Business Details
About
Auto Repair ShopBrake ShopAuto Air Conditioning ServiceAuto MaintenanceCar Inspection Station
Family owned and operated Babcock Automotive is a full service auto repair shop in San Antonio, TX, serving drivers of all foreign and domestic cars, trucks, vans and SUVs. Our team of ASE certified mechanics have more than 30 years of experience performing factory auto maintenance, complex car repair and automotive diagnostic services. You can count on our local auto shop for everything from oil changes, fluid flushes and tune ups to intricate engine repair, transmission replacement and brake jobs. There is really no service our talented crew can't complete to keep your car safe and reliable.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
397 reviews
5 stars
360
4 stars
14
3 stars4
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being professional, courteous, and honest, creating a welcoming atmosphere.
Quality of Work
Many reviews highlighted the high quality of repairs and maintenance, with several customers expressing satisfaction with the results.
Trustworthiness
Numerous customers appreciated the transparency and integrity of the service, noting that they were not pressured into unnecessary repairs.
Efficiency
The business was frequently commended for quick turnaround times and prompt service, often completing repairs faster than expected.
Pricing
While some customers found prices slightly higher than competitors, many felt the quality of service justified the cost.
- JKJan KlysikJan 5, 20265.0They replaced compressor in my KIA. KIA works like new. A different car had body work done in a DIFFERENT body shop and was given back to us with a loud noise indicated something wrong. Babcock Automotive diagnosed the problem and corrected wrong installation of a sway bar by the previous shop. Car runs perfect now. Thank you Babcock Automotive!
- DGD GDec 25, 20255.0The staff here is fantastic, very professional, informative, polite and honest. The owner is phenomenal, very personable and easy to talk to. My family has always brought their vehicles here and I wouldn’t take my vehicles anywhere else either. The service is wonderful, quick and convenient. Thanks for taking care of me & my family’s vehicles. We value and appreciate you as much as you make us feel valued & heard. Thanks again, stay awesome.
- LPLevi PortilloDec 10, 20255.0Amazing experience. Clan and professional. Definitely recommending this to everyone. It is hard to find a good mechanic spot and this is it.
- ASAdam salazarDec 9, 20255.0After having a few auto shops try to fix my truck that keep going to limp mode (a safety feature) the could not figure it out.So as a last resort my aunt had been using Babcock Automotive a few times and recommended them.I brought it in and let them take a crack at it .To my surprise they fixed it that same week.It had the problem for more than a year and still can’t believe it’s fixed.
- GLGlenn LydayDec 6, 20255.0Babcock Automotive is much more than I expected! I'm sold on the experience and will highly recommend them to anyone who is in need of automotive maintenance! Their staff is courteous and professional, their work quality is outstanding, pricing is fair, and the repair turnaround time is fast. I took my 2014 GMC Sierra 1500 in for a transmission service and brake repair, and after driving 100 miles since the service, I’m more than satisfied with the results and will turn to them for any future repair needs.
Frequently Asked Questions About Babcock Automotive
What services do you offer?
We offer a range of services including oil changes, tire rotations, brake repairs, engine diagnostics, transmission services, and more. For a full list of services, please check our website or contact us directly.
How often should I get my car serviced?
Regular maintenance is crucial for your vehicle's longevity. Typically, we recommend servicing your car every 5,000 to 7,500 miles, but it can vary based on your vehicle's make, model, and driving conditions. Check your owner's manual for specific recommendations.
Do I need to make an appointment?
While walk-ins are welcome, we recommend scheduling an appointment to ensure we can accommodate your service needs promptly.
What should I do if my check engine light is on?
If your check engine light comes on, it's best to bring your car in for a diagnostic as soon as possible. Ignoring it can lead to more significant issues down the line.
How can I tell if my brakes need service?
Signs that your brakes may need attention include squeaking or grinding noises, a soft brake pedal, or if your vehicle pulls to one side when braking. If you notice any of these symptoms, please contact us.
What types of payments do you accept?
We accept various payment methods, including cash, credit/debit cards, and some financing options. Please check with us for details on specific payment methods.
Can you work on all vehicle makes and models?
We service a wide variety of makes and models, including domestic and foreign vehicles. If you have a specific concern, feel free to reach out for more information.
How long will my service take?
Service times can vary based on the type of service and the condition of your vehicle. We’ll provide an estimated time when you schedule your appointment.
What should I bring when I come for service?
Please bring your vehicle registration, any warranty information, and a list of any concerns or symptoms you’ve noticed.
How can I schedule an appointment?
You can schedule an appointment by calling us directly or visit us.
What types of automotive services does Babcock Automotive provide?
Babcock Automotive offers services including oil changes, tire rotations, brake repairs, engine diagnostics, transmission services, and more.
How often should I have my car serviced at Babcock Automotive?
It's recommended to service your car every 5,000 to 7,500 miles depending on the vehicle's make, model, and driving conditions. Check your owner's manual for specifics.
Do I need to make an appointment to get my vehicle serviced?
While walk-ins are welcome, scheduling an appointment is recommended to ensure prompt service.
What payment options are accepted at Babcock Automotive?
They accept cash, credit/debit cards including AMERICANEXPRESS, DISCOVER, MASTERCARD, VISA, as well as mobile payments like APPLEPAY, ANDROIDPAY, and SAMSUNGPAY.
What should I bring with me when coming in for a service?
Bring your vehicle registration, any warranty information, and a list of concerns or symptoms you've noticed.
Is Babcock Automotive accessible for wheelchair users?
Yes, the facility has wheelchair accessible entrances, parking, seating, and restrooms.
Are there any promotions currently offered at Babcock Automotive?
Yes, they offer 10% off for first responders, teachers, and military personnel.
What are the business hours for Babcock Automotive?
They are open Monday to Friday from 8:00 AM to 5:30 PM, Saturdays 8:00 AM to 3:30 PM, and closed on Sundays.
What nearby dining options can I visit around Babcock Automotive?
Nearby you can find China Bistro for Asian cuisine, Los Jalapenos for Mexican food, Whataburger and McDonald's for fast food, and Papa Johns Pizza for pizza.
Are there convenience stores or pharmacies close to Babcock Automotive?
Yes, Dollar General and Walgreens are close by for convenience shopping, and Walmart Pharmacy is available nearby for your pharmacy needs.
Can I find other automotive-related services near Babcock Automotive?
Yes, nearby automotive services include Patriot Automotive and Transmissions for repairs and oil changes, U-Haul Neighborhood Dealer for truck rentals, and The Oil Exchange for oil changes.