Many customers praised the friendly and professional service, highlighting the staff's willingness to help and communicate effectively.
Trustworthiness
Several reviews emphasized the honesty and reliability of the mechanics, with customers feeling confident in the services provided without being overcharged.
Quality of Work
Customers frequently noted the high quality of repairs and maintenance, with many expressing satisfaction with the results and the thoroughness of the service.
Negative Experiences
A few customers reported issues with pricing and communication, including feeling mistreated or overcharged, which impacted their overall perception of the business.
RL
rees lockyer
1 day ago
1.0
These people are beyond rude. I made an 11am appointment 2 weeks ago showed 15 minutes early. I told them I was waiting. The repair was for a previous repair they did that they didn't do right. I left walked around shopped had some lunch and came back at 2 as I hadn't heard anything. My car hadn't been moved.
I went inside and asked what was going on why was it just sitting for 3 hours and she told me I was in que. And maybe I don't understand the process. I asked what was the point of the appointment and she said they get busy and there mechanics have to take a lunch. She explained it as if I don't understand that people need to eat. Then she asked me if I saw how many cars were in the parking lot. She acted as if I was stupid. The customer service here is horrible. Pack a lunch and plan to spend the day when you make an appointment and God forbid you ask what the process is. RUDE
MS
Mike Smalley
3 days ago
5.0
This shop is definitely a 1st class very honest shop to deal with. The owner and top tech gave me great service on my grandson's truck. I would definitely recommend this shop to anyone including mine or his family. I don't even live in San Antonio and I absolutely love this shop and would use them if I did live there. Great owner and service.
ES
Emily Stewart
Jan 6, 2026
5.0
Zon and her team are amazing! She made sure to get us the best quote possible and explain everything very clearly to someone who knows nothing about cars. Thank you for your help, I will definitely be back!
GJ
Glenn Johnson
Dec 24, 2025
5.0
Great service, honest
MT
Mike Thomasson
Dec 17, 2025
5.0
all ways kind and easy to work with , they have my trust .
Frequently Asked Questions About McCreless Automotive
Can I drive with a transmission problem?
Operating a vehicle with transmission issues is not advisable. Continuing to drive with a malfunctioning transmission may exacerbate the problem and result in more expensive repairs.
Do quality of parts really matter?
The quality of parts is indeed important. Investing in higher-quality components typically ensures better performance and longevity. Parts without at least a one-year warranty may require replacement sooner than expected.
How do I know if my transmission is failing?
Several indicators may suggest transmission failure. These include: gears slipping unexpectedly, delayed or rough gear shifts, unusual grinding or whining sounds, transmission fluid leaks, and illuminated warning lights on the vehicle's dashboard.
What services does McCreless Automotive offer?
McCreless Automotive provides auto repairs, transmission repairs, brake repairs, oil changes, AC repairs, fleet repair, tune ups, transmission rebuilds, timing belts, and suspension services.
What are the business hours for McCreless Automotive?
The shop is open Monday to Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is McCreless Automotive open on holidays?
No, McCreless Automotive is closed on holidays including November 27, 2025, December 25, 2025, January 1, 2026, and July 3, 2026.
What payment options does McCreless Automotive accept?
They accept various payment methods such as American Express, Android Pay, Apple Pay, Cash, Discover, Financing, MasterCard, Samsung Pay, Visa, and Zelle.
How can I tell if my vehicle's transmission is failing?
Signs of transmission failure include gears slipping, delayed or rough gear shifts, unusual grinding or whining sounds, transmission fluid leaks, and warning lights on your dashboard.
Can I keep driving my car if it has transmission problems?
It is not advisable to drive with transmission issues as it may worsen the problem and lead to more costly repairs.
Does the quality of automotive parts really matter?
Yes, using higher-quality parts generally ensures better performance and longer-lasting repairs. Parts without at least a one-year warranty may require replacement sooner.
What nearby places can I visit around McCreless Automotive while my car is being serviced?
Nearby you can visit Wendy's or McDonald's for a quick meal, or enjoy some time at Sgt Matthew E Mendoza USMC Park and Mendoza public plaza for some fresh air and relaxation.
Are there nearby automotive-related businesses close to McCreless Automotive?
Yes, XL Auto Parts and CDL Service Commercial License are nearby, which can be helpful for parts and commercial vehicle services as you manage your automotive needs.
What nearby services are available if I need insurance or financial advice near McCreless Automotive?
You can find several insurance agencies nearby including Gustavo Aguirre: Allstate Insurance, Farmers Insurance - Craig Lujan, Larry Kennedy - State Farm Insurance Agent, and Jerry Mora. For financial services, Edward Jones - Financial Advisor Betty Cervantes is close by.