Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Rockwall today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
912 reviews
5 stars
730
4 stars
48
3 stars
19
2 stars
17
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Alex, John, and James.
Speed of Service
Several reviews highlighted the quick turnaround times for services such as tire repairs and oil changes, with many customers reporting being in and out in under an hour.
Mixed Experiences
While many customers had positive experiences, some reported issues with service delays, miscommunication, and upselling tactics, indicating inconsistency in service quality.
Management Changes
Feedback suggests improvements in service quality following management changes, with new staff being noted for their efficiency and customer care.
- EBEvan Briscoe5 days ago5.0If you ever need any work done to your car, definitely give Alex and the team over at the NTB in Rockwall a go. Their service was timely, friendly, and overall a pleasurable experience in an otherwise normally stressful situation. I will be going to NTB for my future needs after such a great experience here.
- ADAlissa Dearing5 days ago5.0I had a great experience at the NTB in Rockwall. They rotated my tires and the staff was extremely helpful, friendly, and professional. The whole process was smooth and stress free. I really appreciated how kind everyone was, definitely recommend this location!
- BWBarbara White5 days ago5.0Sonny and team helped me out tremendously! I’m a caretaker and going to nursing school and needed 2 new tires to pass inspection/registration of my vehicle. Sonny set me right up and helped me by giving me a discount and waiving a fee. I also have another repair that he said could be done at a reasonable rate, and a later date. Very professional men there! Thank you for the great service and help! Heather M.
- AAAJ AlmarazDec 29, 20255.0I stopped by this morning as I had a blowout. The staff were very friendly, helpful and polite. They made me feel so welcomed and took care of me to get me back on the road and on my way to work. I appreciate the assistance and I will definitely be returning to purchase their offered services.
- TOTokio OcasioDec 26, 20255.0I went there on my lunch break for a oil change and rotation i was short on time they had people on the waiting room but Alex and Jhon got everything fast and got me in and out in only 20 min love the new staff last time i was there it wasnt such a good experience but this crew is awsome you got back a customer for life
Frequently Asked Questions About NTB-National Tire & Battery
What types of auto services does NTB-National Tire & Battery in Rockwall offer?
NTB-National Tire & Battery in Rockwall offers tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
What are the regular business hours for NTB-National Tire & Battery in Rockwall?
The shop is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday from 8:00 AM to 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Is NTB-National Tire & Battery in Rockwall wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom to accommodate customers with disabilities.
Does NTB-National Tire & Battery in Rockwall accept debit cards or require cash only?
NTB accepts debit cards and does not require cash only payments.
Can I book an appointment online for services at NTB in Rockwall?
Yes, you can make service reservations online via their website at https://www.mavis.com/locations/rockwall-tx/.
Does NTB-National Tire & Battery in Rockwall offer same-day delivery of parts or products?
Yes, they offer same-day delivery services for parts and products.
What nearby dining options are available when visiting NTB in Rockwall?
Nearby dining places include Onassis Greek Taphouse and Kitchen for Greek cuisine, Standard Service for American food and drinks, and Sonic Drive-In for fast food and burgers.
Are there fitness or wellness facilities near NTB in Rockwall?
Yes, CrossFit Heath and Nutrition gym is nearby for those interested in sports and fitness activities.
Where can I get car washes close to NTB-National Tire & Battery in Rockwall?
Blast Car Wash and Horizon Car Wash are nearby options for convenient car cleaning services.
Are there any nearby services for home improvement or personal care near NTB in Rockwall?
Yes, Lowe's Home Improvement is close by for hardware needs, and Belfiore Salon & Day Spa offers beauty and hair salon services.