McCreless Automotive

4.5
157 reviews

About

Auto Repair Shop
McCreless Automotive provides auto repairs, transmission repairs, brake repairs, oil changes, AC repairs, and more to the San Antonio, TX area.

Location

McCreless Automotive
2438 E Southcross Blvd, San Antonio, TX
78223, United States

Hours

Reviews

4.5
157 reviews
5 stars
133
4 stars
6
3 stars
1
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service, highlighting the staff's willingness to help and communicate effectively.

Trustworthiness

Several reviews emphasized the honesty and reliability of the mechanics, with customers feeling confident in the services provided without being overcharged.

Quality of Work

Customers frequently noted the high quality of repairs and maintenance, with many expressing satisfaction with the results and the thoroughness of the service.

Negative Experiences

A few customers reported issues with pricing and communication, including feeling mistreated or overcharged, which impacted their overall perception of the business.
  • RL
    rees lockyer
    1 day ago
    1.0
    These people are beyond rude. I made an 11am appointment 2 weeks ago showed 15 minutes early. I told them I was waiting. The repair was for a previous repair they did that they didn't do right. I left walked around shopped had some lunch and came back at 2 as I hadn't heard anything. My car hadn't been moved. I went inside and asked what was going on why was it just sitting for 3 hours and she told me I was in que. And maybe I don't understand the process. I asked what was the point of the appointment and she said they get busy and there mechanics have to take a lunch. She explained it as if I don't understand that people need to eat. Then she asked me if I saw how many cars were in the parking lot. She acted as if I was stupid. The customer service here is horrible. Pack a lunch and plan to spend the day when you make an appointment and God forbid you ask what the process is. RUDE
  • MS
    Mike Smalley
    3 days ago
    5.0
    This shop is definitely a 1st class very honest shop to deal with. The owner and top tech gave me great service on my grandson's truck. I would definitely recommend this shop to anyone including mine or his family. I don't even live in San Antonio and I absolutely love this shop and would use them if I did live there. Great owner and service.
  • ES
    Emily Stewart
    Jan 6, 2026
    5.0
    Zon and her team are amazing! She made sure to get us the best quote possible and explain everything very clearly to someone who knows nothing about cars. Thank you for your help, I will definitely be back!
  • GJ
    Glenn Johnson
    Dec 24, 2025
    5.0
    Great service, honest
  • MT
    Mike Thomasson
    Dec 17, 2025
    5.0
    all ways kind and easy to work with , they have my trust .

Frequently Asked Questions About McCreless Automotive

Can I drive with a transmission problem?

Operating a vehicle with transmission issues is not advisable. Continuing to drive with a malfunctioning transmission may exacerbate the problem and result in more expensive repairs.

Do quality of parts really matter?

The quality of parts is indeed important. Investing in higher-quality components typically ensures better performance and longevity. Parts without at least a one-year warranty may require replacement sooner than expected.