AutoWorks

4.7
202 reviews

About

Auto Repair ShopBrake ShopAuto Air Conditioning Service
AutoWorks has been family-owned since 1983, providing motorists in the San Antonio area with comprehensive auto repair services that include a wide range of services, including general service, care, emissions and inspections, and just about any other service you need for your vehicle. Our goal is to offer our clients the very best services at affordable rates to get you back on the road as quickly as possible.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

AutoWorks
4727 Timco W, San Antonio, TX
78238, United States

Hours

Reviews

4.7
202 reviews
5 stars
177
4 stars
12
3 stars
2
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly Randy, for their professionalism and clear communication throughout the repair process.

Pricing Transparency

Several reviews highlighted concerns about pricing, with some customers feeling that diagnostic fees were not clearly communicated or were perceived as excessive.

Quality of Work

Customers consistently reported satisfaction with the quality of repairs, noting that their vehicles were fixed correctly and efficiently.

Timeliness

Many reviews mentioned quick turnaround times for services, with several customers appreciating the promptness in diagnosing and completing repairs.

Communication

The use of technology for updates, including video footage and text messages, was well-received, enhancing customer trust and satisfaction.
  • GG
    Gabby G
    Oct 23, 2025
    5.0
    Randy and the other staff are very nice and helpful during my experience. My car engine light came on and he not only found the problem but also some other big issues with my car to help maintain it.
  • MO
    Max Olivares
    Oct 2, 2025
    3.0
    Diagnosis only but too expensive. $80 TO REPLACE MY OWN BATTERY. 5min job and Auto zones do it free.
  • M2
    Mr 210
    Sep 23, 2025
    5.0
    They opened up on time as their hours stated, and were very professional in their taking my vehicle in on a sudden notice early Monday morning when they opened, have kept me informed of every step they took to diagnose my vehicle via telephone call, and text message where I can see video footage and descriptions of all that was conducted regarding my vehicle I'd say they are very professional in demeanor and work ethic. Brought my 65 Impala here roughly in 2015 or so and they did great work back then and is why I chose them recently to diagnose my truck.
  • JB
    Jeff Bright
    Sep 13, 2025
    5.0
    Randy was very professional and forthright about the diagnosis and repairs needed. Offered additional recommendations but was not pushy and deal is good for 30 days. Highly recommended!
  • IW
    ivan wilson
    Jul 16, 2025
    5.0
    I needed both window regulators repaired or replaced on my 2012 Fiat Abarth. There are not alot of Fiat repair specialist. I googled Fiat repair and Auto works(as well as a few additional shops popped up. I called the shop and surprisingly I reached the owner. I explained to him what I needed. He told me to bring it in. He told me they ere closing early for training however he said he would wait until I arrived. They are closing at 4pm I didn't get there until 4:45. The owner met me at the door and reassured me that they would do a diagnostic inspection along with a pricing break down. I was hesitant about the pricing. I didn't want to see a bill for "special air" in my tires. Auto works were fair and efficient. The cost was the cost. No hidden fees or surprises. I will be a long time customer of Auto Works. Thank you Randy and the crew at Auto works.

Frequently Asked Questions About AutoWorks

What services does AutoWorks offer?

AutoWorks provides comprehensive auto repair services, including general service, care, emissions and inspections, brake service, air conditioning service, tune-ups, and more.

What are the business hours of AutoWorks?

AutoWorks is open from Monday to Thursday, 7:00 AM to 7:00 PM, and is closed on Friday, Saturday, and Sunday.