your car so you could watch. Fixed my car right up! Replaced clutch fluid for under 150$. Couldn’t have asked for a better experience. 10/10
  • GM
    Garrett Montilla
    Dec 27, 2025
    5.0
    We moved to San Antonio about a year ago, and skeptical of purchasing a vehicle in a new area, my wife and I are delighted with our Subaru Ascent from North Park Subaru, we got the value we wanted on our trade-in, great salesmanship from their consultant Roger, no pressure but we knew we needed a vehicle to accommodate our next addition to our family. The dealership works fast, shipped our vehicle in, and had everything processed within 3 days of the initial agreement. Thank you again, North Park Subaru!

Frequently Asked Questions About North Park Subaru

What types of vehicles does North Park Subaru sell?

North Park Subaru specializes in Subaru vehicles, offering new and used cars and trucks, as well as leasing services.

What are the operating hours of North Park Subaru?

North Park Subaru is open Monday to Friday from 8:30 AM to 8:30 PM, Saturdays from 8:30 AM to 8:00 PM, and closed on Sundays.