North Park Lexus of San Antonio

4.8
3217 reviews

About

Lexus DealerCar DealerUsed Car DealerAuto Parts StoreAuto Repair ShopCar Leasing Service
At North Park Lexus of San Antonio, we're dedicated to providing our customers with a world-class experience commensurate with the luxurious Lexus models we sell. Visit our Texas Lexus dealership today to experience the kind of high-quality sales, service, and financing that will keep you coming back time and time again!

Details

  • DeliveryAvailable

Location

North Park Lexus of San Antonio
611 Lockhill Selma Road, San Antonio, TX
78216-5041, United States

Hours

Reviews

4.8
3,217 reviews
5 stars
2,961
4 stars
109
3 stars
28
2 stars
22
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional customer service provided by various staff members, highlighting their professionalism, attentiveness, and willingness to go above and beyond.

Sales Experience

Numerous reviews mentioned a smooth and enjoyable car buying experience, with sales associates being knowledgeable, low-pressure, and focused on customer needs.

Communication

While many customers appreciated the communication from staff, some reviews pointed out issues with follow-up and responsiveness, particularly in finance and service departments.

Facility Amenities

Customers enjoyed the dealership's amenities, including a coffee bar, snacks, and a comfortable waiting area, enhancing their overall experience.

Service Issues

A few reviews expressed dissatisfaction with service-related experiences, particularly regarding loaner vehicles and communication during service appointments.
  • PD
    Paige Danos
    1 day ago
    5.0
    The experiance with purchasing a used vehicle at North Park Lexus was stellar. I worked with Cipriano Sierra, who embodies what is clearly the foundation of this team: AMAZING customer service! Cipriano was patient, pleasant and very quick to respond to all questions about the vehicle I was considering. When I met him in person to make the purchase, he just continued with that same demeanor. I was so impressed with his professionalism and knowledge, as well as how easy he made the process. Cipriano had everything ready to go and James assisted him throughout the process. This included the first viewing of the vehicle, a test drive, going through every button and choice on the dashboard, all the way through the finance and business process. It was the best experience I've ever had with purchasing a vehicle. And the entire dealership has that same feeling when you walk in the doors. From the folks who greet you upon entering the lobby, to the last person who ushers you out of the parking spot and waves you on your way in the purchased vehicle, they never missed a beat.
  • SH
    Shannon Howell
    5 days ago
    5.0
    Our Lexus experience was top notch! Franko’s main concern was that I was going to be happy with the RX 350 I picked out. Before we test drove it he pointed out every feature and benefit, no dealership we had ever visited before did that! We felt like everyone there was extremely helpful and checked on us often to make sure we were being taken care of. I would highly recommend North Park Lexus and definitely ask for Franko!
  • RY
    Richmond Yeboah
    Jan 5, 2026
    5.0
    I had a very pleasant experience dealing with North Park Lexus. Gregory was a true professional and patiently handled all my questions and concerns from start to finish. Many dealerships were unwilling to work with me because I intended to export the vehicle out of the U.S., but North Park Lexus was transparent, cooperative, and knowledgeable throughout the process. Communication was clear, the transaction was smooth, and I felt confident at every stage. I highly recommend Gregory and the North Park Lexus team, especially to international buyers or exporters looking for a reliable dealership
  • CA
    Christopher Arellano
    Jan 3, 2026
    5.0
    A wonderful car buying experience. I inquired about a GX 550 on 12/30/2025. Jay reached out the next morning and confirmed the vehicle I wanted was available. Put down a deposit, completed the credit app online, and completed the vehicle purchase remotely! I was able to purchase a new vehicle for our business and the process didn’t impact our New Years Eve plans. Went to pick up on vehicle on 1/2/2026 and really enjoyed our dealership experience. Jay’s assistant, Manny was awesome! He set up the vehicle of us and showed us more vehicle features than I knew the vehicle came with. All in all a 5 star experience.
  • JJ
    Jen
    Jan 1, 2026
    5.0
    From the moment we walked into North Park Lexus, our experience stood out and that was entirely because of Franko Munoz. He greeted us immediately, made us feel welcome, and took the time to ensure we were comfortable before even talking about a vehicle. That level of awareness and care set the tone for everything that followed. Franko listened closely to what we were looking for, transparently walked us through the available options. The moment we drove it, we knew it was the one. What truly made the experience special was Franko’s approach knowledgeable, confident, personable, and never pushy. He created an environment that felt relaxed, genuine, and enjoyable. Because of Franko, this wasn’t just a car purchase it was an experience we’ll always remember. We’ve already recommended him to friends and family and wouldn’t hesitate to return. If you’re considering North Park Lexus, ask for Franko Munoz!

Frequently Asked Questions About North Park Lexus of San Antonio

What types of vehicles does North Park Lexus of San Antonio offer?

North Park Lexus of San Antonio specializes in Lexus vehicles, offering both new and used cars, along with leasing options.

What are the dealership hours for North Park Lexus of San Antonio?

The dealership is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 8:00 AM (likely a data error, please confirm), Saturday from 9:00 AM to 7:00 AM (likely a data error, please confirm), and closed on Sundays.